The hotel is very nice.
Sun, 29 Jan – Mon, 30 Jan (1 Night) | 1 Room | 1 Guest
The hotel is very nice.
(based on 154 reviews)
The hotel is average but the location is great. Walking distance from Gate way of India and the amazing view from there. The location of this hotel is 5/5 but the hotel needs upgradation and the staff needs to get better
best location near gateway of India neat and clean room good hospitality best hotel for family couple and friends easily approached by cab excellant food and service i stay there with my friend more over value for money
All staff and receptionist are friendly they give good service to us thank u so much regent hotel to give us good care and good service keep it up and the food is realy good thank u so so so so so much regent hotel Hannah.Nadeem.Khambiye
Stayed there for the end of my holidays and was planning to spend 3 nights. I met one of my friends who lives in Mumbai for dinner and walked back to the hotel together to have tea in my room. When we entered the reception, we walked towards the lift and the receptionist ( called something like Nazereet) started shouting at us that visitors were not allowed in the room and we had to stay in the reception. When I challenged him about his rudeness he said it was hotel policy and for my own safety. I told him that he was a very good friend and shouldn't speak to him like that. I felt treated like I was a teenager and told off by my dad. I am 42 and do whatever I want, not what hotel staff decides for me. I pay for the accommodation at the end of the day. I left after the first night and treated myself to Taj Palace Hotel. I would avoid that hotel and go to a place where you are treated like a customer not an outlaw. It was the first time this has ever happened to me.
The Regent Hotel is in the heart of Colaba (the cent of activity in Mumbai). It is a block behind the expensive Taj Mahal Hotel where you may visit if you want to see luxury. Considering the high accommodation rates in Mumbai this hotel was definitely the right choice It is an excellent value for a tourist hotel, with all the amenities needed, and the excellent services of Tim, one of the Desk Managers. But most importantly, the front desk was incredibly helpful and when WE mistakenly paid twice, the staff caught our error and went out of their way to refund us. They assisted us with train fares and let us have a shower in the evening when we had already checked out. I loved my stay at the Regent and would recommend it to anyone who is coming to Mumbai.
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