The hotel was very pathetic and needs to be taken care. Staff were rude and unprofessional.
Tue, 02 Jul – Wed, 03 Jul (1 Night) | 1 Room | 1 Guest
The hotel was very pathetic and needs to be taken care. Staff were rude and unprofessional.
The hotel is in a very bad condition, and they haven't gotten the permission to renovate so it is impossible for them to improve in the near future. The hotel looks good from the outside, but as soon as you start going towards the rooms, your spirits start to fall. There is evidence of disrepair everywhere. They cannot renovate, but at least they can maintain the cleanliness and condition of the room!!! The door-knob was broken, and they hadn't replaced that. The mattress was old and springy. The towels were yellowish in color, and my wife refused to use them. The bathroom door couldn't be closed, and there were cracks in the door. The window of the bathroom was open - we had to use cardboard and close it up. There are no fans in any rooms - no AC is understandable, but no fans??? The food was nothing great, and service was terrible. We were there 2 days, and couldn't get hot water properly!!! All-in-all we actually left a day earlier than our scheduled check-out time.
Good Hotel.Great service but need to improve on quality of room.
Hotel New Bharat, is approximately 1km away from mall road and situated on upper mall. Steep height makes it impossible for anyone to cover the distance without any pick and drop facility. Housekeeping was bad, quality of the food was even worse than we had imagined. For service they only have one waiter providing services to entire hotel. On most occassions, we had to remind housekeeping several times for tiny items such as toiletries.
The room was ok-type. If you don't have other options, stay in this hotel.
The rooms are dark, damp and smelly. The furnishings are bad. Room service is slow and non-responsive at times. Food is pathetic. Overall I had a v bad experience, I would never ever suggest anyone to stay here. This was my first booking through travelguru and I wonder whether I made the right choice by going through them.
VERY POOR ROOMS -CONGESTEDIT SHOULD HAVE BEEN CHECKED BY
Manager tried to change the room to his convenience to earn more money. Otherwise the service to customers was good. Over all behaviour of the staff was good.
My experience in this hotel was Ok. The staff behavior is very good and helpful. But the food offered was no that good. Hence I shall think before recommending this hotel to anyone.
Room was not even worth 1500 and i was charged 3600 for that room, sometimes bedsheets were not avaialbe and i have to call for each services. very up from teh mall road and extremely difficult if one has to travel by foot to climb and the service of van is only one aavailable and most of time it is not available as one van cannto serve all customers, cleaneless was not good and blankets were not good and washed properly or drycleaned the staff expeciallymanager himanshu was not good in behaviour and charged ridicolous amount and i even refered my freiend due to bus cancellation to my room but he was charged 2000 for 14 hours and for room wortj of 1200 no consideration and room were highly chargable as compared to services athey should offer and were not good
The room quality was not desirable especially the toilet. I booked the three rooms in the hotel but the conditions of toilets in both room was not acceptable at all. Location was another problem as it was around a kilometer away from the main road and the way to get there was pathetic. Otherwise service was prompt and food was tasteful mainly the morning breakfast.
It was a horrible experience with this property. The cleanliness was missing out in the room. Even their was no hot water available in the room. The service was very poor of the staffs they used to take long time. The food was pathetic in taste. Not worth the money.
The main disadvantage was that one can reach the hotel only after climbing a steep hillside of around 200 mtrs. This is trouble if you don't have an attached vehicle as taxis don't wish to come for such short distances. The room space was okay. But, the approach and staircase were dirty and narrow. Dining hall was missing. Tables on the verandas had left overs for days together. Weren't cleaned till time of departure. Hot water was there from 7.00a.m. to 10.00 a.m. only.
Exciting place to stay specially for honeymooners. We were very pleased with the quality of service provided and will suggest the same place for staying to all those who ask us for reference.
, I don't know how long your company will survive, all the money of mine is totally waste. Request you to don't give preference to money there is a thing known as Goodwill, Credibility, you should comply with that if you want to remain or want to increase the business by cheating i don't think you will be able to do so. Customer feels cheated after making the 100% down payment, there is no option available to them once he reaches there.
I am terribly feeling bad that I have chosen The Hotel New Bharat, Nainital. My trip with my family to Nainital, the final holiday for 2008 had terribly spoilled & we had very bad experience.
Hospitality is really good here. Care taker Mr.Kailash is a gentle man. Location is uphill and excellent views from balconies. Pick ups and down hill to-n-fro is taken care by hotel. We enjoyed our 2 day stay there.
Access & Location : The hotel is reasonably located and is not to far from the mall but is at a height and 45+ age group should avoid it. ROOM :Room s are shabby and need cleaning. Toilets were dirty and door of toilet were not having proper locking device. Service : Surprisingly the service was good and courteous. Meals were average. I would not recommend it to my friends and relatives.
It was a great experience. I'll recommend this to all my friends and relatives. My experience was overwhelming and i throughly enjoyed my trip.
The Hotel New Bharat is located on Zoo Road and is not convinient to raech on foot. The Room was Good but the Quality of food was average. The Service was good.
