As a family we stayed at this property for 15 nights in Feb. We encountered a small hikkup in our room set up upon arriva at night. But it was quickly rectified i must admit. This was my 3rd visit to the property and staff are attentive and forever polite. Food selection is plentiful and buffet breakfast is something always worth looking forward to.We felt at home , safe and comfortable. Will definitely go back there.
When we say "Brand" we speak about something established already what matters is how it is sustained...thats what I can say about Sofitel.
Awesome place,cooperative staff and whatever you want you get under the roof.
With wonderful spas and terrace pools this place make you forget the rest.
Special thanks to shahrom osthori and Manoj Jangid to make experience wonderful.
My best stay in Mumbai so far.
Excellent hospitality service and attention to detail.
Merwyn of Club_Millesime was of great help.
All the staff were very professional
Room is of high standard
Facilities were great
Will be back again soon.
Great service and good food. Recommend if coming to Mumbai for business. Rooms a little dark. Very good gym.
I left my kindle on the plane and they were tireless making sure I was reunited with it. Thank you!
This is my go-to home whenever I am in Mumbai. I must have been here about a dozen times but it gets better each time. I am extremely thankful to the wonderful staff here for pampering me.
No matter what time of the day or what time of the week it is, they never fail to impress me. I feel like I am a part of the Sofitel family.
Right from the point I enter the hotel, Staff at the door never forgets to wish me by name ( Gurmeet, Rakesh, Sachin, Mahadev, Dinesh & Kirsten ).
In reception staff are always forthcoming and make all the check-in formalities and travel arrangements very smoothly. (Sushma, Pooja, Ruhi, Pradnya, Purwashi & Oyster.
In Pondicherry, You can find all the variety of dishes from around the world. (Western, Chinese and Indian..etc ) again the staff hospitality is very welcoming. (Nitesh, Yogesh, Nimita, Manoj, Cinderella,Rupesh)
A special mention to the Chef Munni for making me special dish when I was down with the cold & also Chef Milind for making me a special meal to pacify my acid reflex problem. Thank you guys for taking extra care and felt I was at home.
Housekeeping always to the best standards and laundry services are very prompt. ( Jayesh,Rudra -housekeeping, Binay -Laundry )
The 24 hour Club Millesime is always there for you no matter what time of the day to serve. Always friendly young chaps... ( Sujay,Nitesh,Myrone,Rahul,Rohan,Denver, Virushali and the chefs Deepak,Debashish, Akshay ) also to mention the housekeeping folks Bhumika and Sashikant.
A fully equipped gym for all fitness lovers must utilise this facility. Excellent trainers namely Aniket & Charan.
I would like to especially mention Parag & Anupam for making all arrangements professionally.