ITC Maratha Mumbai, A Luxury Collection Hotel

Had a great time there and the hotel services was best in class!! Keep going ITC Rooms were cleaned and the food were fabulous we itc maratha is one of my favourites in mumbai whenever i or any of my friends visit mumbai Then I suggest em itc only

We stayed at ITC Grand Maratha during the last week of August and booked Towers Double room. We had booked All-In Getaways package for 2 nights, inclusive of Buffet breakfast, Lunch & Dinner. The check-in procedure was fast. Although we had booked All inclusive package, the reservation fellow did not notice it. When we informed him, rectified immediately. All the staffs are polite & co-operative. The room is very well maintained, neat & clean. The room has all necessary items like coffee maker, mini-bar, complimentary mineral water, electronic locker, etc. Our room is having Pool View. There is no balcony in the room. The bathroom is also very clean, spacious & with all necessary amenities. There is both bath tub & shower cubicle. There is no shaving set or tooth brush kept in bathroom. The buffet breakfast, Lunch & Dinner had good varieties (not lot of options), both Indian & continental. The food was tasty & service was good. All covid protocols were followed. The swimming pool is in ground floor & closed as of now. The check-out is also very fast. Overall a Very Good experience with ITC Grand Maratha & will cherish their hospitality and definitely will come back again.

The hotel badly needs renovation in terms of technology in rooms and mattress need to be of more good quality , bfast was lousy as they have the same old pattern of food options and at at time it gets so busy that no one will even look at you from the staff at the restaurant..

ITC has been a brand i. Been using for the last 8 years and I love everything about this brand as it makes me happy. So it's so important to make sure that you have good people who make guest stay memorable. As memories is what makes us come back again and again. Abhay mathur from front office and Upendar from F&B have been the flagship bearers for this positive review in their own way. Look forward to an extremely amazing experience whenever I come back. .. Thank you ITC for always making me come back for more memories. Thanking you Amrish Fernandes

Yes its a luxury hotel. However the luxury is limited to the staff and not the customers. Be prepared to wait for everything that you order. Be it food or your car. I have order tea which turned out to be cold several times. You have to ask for toiletries and essential things. The breakfast spread is limited to at the most 10 items. I have been staying in the hotel for 3 days and it's a biggest mistake. Thank you and no more. I suggest not to waste you time and book an oyo instead.