Good centralised location ,excellent food, multi cuisine,swimming pool facility,pool area is fabulous and can be used for small parties .Dessert Ghevar is to die for.Slightly expensive but worth it.
Banquet facility good for wedding conferences.
The airport pick up and drop provided by the hotel was good. We had to leave at 7am for our exam. We had confirmed almost 5times on 5different occasions about making some provision for our breakfast to be ready on time. The front desk staff told me to go to the 7th floor restaurant to pick up the order after I had already been told by the restaurant my packed breakfast was kept at the front desk which was very inconsiderate considering we had a long day and we were tensed about the exam. We requested a late check out since we were tired. The person at the front desk found joy in informing us that we would be charged the full days rent.In the end we were charged half the days rent so we ended up paying 18K for our stay. BAD CO-OPERATION. EXORBITANT PRICES. INCONSIDERATE. I will definitely not stay here again.
At this hotel, I hosted marriage of my daughter in November 2017.
3 days. 3 functions. Starting with the first interaction, Mr Mangesh, GM and Mr Gupta, owner; come across as genuine, good willed people who are keen to give good service and a fair deal. Flexible in their approach, accommodative of your specific needs of rituals, food, way to serve in pangat etc.
The function halls are lavishly very well decorated, lushly carpeted, clean and well maintained. No stains on floor or walls. The ambience is one of opulence & grandeur and is not gaudy/flashy.
There are 4 lifts which come upto the 4th floor hall and 3 upto the 5th floor hall. The entry for the function venues is separate and well designed.
Rooms were well appointed, clean & spacious. Each room had tea/coffee maker, hot & cold water, dental kit, clean linen etc.
The hotel has a restaurant and a bar. An infinity swimming pool on the 7th floor is where poolside buffet breakfast is served. The view from the poolside is enchanting.
The venue halls are carpeted and clean. The AC was working well and without outage. Chairs had clean covers. The 4th floor hall with annexed dinning space Kohinoor + Maurya easily accommodated about 300 guests at a time.
The staff was responsive, even at 07:00Hrs in the morning when the wedding function started.
We had a very specific need of hosting Vihinichi Pangat with silver ware, decorations etc. Mrs Sayali, who specialises in such arrangements and is an external vendor of hotels recommendation; did beautiful arrangements, in time.
On request tea and relaxed seating was arranged at the lobby level for about 60 guests who had vacated rooms but had 1-2 hours for their planned travel.
Billing was transparent, clear and as agreed.
Most important the hotel management and staff played as part of our team. We did not have to push them to get things done. That facilitated many issues and made the function a success.
Some rooms were not available even at 12:00hrs and some incoming guests had to wait till 12:30Hrs to be accommodated. However, in our turn we vacated the rooms, in time, as promised. Management needs to manage this aspect with more efficiency and more effectively.
The electrical and sound system was functional, except the cordless mic unfortunately conked off during mangalashtaks [One small negative point!] but our singers had a booming voice so we managed.
Decoration was outsourced to external vendor of hotels recommendation; who unfortunately took liberty of taking down our last day decoration and start with the decoration of the following function of another party. Decorator tried to be a bit smart and had to be dealt with firmly. Management needs to keep a check on such external vendors and ensure that they do not take liberties and work as planned.
All our guests had only praise for the venue, the ambiance, the arrangements, the service, the food and obviously our hospitality !
I was traveling to Nagpur for one business meeting and stayed there for three days. I have received all Services prompt as demanded. Good thing about these hotel having open restaurant on top of the hotel besides to Swimming pool makes feel reach. It was great experience to have my dinner with live music and chilling atmosphere in December there.
Had a nice time with friends and family on the Roof top Restaurant of this Hotel. The ambience was great with live ghazals and the food was simply mouth watering. Very nice place with privacy and quick and prompt service.