Hotel New Bharat is undoubtedly a nice property, situated at the upper mall, approx 500 steps away up the beautiful mall road of Nanital. Rooms, service, cleanliness is good but they need to work on their menu & dining options. Overall a perfect, calm & relaxing experience. I recommend this hotel for its cleanliness, service, and affordability.
The hotel is not good, Staff are not well behaved or well dressed, in and around there are good ,market place also beautiful scenarios are there But because of bad service I can not recommend the hotel to anybody.
As I arrived at hotel got the room in 5 min after formalities.i got room on first floor.intercom of my room was not working,and there was no alternative bell. cable connection of my room was disturbed. bed of my room was broken from one side. next day i complaint at reception, They shifted to me in better room.
It is very difficult to locate the hotel. The Front Desk staffs of this hotel is terribly bad. They dont behave properly with the customers and speaks very rudely. The Balcony of the rooms are very dirty, the blankets and beds are not cleaned.The bath room was not equiped with minimum aminities, I dont find it worth visiting this hotel again.
The hotel room no.305 condition is not so good what we expected , further service is also poor . We think those who booked through travel guru are not offered good room as those who have come and taken themselves.
I wasted my holidays by staying in this hotel. Have lots to say..but no time...Will never book hotel.
Overall an average stay.
Hotel has a view of the valley on one side and the Naini lake on the other. I stayed in a premium room, which included amenities like bathroom with 24 hour hot water supply, telephone & intercom, television and car parking facility. It was a very good budget property.udget property. Karthik
A little bit hard voices from the street.
Not much can be expected from this hotel. The price is a fine deal though.
Worst hotel seen in my life, made a big mistake by booking this hotel, parking problem, no courtesy of hotel staff, manager is arrogant, very far from the mall and bus stop. People who check in this hotel check out early as they find this hotel pathetic.
It is a good place to go. Neat, well decorated, large rooms. You get a great view of the Lake.
Hotel location was not good. Room was also not very nice. Service was average.
Affordable and well budgeted hotel.
No dinning option in the hotel.
We got what we were looking for, a quiet room, on the top floor with excellent view & good service. Great pricing for a luxurious stay. Rooms are well ventilated and huge with a high roof. There were large common lobbies to relax and watch the beautiful Naini Lake. All in all a comfortable relaxing holiday.aini Lake. All in all a comfortable relaxing holiday. G V Walimbe
This was a leisure trip with my family where I took a taxi from Delhi till the hotel, the hotel is very good. It had comfortable beds clean rooms, hot water round the clock, good but a slow room service. The rooms have a good ambience.
The holidays of my family was spoilt by this hotel
I had paratha's and curd in breakfast which was not good in taste. Room was not cleaned properly and the interiors were of old style. Staffs were very lazy in their service. The location was not good near the hotel.
Hotel New Bharat has been an excellent experience in Nainital for me and my wife. The hotel is well within budget for people and has very good facilities in terms of clean rooms, bathrooms and balconies. The major strength of this hotel is its staff who are so helpful that you will always feel at home. They are always available when you call them and also are very pro-active to monitor your well being in the hotel and ask you about your needs and wants. Excellent hotel to spend your holiday.
Hotel quit good in a affordable prices. The room quality is good, side views are average. The good thing there pickup facility form the mall to upside of hotel.
I found it is very comfortable. The service is good and also the food served is of good quality. The staff is always at your service. A great hotel to stay in.
The room was clean and everything was placed in proper order. Staff had helped us out in everything. The location was perfect near the hotel. Only food part needs to improve.
Our room was not so great in looking, the interiors were not appealing. The service provided by the staff was average. Even the food was decent in taste. Altogether this is an average property.
Excellent room. We get the value for the money. Hotel staff is quite cooperative. Food is excellent, though the choice is limited. Location is very convenient.
Room was dirty not cleaned properly. Service was very slow of the staffs. The food was bad in taste in the restaurant. I won't recommend this hotel to anyone.
The service was quick and prompt. Room was good with clean bed sheet. The food was not so good in taste it needs to improve a lot. Else everything was perfect in the hotel.
Great place to spend summer vacation. The climate was superb and surrounding was awesome. Hotel was clean and well maintained. Staff was professionals and service was prompt.
This is not a worthy property. We had booked two rooms, both of them were small. In one of the two rooms there was no hot water available. There were no mirrors in the bathroom which made it difficult to shave. Also the housekeeping were not professional, constant reminders were required. Even the car parking area was too small. I will not stay here again.
Room was clean and spacious with beautiful interiors. Staff were courteous and polite in their service. Location was good near the hotel. The food was delicious.
Our room was not so great in looking, the interiors were not appealing.The service provided by the staff was average. But the food was pathetic in taste. Altogether this is an average property.
It is a good hotel. My room was well maintained. Also the management staff here were attentive. The food quality was acceptable as well. This is an average property.
Room was excellent with beautiful view of lake. The hospitality of the staff was very good. Food was superb in taste. The location was beautiful near the hotel.
