Book Hotels in Mussoorie

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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Mussoorie

Thu, 02 Mar – Fri, 03 Mar (1 Night)  |  1 Room  |  1 Guest

WelcomHeritage Kasmanda Palace

The Mall Road, Mussoorie , 248179  |  Show on map

Highlights

Amenities

CHOOSE ROOM

Thu, 02 Mar - Fri, 03 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • Overall Rating

    • 3.2 Average  

      (based on 6 reviews)


      83% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.3
    • Service Quality 3.0
    • Dining Quality 2.8
    • Cleanliness 3.3

sanjay from Mussoorie, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 4/5

The property was well maintained with all the basic amenities but there was seems to be a shortage of staff. Otherwise service was instant and room quality was also desirable. There food arrangement was not so convenient as the varieties were limited. Otherwise location was easily accessible.

Harvinder from Mussoorie, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 3/5

Hotel is located centrally in the main city. Our room was clean and neat but we cannot see the view of dehradun valley from the room. Service was very poor of the staffs. We had our breakfast in the restaurant, the preparation was not so good. This is just an average hotel.

Rodney D. from Mussoorie, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

It was a fantastic experience with this hotel. Our room was clean and spacious with all the necessities. Staff were willing to help us anytime. We had our breakfast in the restaurant, it was awesome in taste.

RAJEEV from Mussoorie, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 3/5

Complaint..........I found the problem of non confirmatiobn of reservation at Hotel for which I have to make numerous calss to Travel Guru at Mumbai, which is again the trouble some process.

Ms.Charu from Mussoorie, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

The stay was average in this hotel. Rooms was nice with all the facilities. Staffs were average in their work. Location was nice near the hotel.

  • Overall Rating

    • 4.5
    • WelcomHeritage Kasmanda Palace

      (based on 261 reviews)

  • TRAVELLER RATING

    • Terrible 7
    • Poor 5
    • Average 25
    • Very Good 99
    • Excellent 126
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.5
    • Rooms
      4.0
    • Service
      4.5
    • Value
      4.0
    • Cleanliness
      4.5

solace solitude n scope for improvement solace solitude n scope for improvement

by Kriti j on February 24, 2017

This wasnt our first trip to mussorie... been there a dozen times now. We chose kasmanda palace for our stay this time on the new years eve. If u are a history lover the place has lot to offer. There is peace ..lay back under the sun n enjoy the rich book collection they have . They have made an effort to keep the interiors. Staff was quick to respond. Since the hotel is at heights we preferred not to take our car down each time. There is a hotel cab readily available for that. My only hitch are with the rooms. We stayed in the most prime rooms of the hotel. Rooms are huge no doubt butcould have been made more cosy. The furniture seems to be just accomdated in the rooms ..without justifying its use. The drain in bathroom used to get clogged. Hotel staff Food ( there was b/f , hight tea , dinner included in our plan ) none of the days it was disappointing A few improvements can make it value for money Else it would seem a bit on the expensive end unless u are getting a good deal.

Nice comfy stay Nice comfy stay

by uditrajahuja on January 31, 2017

First of all property is very nice.ancient building welcomes you with many antiques and hunted animal figures.food was satisfactory not much can be expected at hills but still was good.rooms were big and provided air conditioning im winters too.terrace gardens provides excellent view of the doon valley perfect for morning tea and breakfast. The only problem faced was driving up to the hotel as its situated right on the top.but hotel staff was very courteous to help us by sending their driver to drive our car.and hotel provides free car service to and fro mall road. Overall nice experience

Old world Charm with Modern Amenities !! Old world Charm with Modern Amenities !!

by sobbyj on January 21, 2017

If you like Heritage Properties then i would recommend this hotel to you. Reasonable and good and a must stay place when you are in Mussoorie. The Food also is very good.

Average rooms poor service Average rooms poor service

by 367tanvim on January 20, 2017

To start of the service is horrible,especially the reception staff. Very cold and indifferent. There is nothing called service. The restaurant staff is cordial though. Rooms are average. Nothing to talk about accept a good location

Requires urgent renovation !!! Requires urgent renovation !!!

by Manikanika on January 16, 2017

It's a heritage hotel built in 1800 but the upkeep of the hotel has not been kept well. we booked a superior room for two night's. Initially we were allotted a room in the new building which was not at comfortable and next day we were provided a room in the Heritage building on first floor with valley view, however the furniture in both the rooms,Walls, flooring needs IMMEDIATE RENOVATION as it is in bad shape, hope the owners are reading reviews and will invest in the property upkeep rather making bucks by selling the word HERITAGE. Also, the hotel is not professionally managed with Reception guy not able to handle visitor queries and their service standards. You can't get dinner after 10:00 PM. Food was OK with fixed ala carte option. It was only after we checked with Manager we were provided with fruits options else no one wants to take an initiative to serve the guests. Lastly in majority of hotels nowadays you get free wi-fi connectivity and Kasmanda is still struggling to install one or don't want to install one.

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Demo Trip First check if they have renovated their interiors

by Manikanika on January 16, 2017

Demo Trip Rooms on the east side have a better view of the valley ahead.

by tryangl1 on December 9, 2016

Demo Trip Superior rooms are best for family

by SachinGorey on November 15, 2016

Demo Trip We chose the Supreme room. it was just above this beautiul woooden staircase and had an amazing view, room no 009.

by SktPhotos on October 31, 2016

Demo Trip This hotel gives the best of mall road at the same time quiet and has lot of privacy

by Bhavani_shanks on July 26, 2016

HOTEL AMENITIES

  • Media & Entertainment

  • Telephone
  • Dining

  • Restaurant
  • Services

  • Room service
  • Parking
  • Laundry facilities
  • Front desk
  • Lounge
  • Travel counter
  • Business center
  • General

  • Conference Room
  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Transportation Service

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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