The Fern Goregaon

The hotel staff very friendly and mr. Imran and kavita, satyavijay all they all helping me all time. Kunal getting ready my room every day. Its value for money. Neat clean room location is good and food is awesome tasty.

Landed at Mumbai airport, immigration and all went very smooth, the real pict. Start after coming from immigration, suppose to book the hotel from the listed at the airport. I tried calling most of the hotel but there were no rooms. I got Hotel Fern escort and 2 more hotel dont want to name them. Booked the Fern hotel arrived after 5 hours of struggle from the unorganised mumbai airport. Arrived at around 5 in the morning, and hoping that with out issue they give me a room with out delayong. At the Arrival met miss Nisha and maybe shahnawaz amazing ppl. Two of those cleared us in 30 min, superb. Setvices in the hotel Superb. Just give a call really good good hospitality. Staff like Nisha, Kunal, Prasad, habifil narender, farida , ellian, farid etc God Bless then. Really had a great time. Only issue was 7 days gain 3 kilos.

I stayed here in room # 410 for 7 days having an aarey facing view which was very pleasant. Room was well maintained and hygienic and the staff was very courteous and hospitable. As I was doing a self quarantine the House Keeping staff(Sanket, Kunal, Kamlesh) ensure utmost cleanliness & hygiene and In-Room Dinning staff ensure to provide with the hot meals(Breakfast, Lunch, Dinner) all the times. Special thanks to Bahar for accommodating my room requirement to have a nice view from room as I have to be in the room only and can't step out of the room as part of my quarantine so it was very important to have a nice view to keep my energy high all time. She took care of my Check-In & Check-Out process and it was very hassle free too. Also thanks to Nisha for coordinating with Doctor for my COVID test as per the COVID standard procedure for quarantine. The staff is very accommodating and the service is exemplary. Great experience overall.

The stay was amazing and was made more amazing by Samreen she gave us a complimentary cake at mid night by 1 and trust me such exceptional service was unexpected amazing staff and very aleart on asking how did she got to know about the birthday as we did not even ask for any upgrade and complimentary cake it was seen by her on the ID card that I have given in the beginning amazing and about mihir he is such a kind gentlemen he took wished my partner and yes made our stay much more comfortable

We stayed here in room number 707 for 1 day. the view was beautiful and the staff was very courteous and hospitable. We would love to stay here again. Thanks to the whole team and Bahar at the reception.