The only inconvenience that we couldn't get the desired room. The room they gave me was not with a good view and location was also that great. Apart from that the service and dining facility was admirable. The hotel was not well located but certainly provides a very decent package.
Our stay was fine here. Room was good, well maintained with all the facilities. Staffs are caring with smile on their faces. The breakfast was fantastic in taste.
The room was wonderful in looking with all the basic amenities. The people are very nice and always ready to help us anytime. We had twice our meal in the restaurant it was superb in taste. Overall a great experience.
Hotel is located at prime location. But quality wise it is average. There is no dining option but one has to eat food at room.
We stayed in deluxe room the cleanliness was missing. Even the size of the room was very small. The staff member were very slow in their service. We won't recommend this hotel to anyone.
We had a good time in this hotel. The room I stayed was spacious and clean. Even the service provided by the staff was wonderful. But only the food was average in taste. It is value for money.
We stayed at Hotel New Bhart, Nainital. But experience in the hotel is very bad as they were provided basic hospitality & things like bathroom accessories were missing, not cleaning the room etc. And uncooperative staff.
This hotel is perfect for the families who came to spent their holidays. I like this hotel very much because it is well and good furnished, neat and clean, the staff members are corporative. The big important thing in this hotel is you can get their convenience for travelling nearby place. I like the most sweetest person in reception department He speaks very polite n well manner. I like this hotel very much n when i came again in Nanital i stay there....Thanking you...
We all had a pleasant stay at hotel New Bharat.
I was satisfied with the experience but not so happy with the arrangements. The staff was not responsive and room was also not so spacious and well facilitated. Still it was quite reasonable property so I manage somehow.
A very very bad location and a very very bad hotel to stay since it has worst rooms. Very bad food. not to be recommended to anybody. Nobody should go. It is the worst hotel ever been in my life.
The location was excellent as it was surrounded by nature. The room arrangement and service was up to the mark but food was tasteless. The staff was helpful and the pick up and drop facility that they provided really made my stay a comfortable one.
I was there for a two day. Everything was just perfect. Staff and service was nice. Room was spacious and well maintained.
Our stay here was basic. The room provided to us was fine. Also the food served was acceptable. The room service though was not quite up to the mark, they didn't respond in time. Altogether an average experience.
The hotel is located very far from the main city. Our room was well furnished with modern necessities. The service was prompt, they didn't gave us chance to complain. Even breakfast provided to us was superb in taste. Good value for money.
The drawback of this hotel, is that it is located on the top of the mall road. We stayed in the Dual Standard Room, which was neat and clean with all the facilities. The staff members were efficient and polite in their work. But the food provided to us was average in taste. It was an average stay in this hotel.
I didn't like that hotel. There was no proper arrangement with regard to the room facility, service or food arrangement. I was totally disappointed with my experience and I will never come back here again.
We had a fabulous time in this hotel. The room we stayed was spacious and clean.The service provided by the staff was wonderful. Even breakfast was superb in taste. We are satisfied.
We are unhappy with this hotel stay. The room quality was bad & it was unclean. Even the breakfast provided was not good & the service very poor.
Location was wonderful. Our room was clean and neat with all the facilities. The staff members were well behaved, even the food served was decent. It is worth the money.
Not a great property but decent one. The food was good.
This is a decent property. Our room was basic, also the room service & the food served were acceptable. We think our stay here could have been better, altogether this is an average property.
Location was wonderful. Our room was very well maintained & was comfortable as well with all the necessities. The room service was active as well. Also the food served was of high quality. We are satisfied.
Location was wonderful. We can see the beautiful lake view from the room. Our room was not so great in looking, the interiors were not appealing. But the service provided by the staff was quick and prompt even the food was amazing in taste. We would recommend this hotel to others.
It was a horrible experience with this hotel. Our room was dirty, it was not cleaned properly. The service provided by the staff was very slow. We had food in the restaurant, it was tasteless. We won't stay in this hotel again.
(based on 195 reviews)
I planned to stay in this hotel four nights but because of there service and worst rooms just stayed only one day. Terrible experience couldnt suggest anyone to go there. Rooms not worth of Rs 500. Thank god finally checked out from this hotel..
It was my group tour for this hotel and it was a budget group, but i got great services from this hotel and my whole group enjoyed it. Mr Ravindra Singh Ji is very helpful person. Staff is nice and nice locations. Its good budget hotel to stay in Nainital. I would definitely recommend it if you are looking for an budget and good stay.
The room is not kept upto the mark. Room freshener is not used to keep it in good condition. It was having bad smell. Luckily I had perfume with me Other wise it is good. Need more efforts to keep the expected minimum standard
Room was nice.. service is good ..staff members was also good... toilet was not good .. overall the service was better .. Place is not far from the market ..mall road is good place for shopping .... Nainital is good place to visit with family or dear ones...
I booked via OYO but pictures were not matching with actual. Poor condition of toilets, unhygienic property, seepage in rooms. I had to deny checkin and book another hotel and waisted my 2-3 hrs. OYO said you can only book next hotel from OYO property which also didn't turned out to be good. Bad service from OYO side. Please avoid and do not waise time and money.