Peninsula Redpine

Location wise this is very good but not worth the money. Also once you move out of the hotel it is so crowded and no place even to stand. It is near to the airport which is a plus point but everything else is just ok.

We booked 5 rooms at this property, for a Friday night, insisting that we wanted quiet clean rooms. Unfortunately, this property has seemingly popular nightclub which is extremely loud. Our families were kept up till the early hours of the morning due to the thumping bass of the sound system. Even after the nightclub shut, the venue was quite loud as parties continued on to the rooms. Also, we were supposed to be picked up by the hotel, which they failed to do.

Room was Average, food served was average. Room service was not appreciable. Only Location is good it is near Airport and near a Metro station. You may find some difficulties to park your vehicle at Hotel.

Very very poor service horrible customer service I felt like I am staying in hostel I wish I could change my booking but unfortunately my company has done the booking for 5days. 1- lady in the front office doesn't Know how to talk to guest she doesn't treat you as guest. Rude . 2 - they don't allow any visitors whether it's ur best fren or ur family they have their own rule though they will charge you for all luxury tax they think we all are same people who creat mess because of some incident they juge you like the same My suggestion to all never visit if u all want ur comfortable stay. Thanks.

We have booked Banquet hall for Workshop for Half Day and one day prior we got an quotation stating that Rs. 700 includes onetime tea and lunch but later on there was an blunder by Hotel sales and Marketing staff. 1. Rate Negotiation and false commitment It was written confirmation by Sales person of hotel and on the date of event they have come and said it wont be possible to confirm on given rate as our quotation was different. It was an mistake of Hotel point of contact. It was an forceful decision put on us to pay the amount and for which In future, I may not entertain such hotel. 2. Un-friendly environment and Rude staff While conducting work shop there was an lot of disturbance from Boy who was managing facilities. Staff were came and arguing on the floor for rate negotiation specially Mr. Dinesh Fernandes sales and marketing Manager and Mr. Nilesh Kari, I mean this really pathetic for such hotels. No staff where available for service and own firm members where running for all coordination like Tea/ coffee arrangement, Amenities coordination and Lunch coordination etc 3. Food arrangement Basic rule that Food should be available on time and in sufficient way. There was literally stock out of food and my people were waiting to get food. Not recommended and pathetic experience. I have written the same email to Owner of Hotel.