It was plesure to stay at the hotel.
Sat, 26 Jun – Sun, 27 Jun (1 Night) | 1 Room | 1 Guest
It was plesure to stay at the hotel.
VERY Fine well cleaned and furnished with all 4 star facilities and wi-fi in lobby with free internet facility at bussiness centre, very good ambience, courteus and helping staff, with superfine Veg Restaurant with tasty foods.I would definitely recommend this hotel and will stay at my further visits also. Sharad.
I have been to this hotel nearly after seven years It requires a lot of room renovation Old tvs should be changed to save space Breakfast good as usual but gradually they should convert it to covered AC so that atleast one can enjoy sitting even if he is not having breakfast Mr Jha Very Good as usual he is backbone of this hotel
Good service attitude and quality apart, this is an average hotel and does not reflect as a part of any intl chain in any manner. Room, albeit small is well-appointed in terms of amenities. Quality of cuisines is above average and buffet breakfast is satisfactory.
Good property especially for the business travelers. Room service and facilities were quite sufficient. People were courteous and room was also beautiful. I was happy with the overall arrangement.
The property was conveniently located and their room arrangement was magnificent. The service was also prompt and I enjoyed my stay over here. This hotel was really worth the amount paid.
Hotel is located in the heart of the city. Our room was clean and neat with all the facilities. The service provided by the staff was average. Even the breakfast was also average in taste. It was just an average stay in this hotel.
Hotelis located centrally in the main city. Our room was clean and spacious with all the facilities. The service was prompt, they didn't gave us chance to complain. But the breakfast was average in taste. It is good value for money.
Overall stay was fine.
Hotel is located centrally in the main city. Our room was not so great in looking, the interiors were not appealing. Even the room was smelling very badly. The service provided by the staff was average. Even the food was decent in taste. Altogether this is an average property.
I was on my business trip & i have hardly stayed for 1 hour here. But the room was comfortable. Good & well maintained property.
My stay was average in Best western Hotel. I found its not value for money for the kind of hospitality provided.
The property was quite royal and the service was really admirable. The location was best suited to roam around the city and the quality of room and food provision was up to my expectation. I will definitely prefer the same hotel next time is well.
The staffs were kind and polite in their work. Room was good with all the necessities. The breakfast was great. The property is really very good near the hotel.
GOOD AND HOMELY ATMOSPHERE.
Good stay. Great value for money charged. Highly recommendable.
I have booked for my client, he was very happy the stay. Over all the hotel is good, its highly recommendable to every one.
It can't possibly get worse! Clearly my worst experience in my hundred plus hotel stays so far. We booked a studio/club room for extra space and comfort. On arrival, the manager showed us a room of a much lower category - almost looked like a servant room. He told a story of all other rooms being full (which turned out to be untrue only an hour later). Room still not what we had already paid full advance for. Were rudely told by manager that unless we quietly accepted , they would throw us out with our bags and 2 kids (including an infant who was running high fever) and we could do whatever we wanted to. The manager also mentioned that the hotel had a policy of giving a lower category room (than the one booked) for all bookings done through travel websites. The hotel is not even worth half the price it charges. The passages are wide enough for only one person to walk at a time. The room was very small, and most of the things mentioned in the room description were missing. The elevators (with grill doors) take you at least a few decades back, and they didn't work for most of the time. The only good part was the doorman and the front office boys - very courteous and helpful.
The hotel is not up to the standard which i was expecting. Standard Room and the bath room was small. Service was ok. Its priced high for the quality of the hotel it is.
We had a good stay at this hotel, we booked the standard room which was city facing and the view from this room was awesome and also it located near to beach area. The hospitality was good and the room was clean and decent, its a real value for money. Food was really great.
Location was excellent which was the plus point to stay in this hotel, apart from that staff service was quick and remarkable. We were three adults they gave us a superior suite room which was very nice. Complimentary breakfast was also good.
