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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Mumbai

Mon, 30 Jan – Tue, 31 Jan (1 Night)  |  1 Room  |  1 Guest

Empire Royale Hotel

Empire Building, 3rd Floor,146, Dr. D.N. Road, Opp.C.S.T. Station, Fort, Mumbai , 400001  |  Show on map

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Amenities

CHOOSE ROOM

Mon, 30 Jan - Tue, 31 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • TRAVELGURU REVIEWS
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  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.6 Very Good  

      (based on 73 reviews)


      90% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.7
    • Service Quality 3.6
    • Dining Quality 3.1
    • Cleanliness 3.8

Suvo from Mumbai, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

Not stayed..I have already lodged a complaint on your review link from your web site. When I reached the hotel I was refused accomodation and refused refund. I was put up at a nearby hotel called City Palace in a room measuring 8' x 8' which would hardly have a tariff of Rs.2500/- per night while I had paid Rs 9245/- for 2 nights for my booking. At first I was refused a bill. After persuasion I was given a bill of about Rs.8250/- only on Empire Royale stationery. The register of both hotels can be checked to ascertain where I had put up. This was clearly a case of fraud that was carried out by the hotel and I am sorry to say that Travelguru has not even bothered to reply to me inspite of my review that was given through your site.

FAISAL from Mumbai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 4/5

Good hotel with tidy and neat rooms. The service was satisfactory.

kamal from Mumbai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 2/5

Well located in the heart of Mumbai, the hotel is very convenient for any work in this part of town.

Anujeet from Mumbai, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

The hotel itself was very good. Well maintained and comfortable. Rooms have all the comforts any traveler would ask for. The rooms contain TV, telephone and the AC was also very good. We could control the temperature and stepping into comfortable air cond itioned rooms after a hot time out in sun was heavenly.itioned rooms after a hot time out in sun was heavenly.

Pranay from Mumbai, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 3/5 Dining Quality: 4/5 Cleanliness: 5/5

What an awesome experience with Empire Royal...rooms are comparatively large to move around. I called for a cigrarette pack, the staff took time to fetch it...being quick would help.

  • Overall Rating

    • 3.0
    • Empire Royale Hotel

      (based on 14 reviews)

  • TRAVELLER RATING

    • Terrible 3
    • Poor 2
    • Average 2
    • Very Good 7
    • Excellent 0
  • RATING SUMMARY

    • Location
      3.5
    • Sleep Quality
      3.5
    • Rooms
      3.0
    • Service
      3.0
    • Value
      3.0
    • Cleanliness
      3.5

Place to Aviod- Front Desk staff are a shame to service industry!! Place to Aviod- Front Desk staff are a shame to service industry!!

by kdp141 on January 14, 2011

I had booked the hotel through phone and called back for confirmation before i left my city. On arrival they refused saying there was no booking in my name! Finally they agreed to give us a room but then we had to show them our wedding certificate.......people dont travel with wedding certificates but we luckily had it as we were just married. Very suspicious staff, had the audacity to laugh at us on our face. Made fun of us in their language.

good hotel near by CST (VT) Railway Station good hotel near by CST (VT) Railway Station

by friendforadvice on April 9, 2010

I STAY 3 days here with my friends. it have modern architecture, traditional hospitality and first-class services. The hotel is sure to please leisure as well as the business travelers alike. Some of the main features of the hotel are room service, peaceful ambience and homely atmosphere. Empire Royale Hotel was make my trip to Mumbai, a memorable affair.

Good location, but very cramped Good location, but very cramped

by wpg01 on October 25, 2009

Hard to find a decent place in south Mumbai. This comes close, but ceilings are vey low, so overall experience just 'ok'.

Awful Awful

by granpie on March 23, 2009

LAST place to stay in Mumbai- Empire Royale Hotel. Reasons : Rude, unmannerly, suspicious and unhelpful staff Harassment by front desk Seems like the first place officals would raid for unhealthy practices Dubious location/building Feeling of not being safe Very low roof Building might tumble down any moment Hard to locate the hotel (3rd floor of a dubious building)

Front desk need personality transplant Front desk need personality transplant

by siobhanmcfadden on February 28, 2009

Taxi driver brought us there then oddly hung about at reception with us even after I had given him a healthy tip. Realised later that part of the 4700 INR for a room for the night was going in his pocket as commission and he was waiting about for his cut. Rude staff ; supercilious, cold and sneering- made fun of my accent and spoke to me as if I was an untouchable ! Why did I stay you might ask ? Knackered after a 24 hour journey and ready to collapse. Rooms tiny, like something out of a spaceship, all metallic and cramped. Avoid at all costs. Not a warm welcome to the wonderful Mumbai.

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HOTEL AMENITIES

  • Media & Entertainment

  • Internet Access
  • Services

  • Front desk
  • Travel counter
  • Laundry facilities
  • Medical services
  • Room service
  • Food & Beverages

  • Coffee shop or cafe
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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