by Pronay2020 on
Room size were very small, the toiletries provided were only hand wash and body wash , no shampoo was provided, as the hotel is in hills the room heater should be provided, water heating kettle was provided after insisting, the stairs were very inconvenient, tea or coffee was not provided in room, tv channels were not available, geaser capacity was very small.
Poor services and the mislead
by somil2020 on
My booking number TRB-87233918297 in Oak ridge nainital from 14 Feb to 16 Feb. When I checked in the room it was not as shown in the photos it was very small . The bathroom was pathetic even the gyser was not working and they charged 300 for the heater for a night and they closed the main door at 11 ,which means we can't be outside after 11 , I want to ask is it a hotel or a hostel??
The night of this day I tried to cancel my booking I called 15-20 to treebo with the number 8126511761 no specialist was picking up the phone this was my second experience with treebo it was really bad and pathetic plus
I paid 1559 in advance and the hotel guy took 1040 more and 300 for heater . As I cancelled my booking for the next day .
Kindly look into the matter urgently and provide me my compensation as you completely ruined my valentine's day !!
A decent one
by sukhenballu on
This is a very small hotel with total 8 rooms. Rooms are small but well appointed. Bathrooms can be cleaner. The location of the hotel is excellent. It is little off Mall Road but right besides the lake. The view from the room window is excellent. You get an eyeful beauty of the lake and nearby hills / mountains.
Service is again very good and the staff is very helpful.
On the con, they do not have a restaurant so you may need to go to the Mall Road (where you have some good eateries) for lunch and dinner. They make breakfast in hotel and serve in the room but choice is limited to what is being cooked!
The room rent is on the higher side.
Overall it was a nice experience.
by Pariv123 on
We booked this property viewing it online, which looked ultimate, but when we entered the hotel,we found it terribly shabby.
The room size, the ambience, the service is not good at all. Rooms were actually worth 1000 for which we paid 3200. Staff is untrained
We compared from other hotels nearby and found them better and half price from this one.
Not worth at all
Stay in Oak ridge was terrible
by AjithKumar1234 on
We stayed in deluxe double room for 2 nights . Bathroom was not clean and the bed sheets were dirty . No room heater was available it was very cold inside than outside . Not even kettle was available , hence we had to drink cold water in the 1 degree chillness. Limited break fast was provided it was good . Over all it is not worth for money.