Grandeur and old world charm
by naveen749 on
Having visited Nainital 20 times, we look for different hotels to stay in so that the experience doesn't become repetitive...but again going to Nainital is a must, it's like an old family tradition :)
So this time we tried Balrampur House, recommended by my brother who had stayed there a few months earlier and was awed by the place... And he was so right...the imposing building has a colonial era charm which instantly makes one comfortable, and the staff treats you like royalty :)
The huge lawns apt for a stroll, a game of badminton or just sitting near the small pond and admiring the beautiful greenery all around. Food was sumptuous... sitting in the cosy dining room and enjoying the fresh delicacies while it rained outside, simply perfect :)
Pickup and drop to and from the mall road was smooth, the chauffeur was well educated and had full knowledge of the area. He advised us not to walk in the remote areas of ayarpatta as it was the season of leeches.
All in all, a wonderful stay... Would definitely like to revisit!
Royal & Relaxing experience
by mr_alok on
Coming from Singapore, I usually spend a few weeks in India during the month of Nov/Dec and try to cover few places. This time I visited Nainital with two families (4 adults and 4 children). Nainital was in our travel bucket list since quite some time and finally this time managed to tour the place. While searching for various options to stay, my preference was to avoid traditional hotels near Mall road, instead some resort kind of stay in a quiet place but easily approachable to all the attractions. History of Balrampur House amazed me and thats how I locked it.
As we were travelling from Delhi, early morning Delhi-Kathgodam Shatabdi was the best option. We avoided travelling by road due to kids. Breakfast was served in the train. From Kathgodam took a taxi to reach hotel (7 seater Ertiga, INR 1800). Though the distance is a shy of 40 kms, but as we stopped for tea/snacks, it took almost 2 hrs to reach there. Route from Kathgodam to Nainital is amazing! The entire stretch is scenic. As the road condition is excellent, it made the journey enjoyable
Property and facilities
The moment we reached Balrampur House, the astonishing property amazed us. Surrounded by mountains, the property lies on amazingly flat piece of land. The outdoor space is very well maintained, with a separate car parking space.
Though the reception is a bit small, but dont forget it is a heritage property turned into hotel. The royal touch is still maintained. The wooden carpeted staircase took us to the 1st floor where we booked 3 Regal Suites. One of the suite was on the ground floor, however, to keep everyone together, we changed to another room on the 1st floor.
The rooms are huge, high ceiling, big chandeliers, wooden flooring, solid wooden bed, and heritage styled furniture. Even the kundis on the door have a rustic touch. Our room had a changing room as well, with royal dressing table, standing mirror, and high chair. Awesome experience! Iron (no steam) and ironing table is provided. There was a separate corner with sofa and center table.
The toilets are big with standard facilities. Bucket/mug in the toilet was a turn-off for me. There was no bathtub (except in one room). Basic toiletries are supplied hand soap, shower gel, shampoo etc. Only upon request next day morning, dental kit was provided. However, I feel this should be a standard offering. In one of the rooms, getting uninterrupted hot water was an issue. Not sure what was the problem, but we were told to wait for 30 mins for hot water in the morning. Towels were not so cleaned and were promptly changed.
Due to winter, standard blower was provided, which we felt wasnt enough for such a big room. Upon request, a separate heater was installed, which indeed provided the comfort. Two small gel heating pads were also provided which we found really helpful. Mattress, sheets and pillows are of good quality.
All room opens to the common balcony. Enough furniture are provided for a lazy morning tea under the rising sun. There is no swimming pool. Gym is there, but did not use it.
Complimentary WiFi (free) was supposed to be available, but was told due to some issues with local telco, it wasnt accessible during out 2 nights of stay. Hope it was an one-off issue. Free shuttle service to Mall Road is provided, but we did not use it, as we had hired vehicle for 3 days.
The food is something which was the best part of our stay. Everyone enjoyed it. The breakfast area is on the ground floor, however, you can also have the breakfast in the open garden area, under the sun, which we did. Standard mix of Indian and International cuisines. Separate egg station is there, no boiled eggs but you can order and they will make. Personal touch to the breakfast is what we liked most. A day before you can request your options and they will prepare it. First day we requested for Poori Sabji, Noodles for kids and Jalebi. Second day we requested for Chhole Bhature. We had dinner as well there, for both days. Butter Chicken, Rogan Josh (lamb), Paneer, Aloo Gobhi, Gulab Jamun, Daal everything was superb! We also requested for Pahari Murg and other vegetarian dishes for next day, which they made for us with perfect taste! Kudos to the chef!
A special high tea for us (with pakora) on the 2nd day was a nice gesture!
Staff & Service
The staff were very approachable and helpful. Service is prompt. We requested for morning tea in the room, which was served hot. I booked the hotel directly. Thanks to Mr Amit Chauhan (Delhi Booking office), who answered all my queries promptly & provided the best rate and Mr Mohan (at the hotel), who ensured our stay is comfortable.
Though we had a great relaxing stay at the hotel, however, I feel there are some rooms for further improvement - provide white, spotless clean towels, fix the water heater issues, modernise the bathrooms (at least remove the bucket/mug), add dental kits, renovate room wooden floorings as they are in a bit worn out condition.