Staff was helpful and allowed early check in. I had a booking for a mini suite but initially they gave a standard room for some time and promised to change by afternoon. the room given was dirty, air conditioning was very poor and the WC was stinking and the flush system was not working. they shifted to a better room arnd noon which was ok. had some aircon issues which they fixed after 2-3 requests. no inhouse restaurant available. breakfast is served in nearby lounge. rest you can order and have in room. No lift available. you have to climb up two floors. mini suite was not at all a suite from any angle. no mini bar in the mini suite as shown in the pics. i needed that to keep insulin which they kept in their office refridgerator on request overall a highly priced accomodation. housekeeping is very poor. washbasin tap was broken. room door lock was broken. glass and mirror in the bathroom were like they are not cleaned since the time they were installed. will not recommend.