I had been to Amaaya five years ago. Back then I had left a great review as I really enjoyed the stay. As I liked the place and the neighborhood I decided to stay again and reserved a room more than three month before arrival. Our early arrival time was confirmed as well. On the day of arrival, after a 30 hours journey and being on time, nobody reacted to the doorbell. Calling the owner resulted in a message that the phone was turned off (with my non-Indian SIM this was a costly call). Finally we went up to the apartment and knocked on he door to find the maid who told us that no guests were expected and that the owner was on vacation. Having just arrived in Delhi without accommodation was quite a shock. Fortunately the maid was able to direct us to another place in the area that was actually really nice. I am not a very demanding guest, but this should really never happen. One extra star for the helpful maid.