Location of the hotel was good but, broader view of the hotel should be incorporated in the profile.
Sat, 28 Jul – Sun, 29 Jul (1 Night) | 1 Room | 1 Guest
Location of the hotel was good but, broader view of the hotel should be incorporated in the profile.
It was an fantastic experience. They served veg food it was very delicious specially the parathas. Staff and service was quick and prompt. Room was large and well equipped. They had a bonfire at night which was a great fun. Its highly recommendable to others.
We have stayed here for 2 nights in deluxe room with package and our stay was disappointing. Service was pathetic, staff members were careless n they don't know how to behave with the guests. Food in the restaurant was pathetic/tasteless. Its not worth staying. I certainly do not recommend this hotel for others.
Our room was very small and unclean. The hot water facility was limited. The ambiance was bad. The food was average. The staff service was often delayed. I will never go back to this hotel again.
It was a wonderful experience with this hotel. Room was clean and well maintained with beautiful view. The houskeeping was very good also the breakfast was amazing.
Room was bit small but it was manageable with good views. The hospitality of the staff is really good. The manager of the hotel had helped us in everything. Food was average in taste. The hotel is located very close to the bus stand.
There was no problem throughout the stay. The room was desirable and service was prompt. The staff was polite and serve their best. The food quality was also fantastic and there were a lot of varieties. The location was also convenient.
Himalaya Hotel was located at an excellent location with great view of the Naini Lake from the lake facing rooms. The best part of the Hotel is having a Mini golf range to try your hand out at the putter with tastefully decorated and managed by the owner. Hotel room was very small. Carpet was drenched with rain water and was fouling. We were kept guessing about the menu and timing of the food to be served in the package deal. On first day we have to wait upto 11.00 am for breakfast. Food quality was average. Diner was more or like "Langar" which was to be served in package. But as we had already paid; there was no choice about the options for alternates. No welcome drinks no indoors games. Hotel staff was cooperative and courteous. Advantages: Location,Mini Golf and Service. Limitations: Small and old rooms and furniture, Food quality was very bad. Not worth for money paid in the package deal.
The stay was horrible and the management was pathetic. The people were not helpful and service was miserable. The room quality and service was disgusting. The location was worst as it was 40km away from proper Nainital.
My room was lake facing. And we find it very comfortable. In hotel water facility was available only for the limited time. Service was not as per the expectation. Every time we have to call staff people to serve. And it also recommendable.
We stayed in deluxe room, it was clean with all the necessities. The staff especially were nice, they were very cooperative. Even the food was amazing in taste. It is worth the money.
The property was not maintained and not in a decent condition. The cleanliness was not up to the mark and there was seems to be a shortage of staff. The room was shabby and food was also below standard. It was not a recommendable place for families.
The stay was not so great as the facilities and services were not so impressive. The food was also ordinary. The location and surrounding was excellent but I was not happy with the hotel as it as not so special in terms of the quality.
It was a horrible experience with this hotel. Our room was in a poor state, it was not cleaned properly. Only the view was beautiful. The room service was poor. Even the food was pathetic in taste. We won't recommend this property to anyone.
The room provided to us was on the ground floor so their was lot of disturbance but it was neat and clean. The interior was very old style. The service provided by the staff was average. Even the food was average in taste. Overall an average property.
The was no heater in the room it was a difficult stay The beds were in a very bad condition.
Was not satisfied with room.
the overall stay was good and pleasant with excellent surroundings and lake view was a treat to watch from the room. the main problem one can face specifically middle age people was high hill side location of the hotel and front desk people need to be more courteous and clear about their rates etc, else an excellent stay.
Room service was very slow, had to remind thrice on most occasions.
The hotel is a nice place to stay. The only change they need to do is they should have fans since it is hot during night. Service was excellent. Hotel is located in a very good place and is adjacent to the mall. Loved the breakfast at the hotel. Would surely recommend people to visit this place.
Room view was good Room was neat , but the door knob was coming off, though we stayed in the deluxe room. They never mended the door knob completely despite our intimation. Hospitality is good/fair, but house cleaners and other boys are too kin on taking tip for doing nothing or least. Location wise I would say, this hotel has got the best location, as the bus stand is near, and so is the view. Parking is small. Food is average and not cheap, eating at sher-e-punjab is more economical and they serve better food.
The hotel offers a good view of the lake and the nearby monutains and is located conveniently, near the Bus stand. The food menu was simple and food was good. Honestly ,The good part ends here . The Deluxe Lake facing room we were offered was small & cluttered. The bed sheets, blannkets were stinky and needed to be changed. Toilets .. not to mention. On persisent request our room was changed to a heritage room the next day and was decent. I thik the hotel looks overpriced to me for the services it has to offer.
I had booked for a deluxe lake facing room. Well I did get a Lake facing room with an amazing view but the room fell short of expectations that were created while booking. Room was clean and simple but nothing major about it. Room service was prompt but the quality of food did not meet the mark and was too overpriced. There was hardly any interaction with the front office staff but the housekeeping and Room service staff were helpful.
