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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Navi mumbai

Wed, 25 Jan – Thu, 26 Jan (1 Night)  |  1 Room  |  1 Guest

Country Inn & Suites By Carlson Navi Mumbai

Plot No X - 4/5 - B, TTC Industrial Area, MIDC, Mahape, Shilphata Road, Navi Mumbai , 400701  |  Show on map

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Amenities

CHOOSE ROOM

Wed, 25 Jan - Thu, 26 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

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No Reviews Found.
  • Overall Rating

    • 4.0
    • Country Inn & Suites By Carlson Navi Mumbai

      (based on 561 reviews)

  • TRAVELLER RATING

    • Terrible 19
    • Poor 24
    • Average 58
    • Very Good 213
    • Excellent 248
  • RATING SUMMARY

    • Sleep Quality
      4.5
    • Location
      4.0
    • Rooms
      4.0
    • Service
      4.0
    • Value
      4.0
    • Cleanliness
      4.0

Great Hotel, Memorable Stay Great Hotel, Memorable Stay

by AveekMG on November 23, 2016

The two of us recently spent a long romantic weekend in this hotel, and indeed we had a memorable stay that was amazing for us. We would recommend this hotel very highly. But first, some things that can be improved: 1) Reservations showed poor job knowledge when it was insisted that I get my Canadian passport for ID proof, a copy of which they would forward to FRRO ... simply refusing to listen when I said that I am also an Indian citizen carrying an Indian passport, which by itself is enough! Also Ramla was unable to answer clearly if I needed to follow up with an email to her, and was quite unprofessional in her approach. 2) I later spoke with Priya from reservations, who was more efficient & polite with us. But later when we arrived for checkin we wasted a lot of time because we were assigned the wrong room twice, with the front desk agent (Khushboo) in the end asking us what kind of room we had booked!! This makes it clear that there is a huge communication gap between reservations and front office. We were later told that Khushboo is new, but then why was no one looking over her shoulder & volunteering to help her out, plus why did reservations not ensure that all bookings get passed on and understood properly? A second example of this gap was when we were later charged more than what Priya had confirmed, leading to wasting more time. 3) We phoned room service one night, and were at once told that a man would come to our room in 2 minutes to help us order from the menu! After 25 minutes of waiting we phoned again, and now someone else said he did not know who had spoken with us earlier. The hotel should stop random people from answering phones and causing such delays. 4) It takes long to get an auto in the dusty road outside the hotel, so it would really be nice if at times the hotel could offer to drop the guests off to the nearest station or movie theatre, more so if the guest is a woman. Now the great stuff: i) The premium room in which we stayed was fantastic! It was neat and beautiful and had a great view. The washroom, which came with an awesome bathtub, was one of the best I have ever used. Indeed the hotel is overall very classy! ii) The food, the buffet range, and the service were extremely good all the time. iii) Nearly all staff were very friendly, smart & efficient. In particular Duty Managers Kiran and Sonal (who went out of their way to make up for all shortcomings), and Abhishek from F&B, stand out with their very helpful nature.

Good Hotel Good Hotel

by 470narayananp on November 20, 2016

Business and leisure guest easily accommodate here... Industrial is just about 2 km AWAY FROM CITY CROWED. You could pre place basis amenities in the room especially guest staying from 2 nights and more

Value for Money! Value for Money!

by sachin_batra71 on November 19, 2016

Location is ideal though far from the city but still early morning gives you a view of mountain wrapped with clouds . Early Morning mist gives a wonderful feeling. Rooms are really spacious . Restaurant n bar have amazing quality food .

comfortable stay comfortable stay

by suryanarayana s on November 17, 2016

Iam a regular visitor to this hotel and i always felt comfortable and had a comfortable stay. Happy with the food though improvement is expected. would like to stay in my next trip and i suggest this hotel for Navi Mumbai stay

Okay not too great Okay not too great

by travelnlife_A on November 17, 2016

We chose this place as my husband had some work in the nearby area. To start with check in took about 15 mins as one counter was already busy and the lady on the other counter was busy counting discontinued currency. Obviously, welcoming guest was definitely not on her list! Since we were traveling with an infant, I was asked to take a seat cos check in would take some time, no welcome drink or even water was offered. Then we were asked to sign and present ids and were allotted a smoking room (all this while I was holding an infant). When we insisted that we would want a non smoking room, the person behind the counter suggested spaying room dragnet in the room to combat the smell (genius!). Finally, on our insistence, we were allotted a non smoking room. Rooms are good, spacious and clean. Bathrooms have a tub and a shower cubicle separate, however the bathroom gets really messy post shower cos the enclosure isn't designed to keep the water inside and it keeps flowing. Quite inconvenient when you traveling with an infant. Basin area is really small. What irked me most was despite my request for 2 hand towels and 3 bath towels (obviously) , everyday only 1 hand towel and 2 bath towels would be kept in the bathroom! Another downer is their breakfast spread! Very bland, and tasteless! Almost nothing would appease your taste buds. On all 3 days I had to do with breakfast cereals. All in all, only good for business travelers and definitely not with family.

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Demo Trip Best for price

by Anbarasu J on October 21, 2016

Demo Trip top floors are good

by Hari22nair on October 10, 2016

Demo Trip Higher floor

by Abhinav K on October 2, 2016

Demo Trip Hotel Entry side rooms have really very good view of Hills and forest.

by aarvindk2016 on August 24, 2016

Demo Trip I have always stayed on the business calss rooms and trust me rooms a great.

by Roshan S on August 20, 2016

HOTEL AMENITIES

  • Services

  • Laundry facilities
  • WIFI
  • Parking
  • Room service
  • Lift
  • 24-Hour Front Desk
  • Wake up service/Alarm clock
  • Travel counter
  • Currency exchange
  • Front desk
  • LCD / Projector
  • Concierge
  • Business center
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Dining

  • Restaurant
  • Activities

  • Gym
  • Full Services Health Spa
  • Outdoors

  • Outdoor Pool (all year)
  • Swimming pool
  • Porter
  • Valet Parking
  • Transportation Service
  • Indoor Parking
  • Kids Pool
  • General

  • Conference Room
  • Health club
  • Newspaper
  • Safety & Security

  • 24-Hour Security
  • Food & Beverages

  • Coffee shop or cafe

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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