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Overall Rating
4.0Very Good
(based on 3 reviews)
$tgRecommend% of our customers recommend this hotel
AVERAGE GUEST RATING
Room Quality4.0
Service Quality4.0
Dining Quality4.3
Cleanliness4.0
Nitin
from Mussoorie, India recommends this hotel
Posted: Jun 06 2013Room Quality: 5/5Service Quality: 5/5Dining Quality: 5/5Cleanliness: 5/5
has charged me for the Fake Booking under Booking ID : TGU0001027457
When reached at Hotel, Hotel welcomed with welcome drinks and informed me that my booking was not confirmed and same has been informed to TRAVEL GURU through email a day before. TRAVEL GURU did not bother to update or inform me or tried for some alternate arrangement for my family stay.They have just charged for unconfirmed/fake booking Whereas Royal Orchid Front office manager helped me to arrange another hotel of the same category. I have paid again at new arranged hotel. Thanks to Royal Orchid, Manager Mr.Rahul.
Rajat
from Mussoorie, India recommends this hotel
Posted: Oct 10 2011Room Quality: 5/5Service Quality: 5/5Dining Quality: 5/5Cleanliness: 5/5
The hotel was great with jacuzzi and all other facilities.The staff was very responsive and supportive.I would surely like to stay in this hotel if i ever visit Mussoorie again.
venumadhav
from Mussoorie, India recommends this hotel
Posted: Aug 18 2011Room Quality: 2/5Service Quality: 2/5Dining Quality: 3/5Cleanliness: 2/5
There was no water in the washroom, room is too small and doesnt even have LCD TV.
Room heater is damaged, you ask for food they say we cant serve now.
A bunch of goons were staying along creating huge noise in the night, the hotel management says we can't ask other guests to calm down.
Would not recommend this to any one.
On the occasion of New Year i was there with my family. Food was delicious. Very cooperative staff. HR manager Neha was helpful. View from the hotel was excellent. Picturesque location. Grand New Year Party.
Holiday
by Rupinder_21 on
We stayed for three nights and had a pleasant , staff is very cooperative, food is good, f&b staff is very polite, cleaning staff is also very polite we had a really good time at Royal orchid fort resort
Gd Property
by Ecgbie on
Royal orchid is class property very helpful staff food is good & service staff is very helpful, rooms are spacious and excellent valley view from rooms balcony which r spacious. We r around 9 people's enjoyed a lot .
Very comfortable stay
by NehaSingh2015 on
Awesome views and delicious food. The staff was prompt in their service & very friendly.
A comfortable holiday for the entire family - with big rooms, well provided amenities..the premium mountain view rooms overlook the entire Mussorrie!
Lovely Property
by Aman K on
Definitely worth a visit. Food is brilliant! Views from the resort are breathtaking. The staff is courteous and the property overall is well managed.
Short drive from Dehradun.. took us just about an hour.
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Rooms on the 9th floor are all Outstanding.
by Ourvisi on
December 20, 2020
They have very beautiful valley facing Premium Room but i have suggest you room with terrace.
by 701deepikal on
February 18, 2020
Our room had a nice sitting area next to the window
by CPAggarwal on
January 17, 2020
Go for room with terrace
by abhay n on
July 13, 2019
Dirty hotel, this should be the last option to stay at Mussoorie.
by Segaz2003 on
June 13, 2019
HOTEL AMENITIES
Activities - Indoor & Outdoor
Arcade/game room
Activity Centre
Bonfire Arrangement
Porter
Valet Parking
Indoor Games
Spa
Jacuzzi
Badminton Court
Carom
Chess
Pool / Snookers
Table Tennis
Kids Play Area
Massage
Darts
Terrace
Grounds
Pool Table
Gym
Sauna
General
Suitable for children
TV In Room
Indoor Games
Shopping Center
Conference Room
Health club
Wardrobe/Closet
Snack Bar
Towels
Restaurant
Safe Deposit Box
Safety & Security
Fire Extinguisher
Security Guard Timings - 24x7
CCTV camera installed inside/outside hotel premises
CCTV camera installed on each floor
Doctor on Call
Suitable For
Bachelors
Child Friendly
Couples
Families with Children
Family
Senior Citizen Friendly
Youngsters
Allowed
Non-Vegetarian
Unmarried Couples
Bachelors
Languages Spoken by Hotel Staff
English
Hindi
Parking & Transportation
Indoor
2 Wheeler
4 Wheeler
Payments Modes Accepted
Cash
Debit Card
Net-Banking
Visa
American Express
Mastercard
Security deposit
Services
Room Service (24 Hours Available)
Special occasion arrangement
Dry cleaning
Infant bed
Waiting area
Wheelchair accessible elevator
Hot water available 24x7
Wheelchair
Business center
Concierge
Luggage storage
Laundry facilities
Ironing Service
Wake up service/Alarm clock
24 Hour Power Supply
Lift
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel