Hotel is fantastic with lobby having a really phenomenal Fountain in area between top floor to ground. Pleasant experience as whole and definitely recommended for any type of traveler.
Wed, 25 Jul – Thu, 26 Jul (1 Night) | 1 Room | 1 Guest
Hotel is fantastic with lobby having a really phenomenal Fountain in area between top floor to ground. Pleasant experience as whole and definitely recommended for any type of traveler.
I liked the hotel very much. Room was decent clean and tidy. Staffs were caring and kind to their work. The quality of food was very nice in taste. Location was fantastic near the hotel.
Very good hotel.
A real fantastic experience in an excellent hotel.
It is located close to the airport. The room in this hotel is of really of good quality. It was big in size, clean and comfortable. The dining in this hotel is very good. Overall very nice hotel.
The hotel was pretty nice. They have a rooftop restaurant which at dinner, you can view flights taking off and landing while having your meal.
A great, clean and relaxing hotel within minutes of Mumbai's domestic airport.
Room decor, furnishings are simply elegant. The rooftop restaurant at night was worth visiting.
I had no complaints during my stay in this property. The service provided was value for money. My room was fabulous, the food served was tasty. Also the room service were professional. I would recommend this property.
Internet connectivity signal & Mobile signals were very weak-in fact sometime not there. Welcome drink was served after 45 min of getting in to room. Room location was also bad--just opposite the coffee shop. Could not open the curtains at all.
Room was decent with all the necessities. Staff were kind and always ready to help us anytime. Food was superb in taste with many varieties. The location was perfect near the hotel.
There was no problem during the stay except the rates which were bit expensive and the location which was not so convenient for me. Otherwise the room was well maintained and staff was respectful. The food was delightful and well served too.
The property was massive and reception was quite royal. The room was luxurious with all the modern amenities. The ambiance was serene and service was quite pleasing. The staff was always ready for assistance. The restaurant was quite happening and serves great food. It was an amazing experience and I will strongly recommend this property.
It was a pleasant stay. Comfortable room. Good service and great food.
The property was massive. The reception was wonderful and staff was friendly. The room was luxurious and full of modern amenities. The restaurant was clean and well arranged. The food was outstanding and location was just perfect. I will definitely recommend this hotel.
It was a magnificent property with the stunning decor and soothing ambiance. The room was royal and full of modern amenities. The staff was professional and always willing to serve. The restaurant was well arranged and food was awesome. I will strongly recommend this hotel.
I had an average stay in this hotel. There were no complaints with the management. My deluxe room, the room service & the food were decent enough. I feel it could have been better though.
The place was very satisfactory. Had no complaints with the management. The room provided was great, also the breakfast was delicious. Its an above average property.
It was a world class hotel with all the luxuries. The room was royal and the decor was fabulous. The ambiance was quite pleasing. The staff was not so co-operative but the food was delicious. The location was comfortable too. I will definitely recommend this hotel.
It was an excellent property. The gorgeous rooms, prompt service and terrific food were some of the features of my stay. The location was also convenient. It was a true value for money.
Had a completely satisfactory stay in this property. The room i stayed in was polished one. The room service were professional. Also the food served was of good quality. This is an above average property for sure.
Hotel is located centrally in the main city. My room was just the way I had expected it to be. Room service were efficient. Also the food served was up to the mark. This is worth the money.
Location was beautiful. My room was clean and neat with all the necessities. Staff did their work honestly. I had breakfast in the restaurant, it was awesome in taste. This is definitely an above average property.
The room was good with clean bed. Staffs were helpful & friendly. The breakfast was amazing. It was pleasant stay in this hotel.
Room was clean and neat having all the modern needs. Staff are exteremely helpful. Great meals in the restaurant.
Decent, but certainly not a 5 star hotel.
Room is a bit congested and cluttered. Toilet taps require overhaul (leaking). Otherwise excellent stay.
Room was spacious. The staff was attentive and service was excellent. I also taste the food in the restaurant it was fantastic. Location was also manageable. Overall it was a worth while stay.
Overall experience was just average in The Orchid. Nothing great about it.
I am an international traveler but I found this hotel well up to the standard. The room was royal and service was excellent. The restaurant was magnificent and food was classic. It was a true value for money.
Quality of the food, service and the room was superb. Cleanliness was very good. Its highly recommendable to others.
A very well located. Very efficient for business travellers with excellent business centre. Breakfast was very good.
Staff service was excellent. The ambiance was really good near the hotel. The accommodation given to me was much comfortable with clean bed sheet and pillow. Breakfast was wonderful in taste.
Overall it was an Excellent stay .
The stay was excellent in this hotel. Room was well furnished with beautiful interiors. Staffs were prompt and quick in their service. Hotel has restaurant which serves fantastic food.
The hotel is located in the heart of the city. The staff is courteous and attentive towards the guest. The room was beautiful with all the necessities. Also the food was superb in taste. It is worth the money.
I am staying in this hotel from a long time and I found it a convenient one especially for the business travelers. Location was easily accessible to the city and service was prominent. I will definitely refer this hotel.
