Fri, 24 Feb – Sat, 25 Feb (1 Night) | 1 Room | 1 Guest
International Business Park, Oberoi Garden City, Goregoan(E), Near Malad, Mumbai , 400063 | Show on map
I was not very happy with the Bed. it was soft and carving in. Rest all was good
(based on 1407 reviews)
Recently I hosted my sister wedding event at Westin Grand Ballroom for my family and friend. Trust me the experience is one of the best memories I would have taken back home. The arrival experience from porte cochere to the garden area all went smooth & great. No guests would turn their eyes off from the beautiful set up and lights. The banquet F&B team has demonstrated the true passion for service, their rewards were the comments that I received from all my guests, it made me realized that the event was in the right hands and place. Special thanks to Chef Sagar for crafting delightful menu and wide range of options for all age group. Sincere thanks to Varsha, Pooja B, Vaibhav and Kunal from Event and Banquet team for their great efforts in making this big day more bigger for me and my family. If anyone planning out an social event, this is the right place. You would be in love with the food/ambiance/service and long lasting memories......
In Asia hotel competition is tough but this hotel is really nice. Friendly staff (common in India) and good location for me as I'm working 20 mins from the hotel. Gate of India is in the other part of the city with car trip required for ~1 hour or so depending on time of the day. Standard is very good and price level is good as well, so you get a lot for the money. Nice pool area, good work out facilities and a shopping mall just 3 mins walk away. Several restaurants in the hotel offering something for you whatever you are after and a nice bar. Club level is good if you want some quite when you have your breakfast, including free light meals and bar in the evening.
Week-long stay on business. Generally excellent - efficient check-in, large and comfortable room, two double beds, bath, shower, seating area, desk etc. Mini bar, coffee, complimentary water and good quality toiletries. Well equipped and well-run gym, and breakfast was included and very good (wide choice). Bar and restaurant on L18 also nice. Car service was always on time and reasonably priced for a hotel service. Couple of issues for me - the elevators are simply awful, not unusual to wait 5-10 mins to get a lift (only 3 serving the 29th floor where I was) and whilst the wifi is fast and free, the second you check out access is removed. I was meeting someone in the hotel restaurant for dinner after checking out (I paid extra for an 8pm checkout), my wifi access died at 8pm on the dot and when I asked for a code I was told it would be chargeable. This was eventually sorted but took an age and was only fixed by a receptionist coming up to L18 and inputting a password on my ipad. Simple answer here Westin, give your bar staff a wifi code for restaurant/bar guests to use.
I'm really Glad to write this here that this is the one of the best hotel I've ever stayed . Everything was outstanding, food and product you can get anywhere but people makes it different. Some special names I would like to say yog sagar, and ashish in restaurant at breakfast was really kind and attentive. People like them are the real pillars of the service in hotels. Really appreciated and highly recommended.will definitely come soon .
Great 5 night stay - first time to India! Wonderful staff, extremely helpful at front desk - certainly go that extra mile. Very personally hospitable service at breakfast too. Very spacious rooms - could not have asked for any more. Pool was delightful. Would highly recommend it!
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