My wife and I spent the last four nights of our one-week stay in Mumbai at this hotel from 10.12.17, that we had booked originally for one week. The hotel had a large extended booking to accommodate wedding and their guests.
However, when we arrived, the hotel apologised for the inconvenience and arranged transfer to another hotel and return. Mr Ashfaq handled the transfer and ensured our return to the hotel was smooth and during our stay. Our sincere thanks to him.
The room we were allocated was on sixth floor, free from external noise, well furnished, A/C and ceiling fan, well equipped bathroom with 24hr supply of hot water. The room was spacious and very comfortable.
The housekeeping was very good, room cleaned daily, filtered water replaced, bathroom towels changed.
Excellent breakfast buffet style consisted of cereal, boiled eggs, omelette, and South Indian dishes such as Dosa, Vada, tea, coffee and fruits.
The hotel provides free internet/wifi and daily password is required, valid for 24 hrs.
The hotel is off the busy noisy main road and once you are in the courtyard of the hotel, the noise diminishes. The hotel has staffed 24-hour security.
Bombay Central station is walking distance, as is shopping mall, all other amenities including veg/non-veg eateries.
The reception staff were very courteous and helpful as were the other service staff.
We liked the hotel, location, value for money, service and a comfortable stay.
The hotel is extremely busy mainly used by nationals, business peoples and foreign guests.
We would certainly stay at this hotel on our future visit and would recommend it.
Had a one night booking cheked in late night juat wanted to sleep but couldnt sleep it at all. Hotel doesnt value for money i paid. Only lobby looks better rooms are just average. Bathroom and amenities in rooms are too old like 80s. Blanket were smelling and itching. Pillow were like rock couldnt sleep at all. A.c. switch were not working only one plug point were working other was not working. Breakfast below average. I dont recommend this for comfort stay
Best bes..First Class..In service food accommodation. ..arrangements ...etc superb...worth visiting. .loving it..Ball room...
The only thing to be worried about is its high rates..but if you spend more u get more it's that simple.
Location is good an easily accessible.
I could not get room service, in-spite of repeated reminders. Even after complaining to reception desk.
My CitiBank credit card was refused for room tariff, as there was something wrong with the POS machine. I had to run to the nearest ATM to get cash.
I had keep my window closed as it looked directly into area of disrepute.
Where to start on the experience I had. Be it early morning coffee/ tea, which can be pre ordered a night before by dropping a chit in the pot in the restaurant area, acts as an alarm as well or I should talk about our relaxed time after dinner on the swing outside the reception. This is certainly one of the best hotels I have stayed in