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Nainital

Sun, 26 Mar – Mon, 27 Mar (1 Night)  |  1 Room  |  1 Guest

The Pavilion

Near High Court, Mallital, Nainital , 411005  |  Show on map

Rs.2,800

REVIEWS

  • TRAVELGURU REVIEWS
  • VIEW HOTEL REVIEWS
  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.4 Average  

      (based on 20 reviews)


      85% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.2
    • Service Quality 3.7
    • Dining Quality 3.4
    • Cleanliness 3.2

Piyush from Nainital, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

It was really a horrible experience for me. I had booked 2 nights stay in Hotel Pavillion in Nainital. The last day when I was about to leave I got a phone call from an executive from Travelguru that for first night I've to stay in Hotel Himalaya which is of the same category. When I reached to Hotel Himalya I was shocked to see the rooms & the service. It was a very low grade hotel with very poor quality of room. I was told by the hotel staff itself that the room rent was only Rs 1200 where as I paid more than the twice of it. This kind of service was never expected from Travelguru and this was also not compensated by any mean.

ARVIND from Nainital, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

We had seen the hotel details on the net and made our bookings immidiately on 30th march for 19th may.. howver on our check in things were different, we had booked heritage suites, but were given balcony rooms on the first floor, we called up travel guru and spoke to shailesh as the hotel said that the suites were already full and trvel guru had made payment to them only 3 days before by then the suites were already booked..even shailesh sided with the hotel initially but when i took them ti task by re checking with their tariff card the type of rooms.. shailesh offerd to refund the difference.. but we were on vacation we wanted our heritage suites as were a full family with kids.. the hotel manager finally gave in and offered the heritage suites which were infact empty..we had a bad experience and felt cheated by hotel and travel guru.. anybody else who is not so perticular will easily be taken for a ride.. it has left a bad taste never expected this from travel guru..

harikrishan from Nainital, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 3/5

the quality of the room furniture,tiles and bathroom was very poor. bed tea was available only after 7.00am. and hot water after 6.30 am and only for 2 hours. towels in the bathroom was not clean.food choice was very limited specially in breakfast. in nut sell i am not satisfied with the hotel.

vikas from Nainital, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 4/5 Cleanliness: 2/5

Housekeeping was horrible. Unclean balcony with black dust sticking to our feet, no foot mats, given only on demand. Rooms not properly cleaned and only one towel for a double bedroom, additional one given only on demand.

Mr. Hemant from Nainital, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

not a satisfactory choice

Mr Manish from Nainital, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 4/5

I am very happy with my stay in this property. The hospitality & all the facilities provided were just fantastic. My room was decent, also the food quality was wonderful. I will strongly recommend this property.

Jaydeep from Nainital, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 3/5

Accessibility : This hotel is easily accessible as it is located just next to the Nainital Court. So this hotel cannot be missed. It is on the same road that reached you to the famous Naini Lake. Location : Located just next to the Nainital Court. Location is not very exotic and makes you feel a part of the city itself. So in case you would want to stay in a place that is away from the city, this hotel is NOT recommended. Accommodation : The room that I was lodged in was not at all good. I and my family were extremely disappointed. Especially so coz earlier in our tour we stayed in a place which had ample outdoor space and good ambiance indoors. This hotel scores very low on the accommodation. The carpets are mucky. Seems as if they have not been cleaned for years. No jokes. There was a nail protruding out from the floor which even hurt me. I had to finally pull it out. There aren't enough tables / side tables. Those which are there are sad enough. The cupboard is insufficient. Seemed like a cupboard forced into the wall !!! Staff : The staff is good. However be precise and clear in your communication with them. That could save a lot of discussion later on. Food : The food is fine. Nothing to comment about much. Room Service : Excellent. The person Puran Singh who was providing service is extremely good and punctual. I was very happy with the room service. The others are also good. This is definitely one plus point about the hotel. Final Opinion : I will not recommend this hotel for people traveling with their families. Also if you intend to stay in Nainital for more than 2 days this please do not consider this hotel.

Nilanjan from Nainital, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

average hotel.

