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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Mumbai

Sat, 25 Feb – Sun, 26 Feb (1 Night)  |  1 Room  |  1 Guest

Hotel Cosmo

Shutdown, Mumbai , 400059  |  Show on map

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CHOOSE ROOM

Sat, 25 Feb - Sun, 26 Feb | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • Overall Rating

    • 5.0 Excellent  

      (based on 2 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 5.0
    • Service Quality 5.0
    • Dining Quality 4.5
    • Cleanliness 4.5

Kazi Mohammed from Mumbai, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 4/5

We stayed at this hotel for two nights. The room we had booked, a Deluxe Bay View Room was absolutely fantastic. Wonderful sea views. The rooftop bar and restaurant were fabulous, as was the rooftop swimming pool. However, what really made the hotel standout was the attentiveness of the staff. The gym was way too small and really not user friendly. The really outstanding thing is the swimming pool on the roof of the hotel. I would highly recommend it to all.out was the attentiveness of the staff. The gym was way too small and really not user friendly. The really outstanding thing is the swimming pool on the roof of the hotel. I would highly recommend it to all.

Mr. Sanjay from Mumbai, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Wonderful hotel. The rooms are clean and comfortable with a neat decor. They have a swimming pool and bar in the hotel. I enjoyed swimming in the pool and some drinks at the bar.

  • Overall Rating

    • 4.5
    • Hotel Cosmo

      (based on 612 reviews)

  • TRAVELLER RATING

    • Terrible 26
    • Poor 13
    • Average 56
    • Very Good 188
    • Excellent 329
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.5
    • Rooms
      4.5
    • Service
      4.5
    • Value
      4.0
    • Cleanliness
      4.5

Very good service Very good service

by Nick P on February 17, 2017

Stayed four nights here with the family on recent visit to Mumbai. Whilst it is more of a business hotel (quite small for an Intercon) it is very well placed for sightseeing and the service was excellent particularly Nestor the concierge who really went out of his way to help us with our onward journey.

Great location Great location

by MARIA N on February 15, 2017

The location is fabulous, the Warli art pieces decorating every room and hallway are fantastic adding an exquisite and personal note to the usual impersonal luxury hotel furnishings and decoration. The staff is perfectly trained and professional. The breakfast buffet is excellent and you can even enjoy the sea view on the terrace while savoring an excellent Bircher muesli or whatever your heart desires. The General Manager, Manas Krishnamoorthy, is excellence personified.

A massive let-down / Priorities are mis-directed A massive let-down / Priorities are mis-directed

