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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Hotel Metro Palace Rating3.0/5, based on 101 Review(s) Price: Rs. 5,355

Mumbai

Wed, 01 Mar – Thu, 02 Mar (1 Night)  |  1 Room  |  1 Guest

Hotel Metro Palace

355, Ramdas Nayak Road,Hill Road, Opposite Globus Cinema Bandra (W), Mumbai , 400050  |  Show on map

Rs.5,355

Highlights

Amenities

CHOOSE ROOM

Wed, 01 Mar - Thu, 02 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Execuitve Double Room Only

    View room image

  • Inclusions

    • Complimentary Wi-Fi Internet
    • COMPLIMENTARY 2 BOTTLES OF PACKAGED DRINKING WATER DAILY
    • 2 More Inclusions  
  • Price for 1 Night
    Rs. 5,355
  • 1 Room Left!
  • Room Overview

    Executive Double Room Only

Inclusions

  • Complimentary Wi-Fi Internet
  • COMPLIMENTARY 2 BOTTLES OF PACKAGED DRINKING WATER DAILY
  • Tea/Coffee maker in the Room.
  • Free Cancellations ( up to 2 PM)
  • Room Overview

    Executive Single Room

Inclusions

  • Breakfast
  • Complimentary Wi-Fi Internet
  • Airport Transfer
  • COMPLIMENTARY 2 BOTTLES OF PACKAGED DRINKING WATER DAILY
  • Tea/Coffee maker in the Room.
  • Room Overview

    Executive Double Room

Inclusions

  • Complimentary Wi-Fi Internet
  • Breakfast
  • COMPLIMENTARY 2 BOTTLES OF PACKAGED DRINKING WATER DAILY
  • Tea/Coffee maker in the Room.
  • Room Overview

    Suite Room

Inclusions

  • Complimentary Wi-Fi Internet
  • Breakfast
  • Airport Transfer
  • COMPLIMENTARY 2 BOTTLES OF PACKAGED DRINKING WATER DAILY
  • Tea/Coffee maker in the Room.

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REVIEWS

  • Overall Rating

    • 3.5 Very Good  

      (based on 56 reviews)


      87% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.3
    • Service Quality 3.5
    • Dining Quality 3.3
    • Cleanliness 3.4

Sanjay from Mumbai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 3/5 Cleanliness: 3/5

Hotel was also under construction. They never used to keep the A/c switch on I have to always call them to switch on the A/C which wasn't good experience in that hotel.

SANJAY from Mumbai, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 5/5

The location was ok near the hotel. Rooms were good with comfortable bed. The lunch and dinner was very good in taste but the breakfast needs to be improved it was just average in taste. Staffs were very quick and co-operative in their work.

William from Mumbai, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

The Welcome was Great the room was Excellent clean and Nice. The staff at the frot desk were kind and nice. Over all a great experience. Thanks.

Mr.Sandeep from Mumbai, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

As soon as I entered the room the bed sheet and piilow cover was dirty. The a/c was not working, remote of the TV was also not working. Couple of lights were not working in the room. The service was good & the food was very fine in taste otherwise..

Mr.Sandeep from Mumbai, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 2/5

On my arrival here i was provided with a horrible room. It was very old, the plaster was falling out. Even outside the balcony the view was that of a junkyard. On complaining severely my room was changed to a better one. Apart from this instance i had a decent stay here. The management sounded friendly, there were no complaints about the food quality either. I think property wise this is not well maintained but service provision wise is a good place.

  • Overall Rating

    • 3.0
    • Hotel Metro Palace

      (based on 101 reviews)

  • TRAVELLER RATING

    • Terrible 15
    • Poor 21
    • Average 28
    • Very Good 30
    • Excellent 7
  • RATING SUMMARY

    • Location
      4.0
    • Sleep Quality
      3.0
    • Rooms
      3.0
    • Service
      3.0
    • Value
      3.0
    • Cleanliness
      3.0

Hotel stay Hotel stay

by kishoretolani on February 11, 2017

Very bad service rooms are small and very old hotel staff rude non cooperative If you tell them we will give reviews on trip advisor they say we don't care whatever is written . Breakfast is lousy all the stuff is cold and no proper choices of breakfast it is kept in open terrace with sun over you tables are dirty there .Tv and water warmer when we checked in not working next day morning they put in order . 0 grade hotel