Hotel is located near beach. Not so much far from airport. Not a big hotel. Airport pickup was comfortable. Room was little bit small, but comfortable. Breakfast was complimentary and we took our lunch and dinner out side the hotel.
Good hotel right near the Beach. They are constantly trying to improve their standards and level of services. They have recently renovated their rooms and it looks good. The service during the morning breakfast is excellent and prompt. All at the hotel want to help and are always smiling. Worth the experience.nt to help and are always smiling. Worth the experience.
This hotel is just walking distance to Juhu beach. The room is small and dull with no much room for baggage. The bathroom is very basic and simple. We had to leave early morning and hence had to skip the breakfast. Hotel is suitable for those who just need a bed to sleep at night.d a bed to sleep at night.
NO VALUE FOR MONEY. HOPELESS. NEVER STAY AGAIN.
(based on 508 reviews)
Very very very disappointed by the way this hotel has treated me and my family. It took 3.5 hours for Senior Sales manager Vaishali Makwana to negotiate a rate. The booking we wanted to make was for today itself for one month (which was urgent and well explained to her in detail). Agreeing upon the rate after 3.5 hours of discussion (after me chasing her every 45mins and calling timeline to confirm) and time to leave for the hotel, Hotel management and front desk says there are no rooms available now!!! In this pandemic situation where we all should be helping n supporting each other, this hotel made us stranded and left with no choice but to go somewhere else. What a lame excuse given that someone booked online right now. Just because we dealt with Vaishali (senior person in sales, who also mentioned that front desk is not aware of room availability) verbally and finalized the rate the hotel on the phone. Still there was nothing done by her or the hotel management for this entire mess and compensation. Guys please take care for future since there was absolutely no professionalism and coordination with the room availability and complete mismanagement.
The Emerald is the place to be, and you will feel it right from the time you see Narayan's smile and all the way up to the 2 ladies and other gents at the front desk and then Manthan and the Managers. They even stored my excess baggage for 3 days at no cost when I went to Goa in-between my Mumbai trip. Very courteous, patient and knowledgeable staff who quickly became my friends. The staff at the Emerald fall over each other to fulfill your every request. They have a wonderful breakfast spread. All amenities and attractions (the iconic Juhu Beach) and transportation is at the front door. The hotel rooms are comfy and spacious. Choose any room! Staying at The Emerald was like choosing to stay at home, but with extra comforts. Please experience this, fellow travelers.
Stayed here while visiting Mumbai on our travels. Room decor is a bit tired and the bathroom drainage needed a bit of attention to get it to drain properly. However it was perfectly adequate for what we needed and for how much time we actually spent in there. Bar area very nice with attentive staff, didnt eat there so cant comment on that but we had the breakfast buffet and it was plentiful with a good choice and very tasty. Just a stones throw from Juhu beach for a sunset or sunrise walk so location is good for accessing the sights of Mumbai, but start early to beat the horrendous traffic!
The hotel is near to the juhu beach. Location is excellent. Surrounded by big hotels in a stone throw. Hotel rooms are small, but has a small sitout facility with a divani. Rooms are clean. Door for bedroom alone and washroom in the sitout attachment. So it can be used by both the dwellers. Ac is good. Wifi is also good. Breakfast is not great, with something to eat alone. Not refreshing for a breakfast. Food is vegetarian alone. They will take orders fot non-veg, but get it from nearby hotels.
We stayed as part of a wedding function guest and were given room 606, which Im afraid was very dilapidated, uncomfortable and below the standard expected. The bathroom is very poor with mould, drainage issues and a shower that needs to be de-limescale. The bed was horrendous and was bitten over my arms and back so you can imagine our health concerns as knew this wasnt mosquitoes! The staff though are very friendly as are the breakfast team. But honestly, the management have obviously put profit before comfort and given the standards of other nearby boutique hotels like The Park, Soho House, Sea Princess etc, this hotel will require substantial renovation to raise its profile on the magnificent and trendy Juhu stretch.