The hotel was not at a value for money.
Sat, 29 Sep – Sun, 30 Sep (1 Night) | 1 Room | 1 Guest
The hotel was not at a value for money.
Hotel was just ok. Only advantage that, it is located in city center. The rooms were well kept, neat and clean.
My stay was really great here. I stayed here for 3 nights in Standard Room which was neat and tidy. Service was good overall. Food in the restaurant was not up to the mark, it wasn't tasty. Location was convenient. Overall it was above average hotel.
The staffs were courteous and polite in their work. Room was clean and neat with all the facilities. I had my breakfast in the hotel it was good in taste and its good value for money.
The hotel provides excellent services. Being a girl from Delhi,a city which as everybody knows is not safe for girls, I was quite skeptic about staying in a hotel. My parents kept on calling me from the hour I landed in Mumbai. They were relaxed to hear that I was picked up by the hotel cab and was given a secure and comfortable room. I availed pick and drop services for my conference place and the chauffeur was always on time. I felt important and secure at the same time. The hotel staff was very polite and helpful and even arranged for an auto for me when I asked them that I want to go to a nearby place. And food, I should say that was awesome! I was offered complementary breakfast and that had a lot of variety. The best part was that wi-fi was available. I never felt as if i am cut off from the rest of the world. I must say the hotel was complete and self-sufficient! and most importantly safe for girls. Well, that can be said about Mumbai as a whole.
Was a nice place to stay, but they must do something to control the mosquito menace. Food was not bad and the service was good. The staff courtesy was excellent. Rooms clean (except for the mosquitos!)Linen clean, bathrooms clean.
The staff behavior of the hotel was good. The surrounding of the hotels is good. Overall it was a good experience the staff behavior was good. I would rate 3 /5 for this hotel.
This was my second stay at Residency Hotel. First time when I stayed in Executive Room on top floor which was excellent and best to my choce which encouraged me to book again but this time although it was executive room stated I felt it was little worn out and not very good say average only. I will stay here again only if I get best room on top floor.
(based on 470 reviews)
A Great Experience which starts from the security guards to amazing front office team to the hard working bell boys to the outstanding rooms coupled with well Trained house keeping boys plus an Excellent restaurant with great ambience and excellence in customer care with mouth watering food special mention of Residency Team Personnel compromising of Joseph Pramod Ketan Neeraj Sushil Radheshyam from Housekeeping Last But Not the least MR PRADEEP AND PRANAV MEHRA the promoters whose warmth and Courtesy and Leadership skills makes your overall experience a grand one Three Cheers To Team Residency Andheri East BOMBAY Cheers
I loved staying at this hotel. Our room was beautiful, the bathroom was big and the shower was very spacious and modern!! The little soaps they gave smelt very nice too :) The bed was confortable! I would surely recommend this place.
Stayed in this property for 2 nights . Nice experience over all . Found the front office staff very nice . Lobby was small but good , Room was spacious & had an excellant view overlooking the flyover . Food service levels , Quality & taste was good Will come back for sure
Foreign tourists r given better room options and treated better then Indian ppl. I had to ask for basic amenities like bottled water Hand towels Internet speed less then 1 mpbs Other issues I faced was I show mosquitos flying , broken water jet, room lock was not working Total ripoff. I had to bear with loud machinery noise of lift maintenance outside my room .
We had booked 28 rooms for our guests for a family wedding in February 2018. From the very first contact with the hotel managers and staff, we were really looked after and every of our request were met. Each and every staff went out of their way to help us and or guests. In particular the accommodation manager Joseph Rodrigues and Alastair ensured all the rooms were allocated as we requested and were perfectly cleaned for our guests. Each and every guests were very pleased with the hotel, location, staff friendliness and cleanliness. The reception was perfect for the wedding guests meeting point. Even Pramod and the other staff, were very helpful in all or requirements. The restaurant staff ensure we got hot breakfast as we preferred. My family and guests have conveyed their heartiest thanks to all there and wish them success in keeping up the hotel atmosphere as it was then. thanks all.