Vinay from Nainital, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 3/5

Reaching Hotel: We drove to Nainital in Toyota Innova from Delhi. The total distance was around 320 KM. Though one can take a train till Kathgotham (which is 35 km away from Naintal) , we took Innova as I ad my 3 months old daughter traveling with us. I went with my entire family (5 adults) so having a personal vehicle is cost effective and convenient. The hotel is easily accessible by road in Nainital and is just near the Court. Hotel Pavillion is conveniently located within 1 km range from the Naini Lake. You can walk down from hotel in about 15 minutes to the lake and Main mall road. Rooms: The hotel is nice and of good size with around 35 rooms. Because of peak time I could manager standard rooms only and they were average. But Hotel has garden facing and Family suites also which looked better. Hotel has a good enough lawn space considering hilly region and has a small kids play area in it. Parking: Hotel has a parking space for about 12-15 vehicles and we had no issues in that. Hotel Staff: One thing that I liked a lot about this hotel was the helpful nature of its staff. They were polite and addressed to any issue or request promptly. Some was always available at reception for any kind of help. Folks of the staff were honest and humble. Dining: Hotel has a good menu with most dishes available (Indian, Chinese etc). But I would want the dining area to be more clean. Couple of times I found table clothes not that clean. Also the door to kitchen was pulley based and every-time a waiter opened it made lot of noise. Food was nice but costly. It was relatively cheaper to eat at Mall road. For example the food cost was high in hotel then the Moti Mahal restaurant on Mall road. Overall: A good hotel to go with family (and there were many families in this hotel) and on a whole I will give a rating of 3-3.5 to this hotel.

Nitesh from Nainital, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 3/5

1. Room service was slow. It took hours for anyone to deliver what we ordered. 2. Hot water was available only in the mornings - say between 7 AM and 1 PM whereas one needs to bathe in hot water during other times. Consistent hot water supply is critical during rainy/winter seasons. 3. Food was relatively expensive compared to other options. 4. Rooms didn't have fans. Even though Nainital is relatively cold, but during hot climates (as it were in our case) it was impossible to take a nap in the afternoon. 5. Parking facilities were reasonably good but there was no one monitoring the parking lot. Anyone would park ahead of our car and block our exit. We had this problem and had to wait for an hour until someone moved his car. 6. Our reception was fairly good but front desk is not as hospitable as we expected it to be. Very indifferent. 7. Location is alright but not the best. Some of the hotels on the mall road are very good and relatively inexpensive. 8. Overall, it was not a satisfactory experience. I would not recommend staying at this hotel.

Ashutosh from Nainital, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 5/5

The hotel is located at a very convenient location near high court. The rooms are very cosy and comfortable. I stayed in one of the garden facing rooms. The food was good and the staff was very co-operative. Overall a good experince...I recommend the stay here.

Saransh from Nainital, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

The hotel is perfect for a couple looking for a weekend retreat in Nainital. It is located at a walking distance from the lake and still is away from the busy market place. The rooms are very clean and well furnished. The bathroom was good but hot water is available only from 7 am to 11 am. I ordered room service and the food quality was good. I would definitely recommend this hotel to any traveller who wants to stay in Nainital.

ARUN KUMAR from Nainital, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 2/5

Location of Hotel is good (1/2 Km from Mall road - Near stadium end ) and parking space is available but it is an old building. Rooms are althogh spacious not furnished well ( interior looks like your grand parents house rather than a modern hotel ). Students / batchelors can stay here but not recoomended for family stay as your wife / children will not like inerior.

Puneet from Nainital, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 3/5 Cleanliness: 5/5

Hotel Pavillion is situated near high court in Nainital, which is around 5 mints walk able from the Naini Lake. Our hotel room was Heritage suite which is garden facing (a small garden though) but has good sunshine coming in the morning which is very soothing especially in winters when I traveled. Rooms are surprisingly quite warm in winters without any heater. All in all, considering the price I would say it is a very nice hotel to stay in.

ANAND from Nainital, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 2/5 Cleanliness: 3/5

The staff was pretending to be very nice. The option available for food is very much limited. The menu was full of items but availability was only some 5-6 items in the night you cannot go out because its cold out there and you do not have any option but to eat at the hotel only. The service was not okay. Even there was nobody to take our luggage to the taxi. Even when I came there was nobody to receive us at the reception.

SIDDHARTH from Nainital, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 2/5

Nice hotel could be kept clean

MANJUNATH from Nainital, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 4/5

A very good hotel with calm, neat and friendly environment.The staffs are so co operative and polite as well. Only the things to improve is the commuting from hotel to Mall road. They are bit negligible of guests in terms of catering them the vehicle service.Othrwise..BEST STAY WITH FAMILY..