by robdubluu on February 14, 2017

Stayed 8 nights February 2017 The Good Not a lot, I have to say. We chose the Intercontinental only because our regular brand does not have a hotel in downtown Mumbai. The hotel is located on Marine Drive and is a good location in a "Westernised" area of Mumbai. So expect to pay exorbitant prices in all the local restaurants ( NYC, eat your heart out ) We arrived very late ( early morning to be precise ) and they had everything ready and we were in the room within 5 minutes. The room was a good size and on the side of the building, so away from the traffic noice of Marine Drive. We could not hear a thing in the room which was excellent. The Housekeeping guys were the best. We got to know them well in the 8 days and we were really taken care of in terms of fresh bed linens, toiletries, tea, coffee etc; during this stay. Most importantly, they were not shy in making sure we had ample drinking water ( one dare not drink from a Mumbai tap ). The facilities in the room are fine. The bed was just above average comfort ( Comfort-o-meter: 6.5 / 10 ). The a-c is centrally controlled by the hotel. This saves them money. "Show me the money". It was set to 24c. On the first night I asked for the technician to come and adjust as we like it cooler. The guy came and reset it for us. The room had a great big TV with loads of channels and the bathroom consisted of a separate bath and shower with great water pressure. Security was both good and bad*. On the good side, they seemed to be quite thorough, checking bags each time and doing a body scan of guests each time. Except for women. No searches for the ladies. The Not so Good: Wi-Fi was dreadful. As IHG Rewards Gold guest, we were given free standard wi-fi. It was SO SLOW. Dreadful. We could have taken the Premium wi-fi for INR1250 per day ( approx. USD 20 ). "Show me the money". But that would have been an extra USD160 for our stay and this is not a typo but taxes +++++++ ( yep, 7 different taxes on everything in India. It's out of control ). Apart from the Housekeeping guys, the staff were lacklustre and uncaring. No personality and quite rude in some instances. Typically Indian, the place seemed to be about the money. "Show me the money"!! The room was fine, but this place is no 5 star. It's compares favourably with a good Holiday Inn or Holiday Inn Express. But no more. The downside of the security was that we felt we were bing watched the whole time. It is quite intimidating to be honest. I personally applaud good security, better safe than sorry, but because they only scanned the guys and not the girls, it seemed pointless. The biggest downside of this place relates to where the management have their primary focus. And it is not the hotel guests in my opinion. On the rooftop is a bar called The Dome. The hotel pool also happens to be on the rooftop. It is a very trendy, upscale bar for the "bright-young-new-money-things" of Mumbai. "Show me the money". The hotel clearly makes a "motsa" from this bar ( try AUD 14 for a small Kingfisher beer - no exaggeration ) and with those prices I understand why management would focus on this bar. The profit must be staggering. "Show me the money". The staff at the bar have all the bad attitude you would expect from a trendy place. The Dome really was a drag on the place if you are a hotel guest. It was closed for private parties two of the nights we were there, so we could not use the pool, and with only 2 lifts on one night, as guests, we waited 15 minutes to get to Level 4. The "bright-young-new-money-things" heading to The Dome were clearly given priority. "Show me the money". Summary: We only stayed here because our main brand did not have a hotel and it was just a let-down. There is nothing more to explain. But, based on previous Intercontinental hotel stays, it just didn't "cut the mustard" for the price paid. I was so disappointed. "Show me the money". Would I stay again: Emphatic no. Would I recommend: Emphatic no.

Great service and perfect location for our visit Great service and perfect location for our visit

by SMehta79 on February 11, 2017

My wife and I went for the Mumbai Marathon and even though I stayed at this hotel several years back, some of the staff recognised me and ensured our visit was nothing more than perfect. Even though breakfast opened at 6:30 or so, they had prepared a breakfast in the lobby for all marathon runners as they had to start much earlier. They also offer an express massage for all guests which came in very handy after the run itself. Perhaps a little small, but a very cosy hotel and would certainly come back if I had to stay in that area again (only stay if your work/travel is nearby as the Mumbai traffic is horrible).

Small Intercontinental with excellent location Small Intercontinental with excellent location

by John_Conakry on February 10, 2017

This hotel is smaller than other Intercontinentals I've stayed at but it feels like part of the brand. Rooms at the front have great views; those at the side less so. The roof top pool is delightful but it too is small with only a few sun beds. (And it was closed one day for a wedding.) The location is perfect for sightseeing or business. Reasonable value as Mumbai is quite an expensive city.

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Demo Trip Aim for a view of the water and Marine Drive

by lancerodman on January 9, 2017

Demo Trip Ask for a higher floor

by 48HariSharma on January 6, 2017

Demo Trip Room 333 has a very good view of the beach and the city

by elainequang on December 18, 2016

Demo Trip Rooms at the front have nice views but I suspect might be noisier.

by Murrick on December 13, 2016

Demo Trip Breakfast at Long and Short, Dinner at Kebab - highly recommended

by 2TravelEngineers on December 5, 2016

HOTEL AMENITIES

  • Services

  • Currency exchange
  • Laundry facilities
  • WIFI
  • Front desk
  • Travel counter
  • Concierge
  • Room service
  • Parking
  • Medical services
  • Media & Entertainment

  • Internet Access
  • Food & Beverages

  • Breakfast Services
  • General

  • Safe Deposit Box

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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