Executive Room Only (non-valley Facing)
- Room Only
Price for 1 Night
Fri, 03 Mar – Sat, 04 Mar (1 Night) | 1 Room | 1 Guest
We really enjoyed the food in the restaurant. It was a huge property and room was luxurious and well equipped. The bathroom was clean and they used to change the bed sheet and towel everyday which shows a great concern for service. The staff was instant. The location was peaceful ideal venue for a honeymoon trip.
Catering was worst and we were not supplied with required food in spite of repeated requests having been told repeatedly that they can't do so for lack of guests and off season. We were hassled for payments and supply of dinner and breakfast for third day, though we had already paid for same, causing us inconvenience and harassment to the extent that I had to say that "you supply us dinner and I shall pay for same", then only we were served dinner. Same thing happened for supplying food to our driver and I was asked to pay for the driver, which I did reluctantly though I had thought dinner and breakfast was included for driver too as for their own staff in the charges paid. Internet not being available in the hotel made it difficult for communications too and the office clerk did not open the office when requested for Internet. Overall it was a ridiculous experience with such behavior from catering staff and office staff. Otherwise room, cleanliness and services were alright. I will not recommend any guest to stay in this hotel in future as per my experiences.
The stay at the hotel was comfortable. The staff was really helpful and were very prompt in terms of service. We reached early morning 7 o'clock and immediately checked-in. Later on the bathroom had some leakage problems so it was changed quickly. Location is bit off as you would have to either walk or take a taxi to Mall Road. Overall, it was comfortable stay.
Room was smelling very badly. The bed sheet and pillow cover was not cleaned properly. Staff used to take 1 hour to serve the food in the room. The food was pathetic in taste. It was a horrible experience with this hotel.
The stay was reasonable as we didn't face any problem during the stay but we felt that the hotel was not up to the standard of three star category. The room was bit old looking and food was quite simple. The location was convenient and service was superb but they were lacking behind in quality.
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