- Room Only
- Ironing facilities
Price for 1 Night
- Ironing facilities
Thu, 26 Jan – Fri, 27 Jan (1 Night) | 1 Room | 1 Guest
It was ok with its price. I deem my stay in West End hotel pleasant, largely owing to the nice front desk. I believe it is crucial for a hostel to succeed in long term to have reasonably good service.
It is more like a three star trying to charge four star prices. I shall not be using this hotel in future as the rooms are terrible and the TV did not work. For a four star hotel there were no facilities to make tea or coffee and no fridge.
This hotel is value for money. Major Plus : 1. Centrally located in South Mumbai, easy access to important locations. 2. Price is very reasonable. 3. room is spacious, furniture is more comfortable than even standard five-stars. 4. Toilets fittings are new, working properly. 5. room service is prompt, waiter are very friendly and helping, service oriented. 6. Food quality is good, most non-veg. Negative : 1. Reception service is below average. 2. Simple room-supply, like sleeper, bath gown are not available. 3. No hotel pick-up arrangement.
I am totally unhappy with the quality of the Standard Room which was provided to me. In short, it was not a worthy experience.
The hotel is located centrally in the main city. Our room was not that great in looks as the interiors were of an old style. Even the room was stinking a bit. There were no facilities in the bathroom. The staff service was average. We had our food in the hotel, and it was average in taste. Overall, an average stay in this hotel.
(based on 213 reviews)
My family and I stayed here for a few nights while visiting Mumbai. Very reasonable rates for this older hotel. The staff was helpful and pleasant. We were made to feel welcome. The restaurant provided buffet meals throughout the day. All offerings were delicious and bottled water always available upon request. I heard this hotel has a fantastic bar. Unfortunately, we missed out. Would have loved to have visited. Wifi was available via purchase of a daily access code. It was limited to one device per code. Wifi accessibility could be improved. Other than that, it was great.
I spent a week at the West End Hotel while I was in Bombay for my son's wedding. The hotel was extremely clean and the staff was great. They were very attentive and I felt like I was a queen. I ate several meals in the hotel restaurant and the food was excellent. Room service was great too. The princess chicken and the caramel custard were my favorites. The hotel was under renovation so I'm sure it will only get better. I'm not sure when I'll be going back to India but I do know where I'm going to stay! I would recommend the West End Hotel to anyone going to Bombay.
Very clean. Extremely courteous and helpful staff. I dropped my coin purse (with hundreds of rupee notes and a credit card) in the carport area. 10 min later I hadn't even realized it was missing when hotel staff knocked on my door returning it intact. Wow!
Old property - not a delightful l experience at the time of arrival or any time during my stay . Hotel has not kept up with technology - commercial capital supposedly a business hotel not even providing the basic internet facility free of charge . No tea / coffee machine in the room . Nothing to look out . Dull environment , poor lighting and stressful staff .
Avery dated property. Okay to stay for couple of nights. Being a 68 year old property the property is obviously got its limitations. Rooms are clean and fairly spacious.They have pretty decent breakfast spread including western and Indian food. Bathrooms are clean and serve the purpose.
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