Really best option to stay at Mumbai that too in a room facing the Juhu beach... very good experience.... will surely like to stay again during next visit.
Thu, 28 Feb – Fri, 01 Mar (1 Night) | 1 Room | 1 Guest
Really best option to stay at Mumbai that too in a room facing the Juhu beach... very good experience.... will surely like to stay again during next visit.
Excellent hotel. Staff service is efficient. The room has all facilities that you need for business or pleasure.
It is convenient from both the International and Domestic Airports and they offer free airport transfers. Check in was efficient, the room was large, freshly decorated and comfortable. We had dinner, breakfast and lunch in the hotel and the food was good.
The room was lovely, and the air conditioning was much needed. The chinese restaurant was fantastic. The breakfast was average, but I would avoid the buffet dinner, tried it for one night and was disappointed. The room is clean and spacious and the view.
The hotel location is good with close proximity to the beach.The rooms are clean but temperature control is bad. The cleaning staff are friendly, but the restaurant, front desk staff are slow in providing service. The front desk are most laid back.
The plug points in the room were not functioning. This shows lack of proper quality checks. Also when asked for a room change, they acted very pricey. Not expected of Ramada.
I have stayed at this hotel and have found it brilliant. Staff are great and very helpful. Room was a Standard Double Room which had wonderful views of the sea. Beautifully decorated with a swish bathroom and comfortable large double bed. The restaurant
The hotel location is good. The rooms are clean. The cleaning staff are friendly, but the other staff in the restaurant, front desk are slow to provide service. The front desk staff are the most laid back staff I've come across and the checkin/checkout.
Great hotel. They have rooms which offer good facilities. Take a hop not even a skip and you are on Juhu beach.
Good hotel to stay. It is located at an ideal spot near to Juhu beach. They have clean rooms, quick room service, outside the hotel a better view of the sea. The hotel has a lot of fast food joints for people who love fast foods. The internet facility is.
Staff are great and very helpful. We stayed in a Standard Single Room which had wonderful view of the sea. It is beautifully decorated with a swish bathroom (large and comfortable). The restaurant can be a little expensive, however the food was very nice.
We stayed here for 1 night, as it is convenient to commute to the International and Domestic Airports as they offer free airport transfers. Check-in was efficient, the room was large, freshly decorated and comfortable. I had dinner, breakfast and lunch in the hotel and the food was good. I would recommend it to anybody.the hotel and the food was good. I would recommend it to anybody. S Ahuja
The Hotel rooms was large and comfortable. It is close to International and Domestic Airports and they provide free airport transfers. The friendly staff make you relax by their hospitality so you can enjoy your stay. The pool is good. I enjoyed my stay there and would recommend it to anybody.here and would recommend it to anybody.
Near the hotel no space to park the car, we had to park the car outside the hotel. The room was neat and clean but it was an ordinary room and the interior was also not so good of the room, and when they cleaned the bathroom they forgot to keep the towel and I reminded them to keep the towel in the bathroom. Staff of the hotel were not so prompt. I went to have a swim but did not feel like using it as it was not well maintained.and I reminded them to keep the towel in the bathroom. Staff of the hotel were not so prompt. I went to have a swim but did not feel like using it as it was not well maintained.
The hotel is located near Chatrapathi Shivaji International Airport. Clean room with voice messaging, tea coffee maker, pacious work desk etc. The staff service was very good, whenever we called them they used to come quickly. I had my breakfast in the hotel but the breakfast needs improvement.otel but the breakfast needs improvement.
Room and Bar Staff were ok, however there was no water until after 8pm on 1st day and this was not indicated on check-in, there was no internet on the 2nd day which is not acceptable for a 5star hotel and the lights in the room came on and could not be switched at 12.30am the morning we left so no sleep. The roof terrace was derelict and the pool area had a terrible stink of urine and was unusable. This was a horrendous experience and I would strongly recommend avoidance of this hotel at the price.itched at 12.30am the morning we left so no sleep. The roof terrace was derelict and the pool area had a terrible stink of urine and was unusable. This was a horrendous experience and I would strongly recommend avoidance of this hotel at the price.
Rooms were not up to standard as there should be improve the facilities in the room. Staff are very nice and prompt in their service. I had to wait at the airport for 1 hour; the hotel came to pick me up at the airport but the vehicle was not working as he was running here and their and then after a long time we finally reached the hotel. I wanted to extend my stay by a day in the hotel but they refused to do so. The the food can definitely be prepared well.e was running here and their and then after a long time we finally reached the hotel. I wanted to extend my stay by a day in the hotel but they refused to do so. The the food can definitely be prepared well.