Hotel is located in good area. The rooms are very good and big but I am not happy with the services at all as the staff is not well trained and all other things are good but they have to improve in there services options.
hotel is good, but they can still improve many things like their services, food quality, clinliness and etc to make an excellent hotel.
1. Hotel location is good near to the lake but lake view is avilable only from few rooms. 2. Approach road to the hotel is horrible. One cannot walk to the hotel and even approaching in vehicle is difficult due to steep road and sharp turns 3. Servies were good 4. Food was good but pricing of food does match the quantity served 5. The manager at the reception desk got offended since I was scrutinizing my food bill before making final payment 6. Rooms were comfortable
we had a good time
Overall a pleasant experience. Booked lake facing deluxe room and it was worth every single penny since view from the room was outstanding. Staff could have been more friendly. Doesn't mean they were rude or anything but they were quite robot-like, if you know what I mean.
Overall the hotel was good. However, the approach road of the hotel is very stiff and driver assistance should be made available to take the car and provide proper parking areas. Secondly,the rooms were booked as Heritage Double Room but we were provided Standard Deluxe Room..unable to understand whether they are same or we have no choice as payment already done in advance.
(based on 439 reviews)
nice hotel in a great location. only one drawback that you have to use steep road to reach in hotel it is but not a big problem. I stayed there for 2 nights there and I can say its a very good hotel in nanital. I was my family vacation with 3 year old son. We reached at 8 am and check in time was 10 but thats great of them that provide us our room after just reached at 8Am. beautiful room which is lake view room of hotel.. view was excellent and food is also very tasty but i feel cost of tea is expensive which 45/- per tea and food also lil expensive but tasty and hygenic so not a problem to pay. I was gr8 stay over there and i m satisfied .
We reached there on 18th of afternoon...around 3 pm. We had already informed of reaching but still the room was untidy. We have already booked a heritage family suite n it was totally HERITAGE.... I start from the room door.... There was no proper latch...one present one broken.... Sofa linen was all stained n untidy... Dustbin was full of filth of the previous guest i think.... Floor was very sticky on walking bare foot... Bed lilens were also not changed...n they were pulled n tucked well enough to look clean... Very smart people.... Bathroom not so smelly but the buckets were dirty with white n green stains all around.. I had to ask twice for the shampoo n soap.... We were 2 kids n 2 adults....n we were given only 1 soap... Come on mr manager.. grow up... There was a broken handle mug for our luxury in the bathroom... Paint marks all around the place....even on the phone n switch board... REAL DIRTY HOTEL.... The room is just next to the hill climb main road which was completely not mentioned anywhere...so hearing all night horn of the neighbourhood people passing by is so very COMPLIMENTARY... REALL PATHETIC ...u cant take a GOODNIGHT sleep yaar... Oh GOD ....i was so very pissed.... We r here to take rest or get kicked.... There is no tea maker in the room as well... The breakfast offered to us was complimentary..... They have put a variety to it but the service was so poor n slow that it would take hours to eat your 1 egg...1 butter toast...n 2poori with sabzi... I think they lack in STAFF... A LOT...... 2nd LAST worst part is the vertical hill climb to the hotel premise... U have to be very skilled to get your car up there... A little miss n you will be off down frm the edge of the cliff.... These people dont offer drivers too to take your vehicle up to the hotel premise... I had to catch a local driver to get my car up to the hotel.... These things r not at all mentioned in the hotel itinary or in amenities mentioned... The only best thing of the hotel is.... The view of lake...n mountain... A mini golf of there own... N a cute small area of children room with a football table n carrom board.. I wont recommend this hotel at all for people coming here to find peace n calmness n also to people who come driving there own luxury big cars....as it wont climb untill u have good driving skills.... .. I will advise to Mr. Manager incharge that if you r charging well to the customers n that too well in advance...plz you should take care of them too... Marks.. 2.5/10 NOT RECOMMENDED
Good hotel and staff. Awesome view and location. Next time we stay in Hotel Himalaya. I had visited HP but Nainital is best amongs all. Zoo, Cave garden and Mall Road. Pot and stone' s pizza is best. Kathi Roll and chandni chowk's tea best part of my visit.
This is good mid range hotel to stay in Nainital near to bus stand. Lake facing room are very good. You can see entire naini lake from this hotel. Room are big in size. Bufet breakfast is very limited. This hotel is not good for senior citizen or having heart problem or walking issue beacause you have to walk some steps to reach hotel.
Mine was room no. 108. In the bright day time also, you have to use bulbs. Bathroom fitting was almost nil. Bathroom mat was not changed since 1 year or so. Refer pic attached. Almirah was full of dust. Table fan faulty and was replaced. Breakfast taste was good but service was pethatic. I.e. when paratha is there, subji unavailable. When both are available tea is unavailable. When all are available glasses, spoon unavailable. Means overall it's was messy and I felt I am in some langar eating free meals. Overall the room cleanliness is poor. Heritage doesn't means dusty and poorly maintained room. I complaint all this to manager but of no use. It's not worth to shell huge money to book ordinary hotel.