Hotel Leela

OK nothing great about the place but the services and support staff is good always ready to help room are good as well the only draw back up is the bldg from out side look pretty old and the distance from the airport is quite far well as there 99% chances to get stuck in traffic as well

I stayed for week. When arriving it appeared a little old and the room has a old mold smell. But the friendly staff, the good food at the restourant and the happy ambien at the hall make me grow to like the hotel more each day pass. Suggest the hotel to put on some scented candle or aroma oil burner to freshen up the air in the room. P/S The lady guard who dies bodyscan isn't friendly.

I have stayed here three of four times a year over the past few years and have always rated it highly. This time though it feels as if it has lost some of the sparkle. Upon arrival it took three phone calls and a wait of an hour for luggage to be delivered to the room. I would have been happy to have brought it up myself but they insisted it would be brought up. Each day at breakfast the tables are not fully set and the regular supply of tea or coffee from attentive staff is no longer there. One morning I was shown to a table that had not been wiped down and they ran out of plates at the buffet ... it wasn't that busy! Service in the lobby bar is really slow, it used to be efficient and again the attentive staff are few and far between. A lot of the staff that I used to recognise no longer seem to be around. There are a number of redeeming features ... the beds are really comfortable, the rooms are spotless and when you can get their attention the staff friendly. It is a real shame that they have let things slip and I'll be looking at other options next trip.

As the title says, im warning everyone to book this hotel. This is NOT situated close to the airport, but far away in Thane. The pictures and good reviews here are referring to "The Leela" which is a 5 star hotel close to the airport. I booked and payed in advance. Contacted the hotel about this "misunderstanding" but they refused to refund this booking. Steer clear.

The only thing that you I will not accept the offer to the same sheet for a while back I am a very happy with the new one and the a brush up on the trek to the same time as well as well and I am a beautiful person to talk about it and the case of a better word of mouth is the previously written revie the the the house is a