The good part of this location is the proximity to the airport and many eateries around to experiment. Thanks....
The food was not good it needs to be improved a lot more. Rooms were neat and clean. The staff were very nice but their service was pretty slow.
Staff hospitality was very nice. Pool is good. I enjoyed my stay there and would recommend it to everybody.
Foods are expensive than expectation. Why dont u start a disco?
Earlier the room given to us was not good so I informed the room service staff to change the room and then that room was fine with us. Staff were very co-operative and helpful. Food was very good of the hotel. The location was good with Juhu beach next to it.it. Sanjay Pundir
Located near to beach and also not so far from airport. They must improve the quality of room. Rest all the things were ok.
Overpriced for the experience offered though staff is friendly, rooms aren't in the same league as other 5 star hotels in Mumbai
Its location was very nice, near to beach. Quality of room was average with basic amenities. Staff also know the meaning of good hospitality.
I have stayed at this hotel for one night and I found my stay was comfortable. Staff service was nice. Standard Double Room has wonderful sea views with beautifully decorated bedroom and also comfortable large double bed. Overall stay was wonderful.derful. R.D. Pal
An excellent hotel in the city center area of mumbai both the room and service was extremely pleasing. The staff were courteous and helpful at all times, and the room was very clean, especially the bathroom. Staff service was great, breakfast was superb.Legos Katia
It was very disappointing stay in Ramada, Mumbai, staffs were not responsive, hospitality was extremely bad. Standard room was ok though is was not clean n well maintained. Food was atrocious. Paying 14k for a night is not really worth.
The room which was alloted to me was a standard single room it was maintained very well. Staffs were prompt and quick in their service. Beakfast it was lovely in taste.
We were been asked to pay extra for children. Very disappointed.
The property was quite attractive and widely spread. The location was excellent as it was situated right on the Juhu beach one of the most happening place in Mumbai. The room was cool and facilities were sufficient. The staff was active and quite responsive in their approach. The food quality could have been better but I was satisfied with the overall experience.
Had a fantastic stay in this property. My room was presentable, the room service did an appreciative job. The food served was hygienic & good to taste. I would like to recommend this property.
We stayed here for 2 nights in a standard room and it was an excellent stay. Everything was beyond our expectation.
Staff were willing to help us anytime. Room was great with all the basic facilities. Breakfast was amazing in taste. The location was wonderful near the hotel.
The location was exotic and surrounding was quite happening. The hotel was full of amenities and room was fabulous. The property was massive yet attractive and well maintained. The staff was attentive and restaurant was well arranged. It was a recommendable property for all class of travelers.
I like that hotel in many ways. The location was close to the beach and it was full of life especially in the evening. The room arrangement and service was impeccable and food was awesome. I would love to come back here again.
Hotel is located close to the beach. Our room was well furnished with modern necessities. The service provided by the staff was wonderful. Even breakfast was superb in taste. We are satisfied.
Location was wonderful. My room was decent with all the facilities. The room service was active as well. I had my breakfast in the restaurant, it was good in taste. I am satisfied.
It was an immense pleasure staying at Ramada Palza. A perfect property for business comfort travelers. It would rate all the category as excellent.
The location was magnificent as it was just opposite the beach. The room was well maintained and property was massive. The service was instant and staff was responsive. I also taste the food it was wonderful. I will definitely suggest this hotel to my friends.
I enjoyed my stay. The property was massive and situated right on the sea face. The view was elegant and evening time was always special. Service was admirable and I like the food also. It was a recommendable property for sure.
Hotel is located in the heart of the city. Our room was well equipped with all the necessities. We had breakfast in the restaurant, it was good in taste. Even the service provided by the staff was quick and prompt. It's quite a nice hotel.
I had a wonderful experience with this hotel. The hotel has a magnificent sea view and the room alloted to me was quite fresh. Staff was friendly and food was incredible. Location was also prompt. It was worth to stay over there.
I check in the late night and check out in the morning so I couldn't avail much services. Their room arrangement and was sufficient and location was also suitable but they cheated me for the airport drop as the charge me double the amount.
I found this hotel quite ordinary. Their housekeeping was very poor and staff was not so attentive. Room quality and location was fair enough but the property was not worth the amount charged.
Hotel is located centrally in the main city. I stayed in standard room, it was clean and neat with all the facilities. Staff was co-operative and helpful. But the breakfast was just ok. It is good value for money.