Anand from Nainital, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 4/5

This is a good hotel with good service.

Rahul from Nainital, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

Overall experience of the Hotel was good, nice clean, big rooms. The only downturn was the location as it was 1KM upside from the mall road. Though the hotel provided the shuttle facility to Mall road but the last pickup time was 6:00 PM.

FAISAL from Nainital, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 4/5

When I entered Nainital by my car, I saw the lake and a number of hotels in front of it on Mall road, facing the lake so that made me feel I might have made a mistake by booking a hotel at Mallital ( not lakeside). Although that was not very disappointing because lake is only 5 minute walk from the hotel. The hotel had adequate parking space for parking our car. Front desk staff was warm and pleasant to talk to. Our room was large and spacious although I think bed could have been bigger and more sturdy. Bathroom lacked a bathtub but had supply of hot water from early morning to 12 pm, therafter you can get it only on request. They did not provide much toiletries just soaps. Room had cable TV. Mirrors were small for a dressing table. But I must say room had a balcony although view was not very scenic. We included complimentary breakfast in our package and I really liked it. Breakfast had plenty of options including poha/upma, chola/bhatura etc and staffs were very friendly and served us well. Overall I would give good ratings to this hotel at this price.

  • Overall Rating

    • 4.0
    • The Pavilion

      (based on 312 reviews)

  • TRAVELLER RATING

    • Terrible 22
    • Poor 11
    • Average 58
    • Very Good 120
    • Excellent 101
  • RATING SUMMARY

    • Location
      4.0
    • Sleep Quality
      3.5
    • Rooms
      4.0
    • Service
      4.0
    • Value
      4.0
    • Cleanliness
      3.5

Good hotel but with some flaws Good hotel but with some flaws

by Adi- s on February 24, 2017

We had a garden facing room. I would like to mention some pros and cons of the hotel: Pros: The location..near to lake, mall road, bada bazar Rooms are spacious and clean, bathroom spacious with bath tub Staff and service is good Complimentary pass to himalaya mini golf Cons: No mobile signals in room wether its airtel idea or jio. Wifi also doesn't work properly TV and DTH in the room failed many time though the fault was timely corrected each time after complain Food was just Ok the fruits in the basket booked by us were rotten Overall a good hotel and we enjoyed our stay there.

Amazing services Amazing services

by Raamann928257 on February 17, 2017

makemytrip.com played every trick in the book to destroy my anniversary and it was very kind of Ganesh and his friends in the hotel dealt with us very professionally and ethically and helped us out with our booking and provided us with a beautiful room in the same price as makemytrip. Their attitude made us enjoy Nainital. The property is cool with big rooms, nice facilities and parking. The hotel saves u lot of time to park your vehicle and helps u enjoy your visit. To top it all, approach Ganesh and his friends who are always their to help you. Very courteous and welcoming staff. This hotel has earned my trust and faith with their attitude to serve.

Wonderful stay Wonderful stay

by Sanjay K on February 7, 2017

It was a wonderful stay at Pavilion as the location is unbeatable in mid range price. Staffs were cool and supportive. Food was good enough. Kids can play over roof or in garden area. Overall it was great experience.

Average hotel Average hotel

by Archu210980 on February 4, 2017

Location of hotel is good, front side rooms are good. Food is OK not good taste, even buffet has no wide variety, no rooms and food for drivers available, hot water available only in morning, staff is good

Nice hotel Nice hotel

by Nitinjindal on February 2, 2017

This is good place to stay in nainital. Good room service and food. Rooms are enough specious. Have a small garden and nice view of hill in background.Some of the local sightseeing are on walking distance like lake, mall road, cable car, cave garden etc.

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by jainsiddharth21 on March 14, 2017

Demo Trip Best view and accessibility

by Nitinjindal on February 1, 2017

Demo Trip Opt for 102-106 /206/ 214-218/114-118 these are Front facing rooms

by Mohit N on January 7, 2017

Demo Trip I was put up in so called the good room (garden facing) ... I explained details above .. NO GOOD EXPERIENCE..

by Allen A on January 2, 2017

Demo Trip Prefer room numbers 200 onwards

by RaviRanade on December 21, 2016




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