Rooms are decent and big enough for 3 people. They charge extra for extra bed (that is okay, I guess). The room service is slow but bearable. The good thing about them is that they provide cab service uphill and downhill as the hotel is located on a steep slope. They also have their own parking and am happy that they took good care of our driver too. Their is a balcony at the end of the first floor which gave a very nice view and sitting area. We took luxury rooms (without balcony) and the lake view from them was nice.
The reception staff has to be more polite. My first impression of them was very bad. I asked him which rooms we check in and the person very rudely told me to wait because the rooms aren't ready. The tone and the attitude wasn't welcoming at all. That's the only downside I found but I don't see them improving on it.
Another thing to consider is the steep slope on which the hotel is located. It was very difficult to get our vehicle till there and once you park your car in the hotel parking, it'd again be a pain to take it out to roam in the town. Better use their cabs for the local travelling.
All in all, my stay was decent here and though there could be better options in the same price, this hotel can always be considered in the list of good ones.
I went with my family in june 5
The location of hotel is plus point, Lake can be clearly viewed from the hotel.
But the staff is horrible, unkind and unpolite
and specially the food was disgusting
I had order some mix veg
It was so terrible could not eat more then a spoonful
highly recommend that you do not go to this hotel
We stayed there for 3 nights. Its nice hotel with good amenities and services. Staffs were good and cooperative. The location of hotel is plus point, Lake can be clearly viewed from the hotel.
Premium room have panoramic view of naini lake that's amazing one & have its own balcony but luxury rooms are more spacious. Food was bit over-priced but it was ok. They also offers complementary pick and drop to mall road. so overall it was a very pleasant stay :)
Booked 2 rooms from goibibo.com, got a good deal. Room Service is good.Food is good as well. Lake view from the room. Ours was a premium room which had a balcony as well. Ample parking space. Nice beds. Excellent bathroom. There is a well maintained small park as well. Hotel is about 300m above mall road, but hotel provides a cab service to drop you down to mall road & pik up service from the mall road. Best part about the hotel is the view from the balcony. Staff is well behaved as well. Especially the room service guys.
The staff were so attentive and friendly. From the moment we were met at the airport to the time we left, we felt so well looked after. The amenities are fantastic and it was the perfect place to stay to end out holiday!
Colonial atmosphere. Very attentive house keeper. The curry served in Daniels Tavern were delicious. As was the breakfast.