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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Hotel Cruz Royale Rating2.5/5, based on 40 Review(s) Price: Rs. 2,563

Mumbai

Sat, 04 Mar – Sun, 05 Mar (1 Night)  |  1 Room  |  1 Guest

Hotel Cruz Royale

Anand Centre, Next to Asha Parekh Hospital, Mumbai , 400054  |  Show on map

Save Rs. 188 Rs.2,751

Rs. 2,563

Highlights

Amenities

CHOOSE ROOM

Sat, 04 Mar - Sun, 05 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Room Overview

    Deluxe Room

Inclusions

  • Complimentary Wi-Fi Internet
  • All Taxes to be paid to the hotel by the customer.
  • Free room upgrade subject to availability

Amenities

  • Safe
  • Air conditioning
  • Fan
  • Shower
  • Toilet
  • Bathroom
  • Wardrobe/Closet
  • Satellite channels
  • TV
  • Sitting area
  • Electric kettle
  • Telephone
  • Room Overview

    Executive Room

Inclusions

  • Complimentary Wi-Fi Internet

Amenities

  • Telephone
  • Electric kettle
  • Sitting area
  • TV
  • Satellite channels
  • Wardrobe/Closet
  • Bathroom
  • Toilet
  • Shower
  • Fan
  • Refrigerator
  • Air conditioning
  • Safe

MAP VIEW

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REVIEWS

  • Overall Rating

    • 2.5 Poor  

      (based on 2 reviews)


      50% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 2.5
    • Service Quality 2.0
    • Dining Quality 2.0
    • Cleanliness 2.5

Dr. Ashish from Mumbai, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 4/5

Overall good experience except for the Laundry service; that may not be a deciding factor for me to negate staying there again.

Christoph from Mumbai, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

Hotel is absolutely pathetic place to stay. I would never recommend place like this and for Rs.3,600/- a night, it's pathetic. There is a dhaba with an open kitchen operating in the hotel basement. Every corridor of which reeks and fumes with mustard oil smell. The premises are not clean. We spotted a lady washing her clothes at the hotel's door step.

  • Overall Rating

    • 2.5
    • Hotel Cruz Royale

      (based on 40 reviews)

  • TRAVELLER RATING

    • Terrible 11
    • Poor 9
    • Average 12
    • Very Good 7
    • Excellent 1
  • RATING SUMMARY

    • Location
      3.5
    • Sleep Quality
      3.0
    • Rooms
      2.5
    • Service
      3.0
    • Value
      3.0
    • Cleanliness
      3.0

rooms and location are ok , poor staff , poor services rooms and location are ok , poor staff , poor services

by mohit a on January 8, 2017

no free wi fi , no breakfast , even if they give breakfast it is a small package outsourced from probably a small street side coffee shop , location and rooms are good . Staff is not at all co-operative and do not expect a early check in

cheap and nasty cheap and nasty

by Parresh D on November 2, 2016

this is the 2nd time we stayed there.. as we had no choice before we left India and it was close to our house. the check in process was worst.. they did not accecpt local ID cards (adhar card or Pan Card) as we were flying overseas so they insisted on only passports or no entry. We said we would email them, they were very rude and had to open the bags to get our documents out. Bed was bad, no clean sheets. Never again

OYO room no. 502 was pathetic OYO room no. 502 was pathetic

by Dr_harmeet on September 29, 2016

Although, I booked some other hotel through OYO, but on landing in Mumbai airport in the middle of night I got a call from OYO that the hotel which I booked was not available., Strange!! Then OYO arranged Cruz royal where I had to stay. I follwed them blindly. Cruz royal was not only away from my official work but the room they alloted was stinking, Plaster from the one of the wall was in bad condition. They didn't even provide the complimentary water bottle. OYO has promised me better stay in future. Lets hope for the best.

An OK stay despite a great location. An OK stay despite a great location.

by Plaban451 on September 28, 2016

This hotel is in the perfect place, so on location perspective its great. Markets nearby, snack shops all within close proximity. Rooms are not tidy enough, other basic amenities are poor too. There was also a stinky smell throughout the corridor. for tour they provided a nice well maintained Innova which was cool. max for 1-2 days stay is good. Do avoid this for longer stay.

Dirty place n disgusting staff Dirty place n disgusting staff

by Mukesh S on July 3, 2016

We booked online room in hotel Cruz royals . We arrive late night in mumbai . While arrive in hotel we show hotel booking voucher . But staff in hotel having no idea about booking and even they don't have talking manners . Never book this hotel online and do not stay here .

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Demo Trip try to avoid even if cheap

by Parresh D on November 2, 2016

Demo Trip Avoid top floor rooms.

by Dr_harmeet on September 29, 2016

Demo Trip Pick another hotel

by Anibaddh on December 17, 2015

Demo Trip If you want Pleasurable stay in Mumbai, better select some other Hotel.

by Sanjeev Kumar D on May 19, 2015

Demo Trip rooms are nice on 3rd floor....

by rohit393 on February 14, 2015

HOTEL AMENITIES

  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Transportation Service
  • Media & Entertainment

  • Internet Access
  • Telephone
  • General

  • Health club
  • Indoor Games
  • Paid WiFi
  • Services

  • Front desk
  • Travel counter
  • Laundry facilities
  • WIFI
  • Parking
  • 24-Hour Front Desk
  • Room service
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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