Staff of the hotel is very helpful.
Mr. Dhawal helped me to modify the booking dates with booking.com & ensured that no penalty was levied on the modification, as the booking was mistakenly done for wrong dates.
Good Ambeience. Spacious rooms. Breakfast at 7th Floor beside the swimming pool was a good experience.
It was a wonderful experience during our stay and the banquet arrangements were excellent... food was delicious..... hospitality and service was too good..!!
The rooms are very comfortable and cozy. As we had occupied around 15 rooms, a little improvement is suggested for waste water drainage in a few of the rooms on level 2. Rest of the rooms were superb..!!
The hotel is situated in the city itself. Since mine was a short stay (24 hrs) only, my review won't be much detailed. Below are the few points which I found worth sharing:
1) This hotel has a strange policy for couples to have photo ID where the FAMILY NAMES MUST BE SAME, which I found completely unrealistic and unconstitutional. Since I was travelling with my wife who doesn't have my family name on any of her IDs was creating a problem which was later solved when I provided the scans of her passport where my name was mentioned. I WOULD STRONGLY RECOMMEND "Hotel Nagpur Ashok" to stop harassing the customers in the name of rules.
2) The room are spacious, nicely maintained but in my room unfortunately the Set Top Box was not connected to the power source and neither there was a power source where I could plug it in. (See attached photos). Same is the condition of hot water. The toilet flush has water close to boiling temp whereas the shower has uneven supply.
3) The locking arrangement for main door of my room (213), which also houses the card scanner was also in terrible condition which might fall off anytime.
4) The breakfast served was 'Ok' and not exciting.
5) The hotel is a bit high on the room tariff but that is normal for hotels of this kind.
We booked The Nagpur Ashok in Dec 2016 for 2 days for personal functions and I can totally confirm all the good reviews.The hotel is on a prime location easily accessible from all the major landmarks of city. The hotel may not look very big from outside, but once you step-in, you are bound to be surprised. You are very well received at the entrance and the reception and provided with welcome drink and hot towel, while check in formalities finish.
Room : comfortable, modern, clean, spacious. The views are not amazing but whatever, it's not as important.
Room Service: Prompt. The staff were very responsive to any requests
Food: Well, food has been something which my guests praised the most. From the presentation to quality to taste, everything was of very high standard. They pulled of anything ranging from traditional marathi cuisine to mongolian cuisine with perfection. Must haves would be their mongolian counter, Paneer Tikka masala, Ashoka special sweet and baked rasgulla. This is one of the best place to have great food in the city.
Breakfast: Complimentary breakfast is served poolside on 7th floor from where one can get scenic view of Nagpur. Our guests just loved having breakfast here in chilly mornings. The food was absolutely amazing- the quality, spread, freshness. One can get 6-8 Indian breakfast dishes, ranging from Nagpuri to South Indian. You get variety of fresh fruit and vegetable juices. There is live omelette and dosa counter as well. However, bakery items were just restricted to toast bread and muffin, which can be expanded.
Event management: Mangesh, Mangesh, Mangesh... He is the reason for our incredible experience. Mr. GM took a great personal interest at all steps from planning to execution. His inputs in finalising the food menu and other arrangements were very helpful.He was equally supported by a very efficient staff. There was no mismanagement at all. Every function was conducted very smoothly. Banquet was spacious and clean. You have to pay extra for the decoration, but it was total value for money. DJ could have been better though.
Amenities: Not many. You can use the swimming pool for relaxing. In room amenities and toiletries are standard for a hotel of this class.
Like every hotel, they have their short comings too.Hotel needs to employ more bell boys and get a luggage trolley. Lifts need to be fast and spacious and both the lifts should go upto 7th floor as it causes a lot of confusion. Clearance during food service can be a bit quick. I found lighting in the rooms including the suite inadequate. Wi-fi was not connecting.
I have no problem what so ever in recommending this hotel for organising an event or for a stay in the Orange City.
Stayed with my colleague from 1st Eve to.2nd Feb 2017
Once we entered around 4:15pm for check- in there was no power.The reception guys were not even shedding a smile and informed that power will come in 15 mins..While they took our details and I'd card told us to wait.. kept on repeating that power will come by 15 mins till 4:45pm.There was a marriage party that day and those people were scared of the power problem and we could hear some arguments
Finally around 4:50pm bell boy took our luggage and somehow lift was working and we were given adjacent rooms in 2nd floor.
Room was badly maintained though the toilets were neat and modern.power came around 5:15pm
Room tower bolt inside was not working and hot water was eractic..Same issues in my colleagues room also.
House keeping was terrible with poor response.my colleague could not open his room next day ( card was not working) and took a while and some shouting for the reception guys to respond.
Overall bad experience .. Complimentary BF served at 7th floor was good
Good property but needs good maintenance moreover the employees needs some professional training