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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
West End Hotel Rating3.5/5, based on 213 Review(s) Price: Rs. 6,342

Mumbai

Thu, 26 Jan – Fri, 27 Jan (1 Night)  |  1 Room  |  1 Guest

West End Hotel

45, New Marine Lines, Mumbai , 400020  |  Show on map

Rs.6,342

Highlights

Amenities

CHOOSE ROOM

Thu, 26 Jan - Fri, 27 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Double Room

    View room image

  • Inclusions

    • Room Only

    Amenities

    • Ironing facilities
  • Price for 1 Night
    Rs. 6,342
    • Pay at Hotel
  • Room Overview

    Double Room

Amenities

  • Ironing facilities
  • Single Room

    View room image

  • Inclusions

    • Room Only

    Amenities

    • Ironing facilities
  • Price for 1 Night
    Rs. 6,464
    • Pay at Hotel
  • Room Overview

    Single Room

Amenities

  • Ironing facilities
  • Single Room with Breakfast

    View room image

  • Inclusions

    • Breakfast

    Amenities

    • Ironing facilities
  • Price for 1 Night
    Rs. 6,927
    • Pay at Hotel
  • Room Overview

    Single Room

Inclusions

  • Breakfast

Amenities

  • Ironing facilities
  • Double Room with Breakfast

    View room image

  • Inclusions

    • Breakfast

    Amenities

    • Ironing facilities
  • Price for 1 Night
    Rs. 8,854
    • Pay at Hotel
  • Room Overview

    Double Room

Inclusions

  • Breakfast

Amenities

  • Ironing facilities

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REVIEWS

  • TRAVELGURU REVIEWS
  • VIEW HOTEL REVIEWS
  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.5 Very Good  

      (based on 24 reviews)


      91% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.3
    • Service Quality 3.5
    • Dining Quality 3.5
    • Cleanliness 3.7

N S from Mumbai, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

It was ok with its price. I deem my stay in West End hotel pleasant, largely owing to the nice front desk. I believe it is crucial for a hostel to succeed in long term to have reasonably good service.

Bindu from Mumbai, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 4/5

It is more like a three star trying to charge four star prices. I shall not be using this hotel in future as the rooms are terrible and the TV did not work. For a four star hotel there were no facilities to make tea or coffee and no fridge.

Sraban from Mumbai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

This hotel is value for money. Major Plus : 1. Centrally located in South Mumbai, easy access to important locations. 2. Price is very reasonable. 3. room is spacious, furniture is more comfortable than even standard five-stars. 4. Toilets fittings are new, working properly. 5. room service is prompt, waiter are very friendly and helping, service oriented. 6. Food quality is good, most non-veg. Negative : 1. Reception service is below average. 2. Simple room-supply, like sleeper, bath gown are not available. 3. No hotel pick-up arrangement.

VIKRAM from Mumbai, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 2/5

I am totally unhappy with the quality of the Standard Room which was provided to me. In short, it was not a worthy experience.

Mr. Pradeep from Mumbai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

The hotel is located centrally in the main city. Our room was not that great in looks as the interiors were of an old style. Even the room was stinking a bit. There were no facilities in the bathroom. The staff service was average. We had our food in the hotel, and it was average in taste. Overall, an average stay in this hotel.

  • Overall Rating

    • 3.5
    • West End Hotel

      (based on 213 reviews)

  • TRAVELLER RATING

    • Terrible 9
    • Poor 13
    • Average 63
    • Very Good 93
    • Excellent 35
  • RATING SUMMARY

    • Location
      4.0
    • Sleep Quality
      3.5
    • Rooms
      3.5
    • Service
      4.0
    • Value
      3.5
    • Cleanliness
      4.0

Welcoming! Welcoming!

by Jose C on January 16, 2017

My family and I stayed here for a few nights while visiting Mumbai. Very reasonable rates for this older hotel. The staff was helpful and pleasant. We were made to feel welcome. The restaurant provided buffet meals throughout the day. All offerings were delicious and bottled water always available upon request. I heard this hotel has a fantastic bar. Unfortunately, we missed out. Would have loved to have visited. Wifi was available via purchase of a daily access code. It was limited to one device per code. Wifi accessibility could be improved. Other than that, it was great.

I felt so pampered! I felt so pampered!

by Kara G on January 3, 2017

I spent a week at the West End Hotel while I was in Bombay for my son's wedding. The hotel was extremely clean and the staff was great. They were very attentive and I felt like I was a queen. I ate several meals in the hotel restaurant and the food was excellent. Room service was great too. The princess chicken and the caramel custard were my favorites. The hotel was under renovation so I'm sure it will only get better. I'm not sure when I'll be going back to India but I do know where I'm going to stay! I would recommend the West End Hotel to anyone going to Bombay.

Excellent service Excellent service

by Linell Gray M on December 28, 2016

Very clean. Extremely courteous and helpful staff. I dropped my coin purse (with hundreds of rupee notes and a credit card) in the carport area. 10 min later I hadn't even realized it was missing when hotel staff knocked on my door returning it intact. Wow!

Stressful Ambience and Poor Service Stressful Ambience and Poor Service

by kapvinod on December 20, 2016

Old property - not a delightful l experience at the time of arrival or any time during my stay . Hotel has not kept up with technology - commercial capital supposedly a business hotel not even providing the basic internet facility free of charge . No tea / coffee machine in the room . Nothing to look out . Dull environment , poor lighting and stressful staff .

Budget Hotel at Central Location Budget Hotel at Central Location

by Pramodh on December 18, 2016

Avery dated property. Okay to stay for couple of nights. Being a 68 year old property the property is obviously got its limitations. Rooms are clean and fairly spacious.They have pretty decent breakfast spread including western and Indian food. Bathrooms are clean and serve the purpose.

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Demo Trip 3rd floor is no smoking room area

by kapvinod on December 20, 2016

Demo Trip It is not cheap or cheeful

by Carrotblue on December 8, 2016

Demo Trip Ensure your room has good Cellular reception

by rahuljemal on August 3, 2016

Demo Trip Old Classic Hotel

by Anil B on June 21, 2016

Demo Trip Ask for bigger rooms. Rooms on the Bombay Hospital Side (I think West) may be noisy.

by jaikris75 on May 22, 2016

HOTEL AMENITIES

  • General

  • Conference Room
  • Health club
  • Services

  • Wedding services
  • LCD / Projector
  • Business center
  • Front desk
  • WIFI
  • 24-Hour Front Desk
  • Room service
  • Safety & Security

  • 24-Hour Security
  • Food & Beverages

  • Coffee shop or cafe
  • Media & Entertainment

  • Internet Access
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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