Don't get tricked by the name, this 2 or 3 Star property is a lodge and NOT a resort. Rooms are very tiny with smelly bathrooms. Staff not very helpful either. Parking is an issue. Located near to the market. Would not suggest this place to anyone.
it is some 5-10 mins from the main market. location is very good, u can either walk or take an auto to go to the market. staffs are cooperative. restaurant manager was very good... took very good care of our food and also helped in selecting our food. we had booked through makemytrip and wanted to upgrade our room, with one having a balcony. reception staffs helped us with that with a nominal hike in the price.
however we were badly trapped by a hoax travel agent, who harassed us like anything, demanded extra money from us, as we wanted to leave the car due to the damaged car & reckless driver. for this issue we wanted help from the hotel staffs to which they said it's our problem and we should resolve it ourselves, the hotel will not intervene. the driver & his agent misbehaved like anything but no one from the hotel came to our rescue...
u can obviously stay at this places as it has all amenities & facilities but if you are in major trouble plz don't expect any help from anyone..coz that would be a stupidity on ur part.
Very bad hotel. Opposite to caraoke, lots of noise, windows cannot be closed, which results in streetnoise in the early morning, moist in the room, very small room, no view, bedlinnen not clean. People not friendly, they refuse breakfast a la carte, although it is mentioned on the menu, you have to take the buffet, which they charge you 200 rupee, (on the menu the price is only 150 rupee). No waterheather in the room, if you ask for boiled and hot water you only get water that is not properly heated.
Room 409. Poor WiFi.
I had booked via MMTrip and earned 65% discount on booking. On reaching, the courteous staffs pleasantly welcomed us. Rooms were clean. We had lunch and dinner (Kerala meals were awesome) and they were really good. Location is great, close to almost all the sites. Next day breakfast was super awesome. Ate to the fullest. Also enjoyed spa that night. Watched Kathakali and Kalaripayattu. The hotel is nice, clean and food is good. I would recommend it :)
I really enjoyed my stay at bell mount hotel with my family when we visited this October. The rooms are clean, and the service is great. I especially enjoyed our conversation with the folks at the restaurant. Moreover, I found the location very convenient. In our short stay here, I enjoyed a stroll in the tea gardens nearby, a walk to munnar town. All in all, a very convenient, safe and budget friendly hotel for people traveling with family.