by prateekdube on
This was my first time stay at Arif Castle.Heard of it a lot many times so thought of staying here this time around.First the of it's just an average hotel with small rooms of inappropriate architecture.Its definitely not a *** property.The food is average.We did not want the room on the ground floor but they denied of giving us a room on any other floor.We waited at the reception for approx half an hour and not even a single person from the reception thought of speaking to us regarding our problem and did not offer any welcome drink or water though we were seated right in front of them.The reception staff was very unprofessional and uncourteous.The room was small.The quilt was stained and the washbasin was also leaking.The electric kettle was not working and on informing the housekeeping staff it took them almost an hour to replace that.The location is also not good.The road is very steep and also troublesome if you want to drive to the hotel.Overall Average hotel with very unsatisfactory stay.
Awesome weekend get-together
by Kavitantl8 on
Gracious hospitality awaits at Arif Castle Nainital.It was a small get together and Mr.Praneet Joshi organised it well.The staff was very friendly and helpful and took care of all our needs.The ambience as well as food was very tasty and affordable as well.What all could we need for a great weekend.Looking forward to more such get togethers.Thank you Praneet and his team..
by jainsach2005 on
Travellers - I will keep it short and simple
Food - Best in class , difficult to find better than this
Courtesy of Management - Some minor hicups but the way they are treated by Management Personal like Mr Pranjeet Joshi , i would rate it as COMMENDABLE. Thanks to him .
Stay - All nice but could be better , in fact much better. Management should look into ensuring MINOR TEETHING issues are well taken care of .
All in all, I had been to other properties in Nanital but this property takes care of its customer very well.
LAST , YOU SHOULD KEEP SOME arrangement for Drivers, I felt surprised by no arrangement or if there is m, that is coming at a price .
Special thanks to Mr Praneet Joshi for organizing a special evening for us
by mohita s on
Arif is a great place. We had a good time. Special thanks to Mr Praneet Joshi F&B manager, who organized a special evening for us. Food was awesome, service was promt and ambience was amazing. The facade of the hotel is amazing and has a good parking facility.
Very good hotel with big rooms at good price during off season
by harpreet_singh89 on
It is one of my fav place to stay in nainital. Its affordable and very good value to money during off season. I always stay there. And service of pick up and drop to mall road is also good as you don't need to touch your car when here. A bit extra steep if you driving at your own. But they drivers available if required.