The stay was not that comfortable. The property was lacking in many parts like the room was musty and some fungus smell was coming when I entered. Otherwise service and food facility was decent. I also like the coffee bar over there and location was very convenient.
The property was not that impressive and really not worth the amount charged. The service and housekeeping was moderate and I don't think there was anything special to mention about that property.
It is a nice cozy hotel by the airport. For business travellors it is very convenient.
Location: the hotel is very near to Airport & is perfect for people who have work in & around Andheri, Santacruz, bandra etc. The hotel provides free pickup & drop to the Airport in a premium car. Hotel: checkin was very smooth & fast and executive escorted me to my room. Checkout was equally professional and quick. Room: the room was very plush comfortable with very high maintenance levels. The room was well lighted & A/c worked perfectly. The toiletries, towels, bedspreads, pillows are of excellent quality. Overall the room gave a very positive comfortable & beautiful ambiance. Food: the buffet breakfast in the coffee shop was disappointing. The room service dinner was good. The cake i bought for my daughter from the cake shop was one of the best we ever had. Staff & service: the staff is disciplined, professional & well trained, service is excellent. Overall: i will definitely stay in the hotel again. The facilities are better than most of the nearby 5 star hotels. Value for money!
A very comfortable and enjoyable stay. Staff is very polite and courteous. dining options are good and the roof top restaurant is a nice place to spend a quiet evening. Quality of food is excellent and a variety of drinks area available.
This Hotel is in good location, close to airports as well as local western Railway line. If one is not interested eating in Orchcid and try local food outlets, many good A Class Restruant can be found in Vile Parle East area. Rooms were clean and neat and my kids enjoyed the stay. Rooms were clean & neat. Airport Pick up was prompt. Only minus is the food cost inside the hotel compared to good quality available around Vile Parle, is nearly 5-10 times expensive and unjustifiable for Indian cost structure.
Service is good,affable and prompt. Quality of food in the restaurants is excellent.
Overall it ok, since its in close proximity.
Ok but the room needs a little improvement. Since its competing with the other 5 start hotels. I request them to have a look at other equivalent hotels.
nothing to say.everything is excellent
the hotel was a good value proposition. I had booked one night, but extended for the second comparing as the rate was attractive compared to lower rated hotels. A lavish breakfast was included in the tariff. Had no opportunity to try lunch or dinner as was not in the room at those times. Room was large and spacious by Mumbai standards and the supplies in the bathroom were quite extensive and of good quality. Parking is a little limited compared to the other hotels with similar rating. Location of the hotel is very good as it is bang near the airport. Overall, a very satisfactory experience and would probably opt for future stays.
It was a perfect hotel especially for the business travelers. Room was large in size and well facilitated. Service was superb and staff was professional. Food was also wonderful in taste and property was well located is well. I will definitely come back here again for my next visit.
Hotel is located very close to the airport. My room was clean and spacious with all the facilities. Staff was quick and prompt in their service. The breakfast provided to me was superb in taste. It is good value for money.
It cant get better than this. The property was amazing and their service was awesome. Airport, reception , room service, food arrangement etc was instant and top class. Room was royal and location was superb. I will suggest this property to my colleges.
I had a first class experience and this property was gorgeous. Room was spectacular and interior was awesome. The ambiance decor was quite pleasing and service was also impressive. Staff was polite and food was delightful. I will strongly recommend this hotel.
Hotel is located very close to the airport. Our room was neat and clean with all the necessities. Also the staff members were cooperative. We were very happy with this hotel.
I was happy with the overall arrangements. Room quality and service was desirable. I didn't checked any food but location was convenient. It was a good hotel for a business travelers. I will definitely recommend this property.
It was a convenient property with all the proper arrangement. Room quality and service was desirable and food quality was also up to the standard. Staff was helpful and quite disciplined. I will surely come back to this property.
The property was luxurious and service was excellent. Staff was well trained and room was nicely arranged. Food was also tasteful and location was convenient. It was perfect hotel for the business travelers.
Our room was not so great in looking, the interiors were not appealing. The staff were average in their service. Also the food was decent in taste. Overall an average stay.
I spent a night in deluxe room and my experience was very pleasant. Everything was very good.
The quality of the cleanliness was good. All the other things were just fine.
There was some renovation work on and the room was full of paint odour, almost as if it was just sprayed. Suffocating! Also the right section of the lobby on the 5th floor was closed, but they didn't care to put / change the directions to the room! Scores on location convenience, but doesn't have the feel / quality of a 5 star. Need to improve.
I had a good stay at the hotel.
When I checked in the hotel the rooms were not ready and I had to wait. I was not very happy with the hotel.
Hotel is very good and whenever I go to Hyderabad I stay in hotel Gateway Hyderabad. Room service, quality of food and cleanliness of yhis hotel is very excellent. Hence I will recommend this property to my family and friends. Overall this is excellent hotel.
Overall my stay was not very good. I did not enjoy the dining options as it was very poor. The hotel definitely needs improvement in this field.