Location was wonderful. Our room was excellent with all the necessities. Service was quick and prompt. But in the food part they need to improve a bit. Else it was a great experience with this hotel.
This hotel is perfect for the busy biz traveler like me. The room was very clean, well furnished and had all the amenities. The bathroom was like a regular 5 star hotel look and amenities. I wish I was staying on a higher floor; it would have given me a beautiful view of the sea. It had charm of an old establishment. The staff was cordial and efficient especially the house keeping and room service. The food was good. I would definitely recommend this hotel to any traveler who wants to stay in Mumbai.
The hotel is located in the center of the city. Our room was not that great as the interior was of very old style and it was untidy. The breakfast we had in the restaurant was stale. Our stay was not worth the money we paid.
Great view of the Arabian sea from the rooms. Very good service.
A Excellent hotel and of course five star service ,good staff , understanding the needs and always there for customer help. overall I'll give 09/10
The Ambiance of the Hotel from the outside is great. But once you get it, its really congested. Most of the staff came across as if they have just graduated from a hotel school. The breakfast options were just OK. Didn't think of having Lunch or Dinner. Other than that everything was OK.
Good atmospher for staying and enjoyed alot.
Nice experience overall
WE found hotel very convinent for our purposes. It is not far from santa cruz airport.Room was nice, and the guest services were as expected for classy hotel
i stayed in ramada- palm grove, juhu. the lokation of hotel is very good, seeview room was very good. i got best value of my money, next day i went sun-n sand hotel for a higher price hotel room , but service , room conditions and, hospitality is batter in ramada then sun-n sand.
OVERALL THE STAY WAS EXCELLENT AND THE HOTEL IS ALSO AT A VERY GOOD LOCATION BUT I BOOKED TWO DOUBLE ROOMS FOR 3 ADULTS AND TWO CHILDREN BELOW 5 YEARS AND WHENI REACHED THERE I WAS OFFERED ONE DOUBLE AND ONE SINGLE ROOM. AFTER LOT OF EXPLAINING THE LADY AT THE COUNTER DID GIVE MR TWO DOUBLE ROOMS BUT CHARGED ME 4000 RUPEES AS SECURITY WHICH WERE REFUNDED LATER.I DID SEE THIS INTERNATIONALLY BUT NOT IN INDIA AT LEAST.OVERALL THE HOTEL , THE STAY AND THE ROOMS WERE NICE BUT THEY REALLY NEED TO KEEP MORE FRIENDLY STAFF AT THE RECEPTION.
Good location as it is near the Juhu beach and it was fun to see people enjoying their summer at the beach till 2Am.The Chinese food was good.
hotel is very good locationfront of juhu beach.Front desk staff very co operative.
One of the best stay experiences. Front desk staff was very promptwe checked-in in less than 2 mins. Staff was courteoussoft spoken. Room was largehad a beach view. Airconditioning was excellent. Food at their outlets was excellentyummy. Ramada has become the hotel of my choice in Mumbai now.
The hotel Ramada palm grove at mumbai is infact value for money. The location is ideal for business & leisure travellers. Very Clean,& well maintained. service is good. The reception asked for deposit of Rs.2000. i was surprised that people in Hospitality do not understand the value of guests staying in 5 star properties. it was offending. this was the second time i stayed there, The breakfast was average. however the hotel management should value guests from travel agents & understand that they all are high profile credit worthy clients.
Excellent hotel with impeccable service. The location is amazing, right on the beach and close to all the good restuarants and shopping areas. The rooms are well maintained and are clean. Staff is efficient and quick. Food is good too.
Hotel is not so far from the Mumbai airport,there is only 30 mints distance from the airprt.also the staffs are not upto the mark.not well trained..the servoce is not so good..also the dining option are not good..In future i will not suggetst this to my friends
The rooms and the bathroom needs an upgrade.
The Hotel is conviniently located from the airport and the pick up was prompt from the airport. The staff at front desk and at each level of hotel are thorough professionals and very good at their work. The hotel is just adjacent to Juhu beach, which would make it very nice option for families wishing to stay near juhu beach The room No. 112, though small was OK (I think that other rooms are bigger than this room), since i had stayed there earlier also. Breakfast is good. The only minus point is that drop at the airport, which was chargeable (this is the first time I paid them Rs)700/- for airport drop; since their own hotel website states that the airport transfers are complimentary. Other things are fine Recommened for family, young kids, couples and old alike
Service provided by travelguru was smooth. The hotel rooms were clean and the washroom had a bathing tub to my suprise...which many hotels in same budget don't! Also, the room had good concept of providing movie as per the list from which we could select at a reasonable proce of rs.50. Aprat from this , it had all the amenities and was a luxury to stay at.
