Hotel is well located, had good parking and convenient for both lake and mall road. The outside and entrance do give a royal look. But good things just end here. Room was spacious, with attached toilet, a small dress and a TV room. However, the furniture looks ages old, never painted or polished. It was dark and dingy even in daylight with no ventilation (door being the only connect to sunlight and air). Beds and linen appeared old, untidy and unsightly. It is difficult to imagine why it was called deluxe suite. Toilet seat was low, broken and dirty. Toilet cum bath was stinking like hell. Water pressure was always low and filling bucket took ages. No maintenance services at night. We had to use a wet and unclean bathroom overnight since no sweeper/attendant is available at night. Soap, water and towels were supplied only after demand. One or two room attendants appeared helpful and courteous.