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Navi mumbai

Sat, 28 Jan – Sun, 29 Jan (1 Night)  |  1 Room  |  1 Guest

Royal Orchid Central Grazia, Vashi

L-3, Plot No.67, Sector 19, Vashi, Navi Mumbai , 400705  |  Show on map

Save Rs. 3,751 Rs.8,213

Rs. 4,462

Highlights

Amenities

CHOOSE ROOM

Sat, 28 Jan - Sun, 29 Jan | 1 Room
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  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Club Single Room

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  • Inclusions

    • Breakfast

    Amenities

  • Price for 1 Night
    Rs. 8,213 Rs. 4,462
    • Pay at Hotel

Inclusions

  • Breakfast

Amenities

  • Newspaper
  • Safe
  • Ironing facilities
  • Telephone
  • Club Double Room

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  • Inclusions

    • Breakfast
    • Complimentary Wi-Fi Internet

    Amenities

  • Price for 1 Night
    Rs. 8,213 Rs. 4,462
    • Pay at Hotel
  • Room Overview

    Club Double Room

Inclusions

  • Breakfast
  • Complimentary Wi-Fi Internet

Amenities

  • Telephone
  • Ironing facilities
  • Safe
  • Newspaper

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REVIEWS

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  • Overall Rating

    • 3.5 Very Good  

      (based on 4 reviews)


      75% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.5
    • Service Quality 3.8
    • Dining Quality 3.5
    • Cleanliness 3.8

Arpit from Navi Mumbai, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

I checked in at the Royal Orchid Central Grazia, Vashi on August 18, 2012. I made all my bookings online. The hotel service was one of the worst in the country believe me. I am really disappointed because of the treatment I received. Some of the Highlights of the incident are: 1. I was told over the phone by the executive that POOL Service is Available and when I checked I was informed that the pool is shut down since 10-20 days. I had booked the hotel only because I really liked the same in the Pictures online. This amounts to pure DISGUISING and DISGUIDING over the phone. 2. I asked 3-4 executives in the hotel about the Working of the ROOF top restaurant called the �Twilight:�. Every other person gave me a different answer. They were themselves not sure about the functioning. 3. The lights in the room provided were also not working and the service staff came after 3 hours from the time I called on the reception. 4. The charges in the bills for Lunch for 2 different days for the same thing were different and when enquired the bill was reduced to 50% of the amount billed because this much of the amount was charged excessively. This is sheer incompetency of the system. Believe me. 5. Bathroom did not have the shaving kit inside it while the same was mentioned in the checklist. 6. After 3 to 4 calls follow up the reception guy gave a response and took an action regarding the query or anything else. 7. The cleaning in the room was only done once and I lost my PREMIUM BRAND T SHIRT AS SOON AS THE ROOM WAS CLEANED. The staff and the manager just did not do something except getting it barely checked for 5 min. The above incidents made me CHECK OUT ONE DAY AND NIGHT BEFORE AND I PAID FOR @ NIGHTS but STAYED JUST FOR 1 NIGHT. Constant talk and discussion with the present managers and staff was all in vain. They were acting as if they were really HELPLESS. I was even given an argument that the mistakes were done because OUR STAFF AND TEAM ARE NEW AND NOT THAT MUCH EXPERIENCED. I need an answer to this immediately. The services were sheer disappointment and I was really irritated. I need any kind of compensation in whichever way you give me as you being sucha good brand should compromise and compensate me for the losses occured..be it Tshirt or be it one night less stay.

MUDAR from Navi Mumbai, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

it was really good the service was just superb..dey gave me a complimentary breakfast withut any argumennts where i was entitled for the next day since my check in and ck out was the same day....and they manage to gv me check in way early ..overall its a good buy....no doubt about it.

SAJIT from Navi Mumbai, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

the hotel is 2 1/2 km from vashi centre and many people dont know the place and a bit difficult to get directions. the rooms are spacious service good but bathroom drainage not adequate, the staff wer excellent

Edwin from Navi Mumbai, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 5/5

To start with the biggest Disappointment was at the check-in when the Reception informed us about the Swimming pool under maintenance.that right there was a real turn-off, as we had booked the Hotel for the swimming pool to be honest,but I do not hold the Hotel responsible for that as the reception clarified that the pool Maintenance was updated on their website.its who miss-informed us and when I got with them over the phone all they did was say sorry! well its no use me being Mad about it. but here is something I will certainly do. I will never recommend my friends to book their Holidays .

No Reviews Found.

Demo Trip rooftop pool, banquets, luxury rooms, stay at home

by sumesh v on October 23, 2016

Demo Trip rooms are smelling of mould

by Faye O on October 20, 2016

Demo Trip Take higher floor rooms. Avoid first floor.

by Sufiyana S on October 7, 2016

Demo Trip Dont get a room!

by funkypratik on September 28, 2016

Demo Trip Exillent room

by singh_balram on September 5, 2016

HOTEL AMENITIES

  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Kids Pool
  • Valet Parking
  • Porter
  • Transportation Service
  • Swimming pool
  • Outdoor Pool (all year)
  • Services

  • LCD / Projector
  • Concierge
  • Travel counter
  • Business center
  • Parking
  • Laundry facilities
  • WIFI
  • Front desk
  • Lounge
  • Fax Machine
  • Currency exchange
  • Wedding services
  • Lift
  • 24-Hour Front Desk
  • Wake up service/Alarm clock
  • Room service
  • General

  • Newspaper
  • Health club
  • Conference Room
  • Food & Beverages

  • Coffee shop or cafe
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Dining

  • Restaurant
  • Activities

  • Gym

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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