I had landed from an international flight, the airport pick was ready as promised. The chauffeur was very nice. Check in process was smooth. the room was neat and clean with clean linens. Breakfast was quite impressive with a lot of choices . staff was courteous and polite. would surely recommend.
Very good travel arrangement. Rooms were satisfactory. Excellent Stay. Location of the hotel was good. In and around of the hotel was excellent. Roof top dining option was good but I would suggest there should be more greenery on the roof top. Hotel staff were co operative. I would recommend this hotel to everyone.
I am satisfied with the stay. Services were average. I have not used the dining options hence I cannot comment on that. Overall my stay was okay and I do not mind in recommending this hotel to friends and family.
This is a 5 star property and every thing was excellent at the hotel I will recommend my friends to book this hotel for future bookings.
This is the best hotel with all excellent services.
This was my business trip and every time I do stay in this hotel (The Orchid), but there is no changes in the hotel and when I use to stay in past in this hotel it was better than now. So I will not recommend this property to any of my friends or to my family members. Overall this property is above average.
I stay in Orchid, whenever i m in Mumbai. Reasons being proximity to airport.., good ambience.. eco friendly, better priced. They have to take care of their Pick Up facility.. it takes 30 minutes for the Pick up vehicle to come to airport...
My stay was fine.
It is a good hotel and my stay was pretty good.
excellent stay, travel guru offers d best deal ever.
It exceeded expectations the booking was extended for one more night. Thanks Keep on giving good rates:-)
the hotel is located close to domestic airport pickup and drop to airport is good
Great stay. will definitely go back. highly recommended.
metters are hard.rest is fine
(based on 2071 reviews)
I had booked a room for my wife in your property The Orchid, Mumbai - check in 16th July and Check out 18th July. I booked her for a few reasons which are: I have stayed in the past and have also attended a few seminars there. I was overall happy with the level of service and attention being given. Yours is a 5 Star hotel located near to the airport The location of the meeting was nearby to the hotel I believed that the hotel was of a certain quality. BUT - all the above facts have gone against the miserable experience my wife had. Below are the key notes: Firstly , when she checked in, she was asked to deposit 6k towards any other expense she may incur, or else to pay for every single service taken immediately. SURPRISING, as I have membership of Taj and Trident and have been well travelled enough, have never been asked to pay as and when we avail services. This was a shocker to me. However my wife did agree. Now the lovely experience starts. My wife orders something, and your waiter comes with the bill and asks to pay immediately. WOW amazing customer delight. The guest has not even consumed or sat down but pay first. Is your hotel a roadside lodge? or do you have no trust on your guests?? Just so that you know the entire stay payment was made well in advance. On 17th morning, my wife ordered a ginger tea, it turned out to be a plain tea. At the restaurant, she ordered tea with breakfast. The Tea NEVER came even after 15 minutes?? Since she had training outside , she left her sipper with the protien powder in it. Guess whtat??? when she came in the evening, the powder was missing???? WOW - impressive staff you have. They might have consumed as they would be tired after exercise. What faith or trust can we have at your hotel???? 17th evening, my wife ordered soft drinks, AGAIN, which NEVER came??? Whenever she ordered anything the waiter would stand irritatingly at the door and ask for cash or card. RIDICULOUS????? Again 18th morning, she orders GINGER tea and she gets a plain tea???? Have you guys Banned Ginger at your property??? this has been the worst experience we have had since many many years. I had chosen you guys over Hyatt and Sahara Star but guess I did a mistake. I have yet to see a hotel in my entire experience - being well traveled in India and overseas, where they don't settle the bills when you check out but right then and there. Care a Hoot for the guest experience. My wife has the worst experience of her life and she did not even enjoy a bit at your property. SADLY, This would surely be told among the groups and gatherings I am in and would ensure that this would the last property My family or me would ever stay in Mumbai.
Food is very tasty and hot... Must try... Mr. Nilesh is very friendly and helpful, food was the best think i've ever had in Indian food, and desserts was awesome.... We will definitely go there again...
All staffs had great educated for hospitality so if you need something or want to visit around there just ask them. they give you such a great tip so you have no worry about anything! for me I wanted something but couldn't explane well so they checked internet then found that one so I could buy it near hotel.
Had a great stay at the hotel.. A special mention of their very courteous and helpful manager: Ms. Priya. She ensured that I had a comfortable stay. Recommended some great places around to dine. And even got table reservations for us and VIP treatment. Overall an extra star for their hospitality
Awful best describes my experience at the Orchid Ecotel! Try walking out with a half eaten muffin in your hand from the Buffet area or a cup of coffee you are still concluding. You will be walked by the staff and prohibited till you are done with both in the main area. The Orchid Ecotel also does not believe in serving water to folks in glasses, instead a vey non eco friendly tiny plastic bottle is placed for every individual on the table. Take as much plastic as you need at the Orchid Ecotel. The rooms are such that there is a wall of wood, which has the cabinets plonk in the centre of the room, splitting it into two. The AirCon however, cools only the sitting area and not the bedsides. The staff could do with plenty of training and the food,uhhhh. All in all, I know of three star hotels that can do way better than this! I am not Coming back and I am certainly not recommending anyone