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No Reviews Found.
Overall Rating
4.5
(based on 432 reviews)
TRAVELLER RATING
Terrible10
Poor6
Average10
Very Good54
Excellent352
RATING SUMMARY
Location
5.0
Sleep Quality
4.5
Rooms
4.0
Service
4.5
Value
4.0
Cleanliness
4.5
Did not meet expectations
by charusinghal2008 on
This was my second visit to this Hotel and we were not at all happy with the stay. Poor room services,worst breakfast and they even charged for babys milk which is free of cost everywhere. Their cab services were very bad and kids play area was worst. No temperature checks, no room sanitising and even some staff guys were without mask
Worst hospitality
by WickedVJ on
What a bad experience
Worst hospitality
Unfriendly staff
Half appliances not working
Zero maintenance
Wifi not working
Proper Warm water not available
Cab service assured but was not provided
Never ever recommending to anyone else
A long needed retreat
by nkvvigneshwar_199 on
Very helpful staff and the breakfast buffet is amazing! The hotel is located perfectly to give you the best view of Mussoorie. Keeps you away from the busy streets. We've visited Mussoorie 4 times but staying at this hotel has been the best experience Mussoorie has offered us!
HAD A GREAT EXPRIENCE
by Taran123456789900 on
I visited this place with my friends. Starting from the hotel management team, Mr. Gaurav has treated us really well and made sure that we had a great experience.
The rooms were all clean and well- maintained. Overall, we really liked this place.
The best Resort (in terms of location) in Mussoorie
by VinodM487 on
Pros:
This resort is by far the best located resort in Mussoorie.
Staying in this resort will give you the feeling of staying amongst the clouds.
The views are mesmerizing and breath-taking.
You can avoid travelling to a lot of so-called sight-seeing and famous attractions of Mussoorie, which are known to have beautiful views, because this resort offers 360 degree view of the entire Mussoorie and you can just sit, relax and have a wonderful - peaceful - no stress holiday here.
Would like to specially call out 2 names - Alpana Yadav and Priti (I think I have got the second name correct), for being extremely helpful and accomodating.
These 2 put in a lot of hard work and work round the clock to ensure, people staying in the resort have no reasons to complaint, and all of this, with a constant smile on their face.
The food - both in terms of variety and quality is very good and they have the best place in Mussoorie to sit and have food (again talking in terms of the views the dining area offers).
Cons:
(1) Despite multiple options, the taste of the food was average though. I would give the taste 3.5/5.
(2) The rooms should have heaters so that the room can be warm during extreme cold.
Overall a good experience and worthy of 4/5 rating
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Best views from the valley view room
by VinodM487 on
March 21, 2020
All of the rooms are great. Choose any.
by AakashAroraAK on
March 11, 2020
Valley facing rooms are better, they have balconies. Room no 211 is the best with huge covered balcony.
by Poonamrajb49 on
February 22, 2020
The room below Gym may receive sound of the usage of gym equipment.
by KERANGA on
October 7, 2019
Nice view from all side of hotel.
by macankitchauhan on
July 12, 2019
HOTEL AMENITIES
Combination
Combination
General
Central Air Conditioning
Bar
Suitable for children
Map
TV In Room
Coffee shop or cafe
Newspaper
Breakfast Services
Gardens
Boutique
Indoor Games
Tea Coffee Maker
Fire Place
Conference Room
Multilingual staff
Family Rooms
Non-smoking Rooms
City View
Garden view
Mountain view
Wardrobe/Closet
Restaurant with Dining Menu
Snack Bar
Buffet-Style Restaurant
Towels
Spa tub
Living Area
Sofa
Dining area
Restaurant
Safe Deposit Box
Steam room
Services
Banquet facilities
Room Service
Room Service (24 Hours Available)
Room Service (Limited Time)
24x7 power back up
Special occasion arrangement
Ironing Service
Dry cleaning
Hot water available
Waiting area
Separate Smoking Area
Hot water available 24x7
Business center
Concierge
Luggage storage
Wedding services
Currency exchange
Housekeeping
Front desk
Clothes Dryer
Restaurants that deliver
WIFI
Laundry facilities
24-Hour Front Desk
Express Check-in/Check-out
Ironing Service
Lockers
Shoeshine
Suit Press
Wake up service/Alarm clock
24 Hour Power Supply
Room service
Activities - Indoor & Outdoor
Barbecue grills
Bonfire Arrangement
shuttle service (surcharge)
Taxi Service
Valet Parking
Spa
Full Services Health Spa
Fitness Centre
Kids Play Area
Massage
Outdoor dining area
Gym
Sauna
Safety & Security
24-Hour Security
Fire Extinguisher
First Aid Kit
Smoke Detectors
Fire Extinguisher
Security Guard
Security Guard Timings - 24x7
CCTV camera installed inside/outside hotel premises
CCTV camera installed on each floor
Doctor on Call
Suitable For
Child Friendly
Couples
Families with Children
Family
Large Groups
Senior Citizen Friendly
Youngsters
Allowed
Alcohol
Non-Vegetarian
Smoking
Not Allowed
Alcohol
Unmarried Couples
Bachelors
Pets
Languages Spoken by Hotel Staff
English
Hindi
Parking & Transportation
Indoor
Valet Parking
2 Wheeler
4 Wheeler
Airport//Railway station pickup available (Chargeable)
Airport/Railway station drop (chargeable)
Car rental (Chargeable)
Car Rental
Parking
Airport Shuttle (surcharge)
Payments Modes Accepted
Cash
Debit Card
Credit Card
Net-Banking
Visa
American Express
Mastercard
Security deposit
Security deposit
Media & Entertainment
Free Local Calls
Internet Access
Flat-screen TV
Telephone
TV
Satellite channels
Cable channels
Bedroom
Alarm clock
Walk-in closet
Kitchen
Refrigerator
Electric kettle
Dryer
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel