We turned up late at night after a delayed flight to be told they had no rooms! We had booked through bookings.com and had a confirmation email confirming the booking. The man was extremely rude and unprofessional as were the other staff!!! We were left having to wonder around late at night in Delhi trying to find alternative accommodation! Avoid this place like the plague!
Stayed at the Hotel because my friend recommended, I was only there for 6 hours and they charged me full day tariff of 1970.. Therefore i asked my friend to do some discount, but they refused arrogantly and also refused to listen to my friend. More to this
Nice budget hotel with friendly staff.rooms are very clean with air conditioner nice breakfast & just walking distance to metro and Karol bagh market. I'll recommend every budget traveller to this hotel.
This hotel was booked for us as part of a Rajasthan tour and was the least satisfactory out of the two weeks (the standard was high).
Superficially very nice looking, nice reception area, nice corridoors etc, rooms itself also nice looking. However, on closer inspection there was significant dust, dirt etc around the edges of the room and the bathroom wasn't the cleanest - the shower curtain should really have been replaced. But good AC and TV, even a kettle in the room.
Having said that, the positives:
Staff - were super friendly and helpful. Answered our questions etc.
Location - nice and close (few minutes walk) to a metro stop, internet cafe, restaurants, also plenty of other hotels in the area so you feel safe.
WiFi - some of the fastest we had and more importantly, unlike most places in India, there was a router on every floor so you always had strong signal in your room.
We had breakfast included, which was nice enough (jam toast, tea etc) but didn't eat other meals there as whilst they offer food, there is no restaurant space, so you have it in your room...
Overall, fine for a few nights, but not amazing.
Travelled June 2013, as a couple, AC room, booked as part of Rajasthan tour.
I Booked this hotel online and it was a good deal.The Hotel staff was very friendly. clean rooms with nice bathrooms.Hot water was available 24 hrs.Specially the Indian breakfast was so testy there.From hotel to subway & market is just walking.
thanks for all the team of hotel cosmo.