I had real trouble and stress trying to figure out where to stay. Ultimately, we were given a resort which was not in Munnar. We wasted almost a day (for a 2 day stay) because of mess-up and even on next day, spend extra money and time to commute to Munnar. The so called "resort" we stayed in was not up to the mark. I was told the property was closed for almost a year and just opened 2 weeks back. Cob-webs, bed-bugs, poor electricity and no hot water ( i guess that was not too much to expect in a 4-star property).