We were in mumbai only for one night... some of the observations.. Location...excellent..right on beach..its gives lovely sunset view from hotel room itself. Service...its slightly slow..i asked for some one to help me to fix TV ...person never turned up and i could fix it myself... Breakfast... offering was decent.. Cleanness... Seems rooms are recently renovated...it was cleaned place... lobby is still under renovation but that does not bother you much.. Parking... its a problem during peak hour.. Overall...happy experience..will recommend to others
Will stay here only if other options are not available. Its more like a 3 star rather than a claimed 5 star.
overall an average hotel at a great location
(based on 1100 reviews)
I write in connection with above booking at the hotel. We initially booked 3rd and 5th. As a result of late flight on 5th we extended the booking to include 6th. On 5th, around noon the room was being cleaned over while we were in the room. When changing the duvet cover, to our shock and horror, we saw the disgusting state of duvet which was merely being covered by washed cover. The duvet was covered with myriad of disgustingly unhealthy marks made from saliva, sweat, urine and what appeared to be seaman. To have known that such a duvet had been provided was a shock to our system. We called the management after the house keeping left. Within a few short minutes entourage of management team arrived and stripped out the duvet cover to see the state of duvet. The management team was joined by a few more members of staff. All were in a state of shock and started expressing apologies and finally ended up ordering the change of duvet. We informed them that we shall be pursuing the matter further. A few moments later after all left we were sent a bouquet of old flowers accompanied by two jars of cookies (for a couple 71 years old!). We complained about the nature of gesture. So they followed by an offer of complementary dinner. We expressed that what was being offered was not satisfactory. Later they called to say that they can't do any better. We are now seeking for the full charge to be refunded together with indication of disciplinary action on the person responsible for cleaning services. Our original booking was done through 'makemytrip'.
I had to change my room three times before I got a room I could sleep comfortably. There was smell of cigarettes in the first one (I had asked for a quiet non smoking room), the second one had water marks on the ceiling and walls. THIS IS NOT A FIVE STAR HOTEL. I was told the five star designation is given by the Indian Tourist board, its not an international five star. I have travelled extensively in South East Asia and would rate this property at bottom end of a four star. The rooms and furniture are tired and there was tape holding carpet in the hallway on the fourth floor. The breakfast area is too small for the number of patrons they get, its chaotic at peak times and they did not appear to have enough staff. We did not have lunch or dinner, so I cant comment. For what you get Its an overrated expensive hotel. Location is good though the street facing rooms are extremely noisy.
We stayed at this hotel last week for 6 nights. I found the hotel to be clean, well situated. The staff were always very attentive. Our pick up from the airport was really efficient and comfortable. Breakfast was full of delicious varied dishes. We chose to eat at the hotel for 3 of the evenings as the chefs were so accomodating.We would definitely stay again and highly recommend the hotel.
I stayed here for 2 nights, on the second night i struggled to sleep due to a loud noise outside my bedroom room 111, I called the porter at 1 30 am who told me it was water tanks being filled up, so i was moved to room 104 which was even louder due to planes going overhead all night, i did not sleep all night, i was tired and agitated the next day, i had a long flight to the UK, i booked through Expedia and have asked them to refund me one night due to the inconvenience and they are so far not willing to do so
We stayed at this hotel for a week, especially with the factor that it overlooks the beach. Right from the initial day of arrival, we found that there is issues in the room. Despite raising this with the cleaners and reception, nobody decided to address the matter. For example; the fridge had fungus, bathroom shower was leaking through the door and flooring was dangerous, as floorboards were loose and felt like you will fall through anytime. The restaurant connected to the hotel, where you have breakfast, was totally rubbish; the food lacked taste, the staff were totally rude and more interested in conversing amongst each other than helping the customers. When you order food or drinks, it would take 30min to arrive (If the staff remember to bring it), otherwise you would need to remind them 2-3 times and will have attitude also whilst bringing the goods. There is was a mix of intermittent high and very high pitched noises coming from the bar side of the restaurant, and despite warning the management, they did not bother rectifying the issue. There was also lots of flies around the hotel, and no measures to prevent them from entering the premesis. The entire layout and decor of the hotel was totally poor of a 5* hotel and does not reflect a Ramada standard hotel. It resembles more of a 2-3* hotel (if being generous). Will never recommend or stay again.