The CABLE of TV was broken. had to call maintenance. The shower was not working properly , i fixed it on my own. The major attractions were out of service like GYM , BAR (licence expired), and 2 others which i don't remember. Food was ok. Staff was cooperative but a little initiative on their part would be really wonderful. ..There is definitely a large scope for improvement.

We just came from arranging a family wedding at the venue, we had three events over a course of three days. We witnessed such a wonderful event with amazing service. Not only us and the family were happy with the service but even the boys side who came with baraat gave us great compliments on the hospitality. On one of the evening functions when it started raining, upon request the hotel team helped us move the venue to indoor section at the last moment. My best wishes to Mr Govind Mishra and his team on the excellent work. Check-ins, billing as well as food was excellent for all the events. Keep up the great work!

On our second visit as guests for a marriage function, we felt just as comfortable as our last visit, some 3 months back. And we could notice fine tuning as far as food wastage prevention, cleaning, parking, security, and outdoor heaters arrangement were concerned. Two separate marriage functions went ahead side by side and still there was adequate space available for both parties. Most importantly, our oversight caused certain dresses left in one of the rooms, only to be recalled 2 days later. But as was expected, they had kept it safe and we could collect later. This place is managed in a way, to give you no surprises. Your experiences and expectations will all be repeated with textbook accuracy. I believe they have mastered the art and style of all aspects of a complete marriage function. We attended the same, twice. We wish all the seasons greetings to the staff.

I had organized my daughters wedding functions on 27th & 28th Dec.2018. I found everybody to be cooperative specially Mr Gobind Misra .Feedback from the guests was very positive about quality of food. Decoration for the functions was good and Ms Rubail deserves praise for it. I believe they are shutting down for some time early this year for renovation. I hope they retain their old charm.

We booked around 29 rooms of this beautiful and well managed property from 9-12 Dec18 for my sisters wedding ceremonies.The feedback from each guest was awesome.Most of them said that they have never seen such a perfect combination of best rooms/hospitality, awesome food and dreamy decor. Personally, it was an absolute pleasure to be here. It calls for a mention of the team and their efforts. Yogeshji and Nipunji welcomed us with open arms and were our backbones in facilitating the entire journey of this celebration, from planning and overlooking arrangements to bringing in the warmth and wishes like family members. Rubalji created magic with her gorgeous decor designs and gave life to the venue that looked right out of a fairytale. The blend of colours, usage of flowers and the elegant fall of those drapes was breathtakingly beautiful. Govindji sat us down in meticulously planning details of stay and arrangements and ensured that we were taken care of extremely well. Rajpalji constantly checked of our comfort, greeting with a pleasant smile every time he came across. Their warming gestures and kind words will always be treasured. At the front desk Sanjita and Sakshi were so polite, courteous and patient through all the maddening stay queries which was highly commendable. Sanjita specially made sure that she was available at any hour of the day for the smallest of our requirement. A wonderful and warm person who eased my maddening anxiety through this journey. It overwhelmed me to see the Housekeeping team working relentlessly to deliver the best in squeezed time, that too always with a smile. Clean linen, sorted rooms, highly efficient team working so orderly that I took back some lessons :) The staff at the Orchid Restaurant catered to every guest's demand and were extremely warm while greeting and serving the guests. Food-the highlight of any celebration, was finger licking yumm and the variety was unimaginable. Mr. Kishan, sat with us deciding the menu for an elaborate 3 day function and his team delivered delectable food that guests cannot stop praising and we cant help gushing about. Rooms are so well designed and the collective structure gives such a homely feel that it was actually heavy to bid a goodbye. It has been an absolutely delightful, grand and emotionally touching experience to have been here. Highly recommend this place, the collective vibe is so positive that it brings a natural feel good.

Firstly I now know that Delhi standards are much lower than UK standards! The first room we checked into had not been cleaned and had dirty sheets. The second had a faulty TV, faulty phone and the WiFi wouldnt connect. The third room was fine, clean and almost everything worked. The WiFi is rubbish. Cleanliness is definitely of a lesser standard generally in Delhi so be warned. Some good points too .... Room service was excellent, as was restaurant service and the food was delicious and plentiful, we had some tasty soup then chicken Biriani. There were lots of trainee staff and all the staff were very helpful. No money exchange here which was surprising. For one night it was adequate but wouldnt stay longer and wouldnt return