Elegance Room-Room only Rate
- Room Only
Price for 1 Night
Sat, 04 Mar – Sun, 05 Mar (1 Night) | 1 Room | 1 Guest
Room service was horrible since there is no proper response from reception despite of several reminders. For the check-in, we have waited nearly half-anhour in the reception and they are managed with very less number of people for room service and maintainence. Also Food quality is not as expected. Overall this hotel is not worth for this rate (3700 per night)
We would rank Grand Plaza as one of the best hotel in Munnar because of the loaction in the heart of the town yet it has a very calm and scenic surrounding which found to be a perfect place for leisure . The easy access to the major sightseeing places and the town made us to have easy transportaition but the road is in a really bad shape which was a major draw back. Still we had some fantastic time at Grand Plaza, The other major factors to be noted was the well behaviour of every staff they are really professional though a few lack english skills. The food we had was very good compared to others in the locality.A truly awesome experience Would like to visit again .
(based on 666 reviews)
It might have been Grand once, but any trace of it has faded. However the staff were friendly and helpful, and it's adequate for a short stay IF you get a room at the back of the Hotel, and you don't need a bar area or anywhere to sit outside. The noise from the little street was ridiculous with cars coming and going, doors slamming and loud conversations from the crack of dawn till really late. The fabric of the building is flimsy, we were kept awake by people moving furniture in the room above, at 1am and the sound of vomiting in the bathroom next door two mornings running at 6.30/7am.
First the good part: Staff is pretty friendly. Food is good and room is service is not slow. View from the room is good, but not great. The BAD part: Bathroom toiletries does not include shower gel. In my last one year of touring, this is the first place where shower gel wasnt provided. The soap that is provided is best not used. Same goes for the other toiletries as well. The worst part is the bed and the mattress. They have joined 2 single bed to create a double bed, the condition of which is made worse by the cheap quality spring mattress which literally hurts you. That too you get 2 single bed size mattress covering each single bed. Trying to sleep here is a HORRIBLE experience. Even after the hotel staff was informed of this, all we got to hear is "we will get back to you". The fixtures in the bathroom look as if they were somehow fixed.
Stayed here for couple of day in Feb 2017. Hotel is in the city yet provides a decent view from some of the rooms. I tried the Suite and Ambience rooms and like both of them. Suite room was very big and Ambience was of decent size.Proper toileterries were provided. Rooms were clean. Breakfast spread was super. It had lots of options. Also taste was good. Had dinner too but found limited Veg options and did not liked it much. Staff service was prompt. Courteous reception. Overall good experience and can recommend.
I was in party of 6 persons who had a wonderful two days at this location-the staff could not have been more helpful and went out of the way to ensure our party had no problems and the young lady whose name escapes me could not have been more accomodating in providing help in planning our time there .The food was good and we would not hesitate but to pass on a recommendation to others .JLN
stayed in eminence suite on 7th to 9th feb . one of the best hotels i have stayed in india . only a km from munnar. awesome views from hotel balcony. the breakfast buffet was excellent. staff is very courteous and attending. dont think to stay elsewhere in munnar.
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