Novotel Mumbai Juhu Beach

It was a honeymoon stay & booked a base category as im a member & i get only base category & when arrive at the reception & when front desk staff Mr.Suyog got to know about the honeymoon couple he without even asking upgraded to a top floor suite as a complimentary now thats something very personalised service this is how you connect with client over all the entire hotel staff are very very warm , freindly & helpful Thank you looking forward to have more business together

One of the highlights of our staycation was the food here @novotel_juhu . It's absolutely Top Notch. The #raramutton falling off the bone was the highlight. Lovely staff, warm and friendly. I'd come back again definitely for the food. Unfortunately the pool was closed but that's because of government orders. The vibe by the beach front was absolutely gorgeous. In the restaurant, we had Chef Jerson Fernandes , Chef JP and Server Chinmay personally attend to our meals. The breakfast buffet was delightful and a good spread with choices ranging from Continental & Indian.

Since June,2020 I stayed at this hotel for four time till today . Most of the times I stayed in sea viewing rooms and the stay has been satisfying. Since my meal was a prefixed one by my company , I will not comment about it (it was decent enough). But the food that I ordered from their menu was not at par compared to the hotel standards. Today I ordered a chicken grilled sandwich but to my surprise the food delivered to my room was not the same as described in the menu. It was missing most of the elements mentioned in the menu and the taste was very basic. Previously few months back I also ordered a Margherita pizza which was too salty. I had to write this review because it is just not the standards of this hotel. Hope this review is taken in a positive way because I enjoy staying here.

The stay was nothing short of amazing! Chef Jerson, Chef JP and their entire team made sure we were at ease at our tables. There was a wide spread of breakfast which we could never get enough of. The food has been delicious. The staff has been extremely warm and kind. Overall, we had a brilliant stay.

A comfortable stay was all we needed and we got exactly that! The staff has been friendly and extremely warm. We couldnt get enough of the breakfast spreads and extended our stay just for that! The foods been delicious and the chefs never said no to anyones requests.