Stayed for one night with family. We have booked two rooms. Rooms are clean and size is ok with good AC. Bathrooms are clean but there were no toiletries except soap.courtious staff. Restaurant was clean with tasty food.
Overall a pleasant stay and I highly recommend this hotel
I stayed in hotel for a weeks time. Hotel staff is very professional and helpful. All the people in resturant were quite energetic and taking care of all the tables. Room service is very good.. i dont know name of all the staff members but yash, samir were really helpful and good in service. Keep it up guys and all the best..
Wonderful stay at Kohinoor Elite
We took 3 rooms at Hotel Kohinoor Elite as we were 6 adults and 2 children. They provided us complimentary Airport pick up. Our flight had barely reached Mumbai Airport and the signals restored on our mobiles that we got sms from the hotel giving driver names and numbers that were waiting for us at the airport. Excellent! We collected our baggage and came out and saw the person with our name placard at the waiting area in the arrival section. Our luggage was shifted in the vehicle and the drivers were quite professional. Distance from airport to Hotel is around 9 km. On reaching the hotel, check in was smooth. We were given all 3 rooms on the same floor near to each other. We had reached hotel around 11.30am and the check in time was 2pm. But we were given early check in as rooms were available. We had requested for early check in and thanks for acknowledging our request and our need for the same. Room was excellent, clean and spacious. We were given a double bed queen size. Two adults and a small child could comfortably fit in. But it would be difficult if child is big. But there is space in the room for an extra bed. I have attached pics also for reference. Beds were comfortable. Tea/ coffee machine with daily replenishments was there. I liked their masala chai tea bags, very refreshing, nice flavor. Two mineral water bottles of 500ml were kept daily. Over this if u need water u could get RO water from the restaurant on the ground floor. In the bathroom there were toiletries kept. If one forgets to pack daily essentials then no worries. There is a dental kit, shaving kit, soap, shower cap, shampoo, moisturizer kept in the bathroom. Bathroom slippers too. But ventilation in the bathroom was not proper, no exhaust fan installed. Need to improve on this. Anyways, there was a writing desk with a chair. A sofa with a head lamp and a table beside it, best place for reading a book and having your cuppa next to u. TV - we did not use it as most of the time we were outside. An almirah with a locker, a luggage rack, a tea/ coffee table. Everything was there in the room except mini fridge, but we did not require it so no complains. Room interior was good. From the window one could see the main road with traffic moving and from the other side room one could see the hotels badminton court. Just outside the hotel there were auto-rickshaws and taxis available. All the more convenient for travel purpose. They also have a swimming pool and a gym, but that is in the adjoining club building. They have a Kohinoor Club next to the hotel building. We did not visit the club area so cannot comment on the swimming pool facility. But it was complimentary for hotel guests to visit club and use the pool or gym. In the room package they provide buffet breakfast, lunch, dinner and high tea included. Food served was good, 2 deserts in every meal, 2 non-veg dishes every time. Their Basundi desert was very tasty. Kids liked having cheese sandwiches and ice creams. Chapattis were on made to order. In the breakfast omlette/sunny side up and dosa/ uttapam were on made to order. Tea-coffee they made fresh on order. Food was quickly replaced as and when it finished. In the breakfast idlis were not soft. Rest everything was fine. Hotel check out was smooth. Check out time was 12pm but we checked out early as we had our further travel plans scheduled. Overall a nice stay, no complaints, from reception to housekeeping to restaurant staff everyone was soft spoken and ready to help and serve. Food was yummy. Room ambiance was good. What more does a guest needs when one comes to another city a home away from home. Keep up the good work and improve on the 2 small points mentioned.
I like the one bill concept. All inclusive (meals, laundry, stay, taxes)..
Comfortable stay, perfect staff, perfect service, perfect room and perfect meals..
Thank you team Kohinoor for doing a wonderful job.
All staffs were good.. best service, best hotel Highly recommended awesome food. All the staffs were Helpful especially Mr. Yash, Mr. Jigar, Mr. Nilesh (Masterchef)
Thank you for everything.
Would love to visit again and stay for more longer