Does the bare minimum job Does the bare minimum job

by Shashank S on January 19, 2017

I stayed in this hotel for around 10 nights, both in executive room as well as in a suite. Here is the overall review: Ups: - Very well priced - Gives breakfast + wifi at this decent price - Located at very well connected area, you can always get a taxi/auto/cab from here, within 5 mins - You can get everything around this, ideal place if cloth shopping is in mind - Rooms are clean - Staff has basic courtesy - Close to airport (appx 8-9 KMs) Downs: - Horrible room service and restaurant. Dont plan any meal apart from free breakfast here, they wont even pick phone. - Breakfast has very limited options - Rooms are damp, and most of the rooms are smelly once opened. - Rooms on the road side are extremely noisy, as they are just on road. - There is a party hall and restaurant in the same campus, which plays very loud music, up to late night, which makes life hell if you are in nearby room. - Staff is not warm, hardly anyone smiles and greets. - They claim complimentary drop to airport, which they can refuse straight forward When to stay here: - Its a bed and breakfast kind of hotel, so set the expectations straight. If you have to stay in the room just for night and breakfast in morning, its an OK choice at decent price.

Great value for money for travellers of the same gender Great value for money for travellers of the same gender

by ParamVithlani on January 17, 2017

I was quite happy with the rooms and the manager extended the breakfast hours for us, hence an extraa star for that. Very well located, professional staff but they won't let you stay if you are an unmarried couple. We were two guys and they gave us no reason to complain. The breakfast was pretty much like what it generally is at a regular 3 star hotel.

I am from Travel Industry  My suggestion just dont stay here I am from Travel Industry My suggestion just dont stay here

by monu2318 on January 12, 2017

I am from travel trade and my advice to everyone will be to not stay here, accidentally I am still staying here as my company has booked my complete stay here. PLEASE DONT BOOK THIS HOTEL EVEN, IF ITS FREE 1. Bad condition of rooms 2. Super sad, pathetic, terrible, horrible, breakfast 3. Average food 4. TV not available throughout the stay 5. Slow service 6. Bad towels 7. Poorly maintained washrooms 8. Shady approach 9. Disturbing surroundings 10. To many denial of service by room service team

Terrible place Terrible place

by Kamal K on January 12, 2017

I would not recommend this place to any one, just because this is situated at the prime location you cannot be irresponsible and run away from giving service to your customers after taking payments. They are simply en cashing on the location without giving proper service or justified service for the amount you pay them. They have queen size beds with hard mattresses and you will get up with pain in your back. Their bathroom are with new looking tiles but with outdated fitting, shower is situated in the centre of the bathroom, when you take a bath the entire washroom becomes wet including the WC Half the time their internet or TV is not working due to weather problems or the cable guys problem, where as today's time you have fast internet and DTH available they are still dependent on outsourcing things and if any one is not working, then its customer problem pls live with it as hotel management has nothing to do with it. You book a room for 2 people but wifi is given for 1 person, these are sudden surprise you will get once you check in as they are not mentioned on their website. when you complain this is unfair the only answer you will get from front desk people is it's a management decision and we cannot do anything If you don't want to spoil your holiday or business trip then please don't book this place. I would recommend the hotel management to stay at Ramee Guestline at Juhu or Hotel Suncity Apollo as they are available at the same price and see the difference what rooms sizes and the comfortable modern beds they have, the way bathrooms are done, and the most important the lavish breakfast they offer every morning. It's worth every penny you spend at these places.

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Demo Trip Pick the suite, away from road and party hall

by Shashank S on January 18, 2017

Demo Trip Avoid this Hotel!!!

by Shreeeeyas on December 16, 2016

Demo Trip Accessibility to any corner of Mumbai

by Jayaraman J on November 22, 2016

Demo Trip Wifi is bad on the 5th floor, so find a room in the lower floors.

by Shyamis on September 8, 2016

Demo Trip take the corner rooms overlooking hill road

by Roshni S on August 12, 2016

HOTEL AMENITIES

  • Services

  • Parking
  • 24-Hour Front Desk
  • Wake up service/Alarm clock
  • Room service
  • Front desk
  • Laundry facilities
  • WIFI
  • Travel counter
  • Dining

  • Restaurant
  • Media & Entertainment

  • Internet Access
  • Others

  • Dance Floor
  • Outdoors

  • Transportation Service
  • Valet Parking
  • Safety & Security

  • 24-Hour Security
  • General

  • Newspaper
  • Activities

  • Night club

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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