Novotel Mumbai Juhu Beach

Wonderful location. Most of the rooms are sea facing. Room size is decent but there is no latch from inside to lock the bathroom door in any of the rooms. So if you are planning to share the room, please take care of this. Basic rooms are provided with very basic items - bed, tea-chairs, TV, Fridge etc. There are five restaurant, the basic one is at the ground floor. There is a bar serving drinks in pool side area. There are a few areas where they have to improvise. Staffs are more busy in ensuring that guests do not sit in small deck-areas (generally being used for parties) even if they are vacant. There is a swimming pool having two sections - kids section with depth of about 1 to 1 1/2 feet and adults section with the depth of 4 feet. However, one needs to be very careful while sending their kids in the pool because life-guards are not that vigilant. Another limitation is the seating space - seating space in the pool area is very limited. Overall good hotel because of its sea-facing rooms.

This is a landmark property in Mumbai. Don't let anyone tell you otherwise.

I had my daughter���s wedding arranged at poolside in 1st week of April 2022. Venue was awesome and the decorator had enhanced its beauty with beautiful Mandapam. Regret starts from here. Food and service was absolute C grade and no where to be satisfactory as per sample food tasting done earlier. For every little comfort they were asking for more payment. They earned a lot but lost substantial goodwill. I will never recommend wedding at their venue if catering is provided by them. Many finer points must be cleared before hand.

Worst. Just worst, not even a 1 star rated hotel service. Worst staff posted at the front office and room service . They don't know how to treat a guest. I ordered a tea at about 9.30 am and nothing came till it was 10.30. Called up room service and no one answered. Called front desk and they again connected to room service.. No answer.. Finally no tea before going out for work. Same repeated in the evening.. After going to front desk personally they could arrange a tea.. And now my quest to get them take away the empty cup.. They never picked up anything even after repeated reminders.. Wash basin was not draining.. They always said someone is going to repair it in 10 min and nothing happened till I checked out. Thermostat doesn't work for air conditioner. I had to pull out the key card to switch it off.. I asked for a feed back form.. they don't have a policy to give feed back form. I asked them to email me my hotel bill.. Did not receive any sofar. In a nutshell, my college hostel was far better.

I have been to lots of hotels but would say that Novotel Juhu beach Hotel is one of the best hotels���Wonderful experience��� amazing hospitality��� beautiful stay��� Also came across a few chefs Mr. Glen and Mr. J.P. ��� very polite and helpful. Thank you once again. Will definitely pay a visit again..