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Room 1:
AdultsAbove 12 years
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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
ITC Grand Central Mumbai, A Luxury Collection Hotel Rating4.5/5, based on 1595 Review(s) Price: Rs. 9,750

Mumbai

Sun, 02 Apr – Mon, 03 Apr (1 Night)  |  1 Room  |  1 Guest

ITC Grand Central Mumbai, A Luxury Collection Hotel

Dr. Babasaheb Ambedkar Road, Parel, South Mumbai, Mumbai , 400012  |  Show on map

Rs.9,750

Highlights

Amenities

CHOOSE ROOM

Sun, 02 Apr - Mon, 03 Apr | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
  • Room Overview

    Executive Club with Breakfast

Inclusions

  • Breakfast

Amenities

  • Newspaper
  • Safe
  • Ironing facilities
  • Telephone
  • Room Overview

    Executive Club with Breakfast

Inclusions

  • Breakfast

Amenities

  • Newspaper
  • Safe
  • Ironing facilities
  • Telephone
  • Executive Club (Room Only) - Best Available Rates

    View room image

  • Inclusions

    • Room Only
  • Price for 1 Night
    Rs. 11,500
  • Room Overview

    CLOSED

  • Executive Club (Room Only) - Non Refundable

    View room image

  • Inclusions

    • Room Only
  • Price for 1 Night
    Rs. 11,500
  • Room Overview

    CLOSED

  • Room Overview

    The Towers

Inclusions

  • Breakfast

Amenities

  • Telephone
  • Ironing facilities
  • Safe
  • Newspaper
  • Room Overview

    The Towers

Inclusions

  • Breakfast

Amenities

  • Telephone
  • Ironing facilities
  • Safe
  • Newspaper
  • ITC One - Best Available Rates

    View room image

  • Inclusions

    • Breakfast
  • Price for 1 Night
    Rs. 15,750
  • Room Overview

    ITC One

Inclusions

  • Breakfast
  • ITC One - Non Refundable

    View room image

  • Inclusions

    • Breakfast
  • Price for 1 Night
    Rs. 15,750
  • Room Overview

    ITC One

Inclusions

  • Breakfast

MAP VIEW

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REVIEWS

  • Overall Rating

    • 4.9 Excellent  

      (based on 7 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.7
    • Service Quality 4.9
    • Dining Quality 4.9
    • Cleanliness 4.9

Sunil Kumar from Mumbai, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

If there is one thing that you can say wrong about this hotel is the locality. Other than that the quality of service provided is excellent. The rooms are comfortable. The breakfast serve is beyond superb. The staffs are very helpful and courteous. Overall an excellent hotel for business as well as short weekend stay.

Ashish from Mumbai, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Very nice hotel excellent service. But swimming pool is too shallow.

Vijay Kumar from Mumbai, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

stay was excellent .. hospitality was gr8 ..

B S from Mumbai, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

It was a very nice experience, will stay here again.

Bhumesh from Mumbai, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Amazing hotel, its location, decor, staff, housekeeping, travel desk, restaurants, room service, lounge, amenities, toiletries. Once does not know where to find fault actually. i was impressed with my first stay there a month back and that's the reason I had no two thoughts in my mind about staying there again second time within a month. Looks like I am back there soon ! Excellent option for people who have meetings in Central Mumbai or who wish to go Phoenixing .....

  • Overall Rating

    • 4.5
    • ITC Grand Central Mumbai, A Luxury Collection Hotel

      (based on 1595 reviews)

  • TRAVELLER RATING

    • Terrible 18
    • Poor 39
    • Average 113
    • Very Good 436
    • Excellent 989
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.5
    • Rooms
      4.5
    • Service
      4.5
    • Value
      4.0
    • Cleanliness
      4.5

No reception from the Reception Desk No reception from the Reception Desk

by Ursula C on March 24, 2017

We arrived mid morning after an overnight flight from UK. We had been advised by our tour manager that our rooms would be available however we were told at Reception we would not get our rooms until 2pm. We were not given any information about where to go to purchase refreshments and none were offered by the hotel. Finally we were sent to a lounge area (35 of us) and were able to order tea. Payment was fraught as we did not have room numbers so needed to pay with cards or cash. The cost of two CUPS of tea and two biscuits was over 13.00. The rest of our two day stay was pleasant until we came to pay our final bill when we had been charged for two meals provided on room service for another room. This was sorted out before we made our payment. I would have to add that the welcome we received from all the other hotels we visited in Southern India were very different to this experience.

amazing hotel amazing hotel

by Soundarya N on March 22, 2017

Stayed here for almost a month. I should say that ITC Grand central is a must stay. The front desk people like Surbhi and Anisha are so friendly and warm that I don't feel like I'm away from home. Everyday when I come back they are there smiling and asking me how my day was. Really enjoying my stay here.

Class Apart! Class Apart!

by Vanny2312 on March 21, 2017

Words are insufficient to describe the beauty! Looks like a heritage from outside, with interiors that are self explaining of its standards! I have good news for the food lovers, so try the dessert. Well you have to pay a price for something as valuable and beautiful as this, & trust me you have to, but worth each penny of it!

ITC Vintage Property.......Every little thing one can remember ITC Vintage Property.......Every little thing one can remember

by Tulika K on March 20, 2017

ITC hotel staff will remember and make sure every small request/ask is being addressed in a professional manner. Hotel makes sure that the stay can be made as comfortable as they can. very good in taking care of personal preferences

i love every little detail at ITC. i love every little detail at ITC.

by allenkw2017 on March 19, 2017

The people are really nice and so considerate. I love the food there, too. I feel so comfortable staying at ITC. I had a great time talking with their staff. I remember one of them named Anam. She had been so friendly and genuine to us. She helped us a lot and made me feel at home. I enjoy having a little drink on the top floor. it's so relaxing up there. you can get a great view up there.

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Demo Trip i think every side has its own beauty.

by allenkw2017 on March 18, 2017

Demo Trip Take the higher floor for a better view

by ShredniVashtar on March 18, 2017

Demo Trip The higher the floor the more you're away from traffic noise

by John M on March 15, 2017

Demo Trip If you have an SPG membership, that will help you get a preferred room.

by Lori L on February 18, 2017

Demo Trip Get Top Floor,west facing rooms for City Views.

by Dilip111 on February 14, 2017

HOTEL AMENITIES

  • Services

  • 24-Hour Front Desk
  • Room service
  • LCD / Projector
  • Babysitting or child care
  • Travel counter
  • Concierge
  • Business center
  • WIFI
  • Laundry facilities
  • Parking
  • Lounge
  • Beauty Parlour
  • Front desk
  • Media & Entertainment

  • Telephone
  • Internet Access
  • Activities

  • Gym
  • Full Services Health Spa
  • Indoor Pool
  • Dining

  • Restaurant
  • Outdoors

  • Porter
  • Valet Parking
  • Kids Pool
  • Swimming pool
  • Safety & Security

  • 24-Hour Security
  • Food & Beverages

  • Coffee shop or cafe
  • General

  • Conference Room
  • Conventions
  • Health club

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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