The hotel was 8 Kms from Munnar. First of all they informed that they have cancelled my booking. Though I have checked up with them one week in advance & they have confirmed the same. After 15 minutes they obliged me by saying that they will provide one room. When I confronted them they provided two very small rooms in nearby house. They completely cheated me on day one. However when I told them that this is cheating & I will report the matter to police , they promised me that next day they will arrange my accommodation in good hotel. Next day accommodation was satisfactory from every aspect.