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Room 1:
AdultsAbove 12 years
Children Below 12 years
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New delhi

Sat, 28 Jan – Sun, 29 Jan (1 Night)  |  1 Room  |  1 Guest

Hotel Emperor Palms

15 A-7, W.E.A. Karol Bagh opp new bloom school near karol bagh metro station, Near Pooja Park, New Delhi , 110005  |  Show on map

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Amenities

CHOOSE ROOM

Sat, 28 Jan - Sun, 29 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

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  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.9 Very Good  

      (based on 7 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.0
    • Service Quality 3.6
    • Dining Quality 3.6
    • Cleanliness 4.0

Tushar from New Delhi, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 4/5

Room services takes approx 1 hr with quality of food in too bad. The rooms are good but service is too bad.

Ajay from New Delhi, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

It is a brand new property. My Emperor Room was fresh with clean double bed. The food in the restaurant was good also staff service was very good. They still haven't started with Wi-Fi facility. Quality of the hotel was great and definitely its value for the money.

Rajan from New Delhi, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 5/5

My stay was satisfactory.

Syed Faisal from New Delhi, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 3/5

I have stayed here before & found it very comfortable property. Emperor Room was pretty good. The services and the food options are decent too.

Varun from New Delhi, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

The property was just ok. The room arrangement was not satisfactory and the a/c was very close to the bed. So we paid extra amount and upgrade our room but same problem arise there also. Room service and food was also quite ordinary.

  • Overall Rating

    • 4.0
    • Hotel Emperor Palms

      (based on 43 reviews)

  • TRAVELLER RATING

    • Terrible 5
    • Poor 3
    • Average 6
    • Very Good 8
    • Excellent 21
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.0
    • Rooms
      3.0
    • Service
      3.5
    • Value
      3.0
    • Cleanliness
      4.0

This Hotel May Be A Reasonable Value In New Delhi, But Keep Your Expectations Low This Hotel May Be A Reasonable Value In New Delhi, But Keep Your Expectations Low

by nyccheapskate on November 22, 2016

This hotel is located in a very lively, even hectic area of Delhi within walking distance of the Karol Bagh metro station. The area is raunchy but interesting, with many cheaply priced restaurants and food stands. I booked one of the hotel's premium rooms, which are supposedly recently renovated and the best available in the hotel. Superficially, the room is modern, and it has a nice bathroom area with a glass enclosure. However, a wall in the room had a large stain, and the cheap chair in the room was kind of grungy. The channels offered on the TV were all but useless to English speakers. There were minor problems with the fixtures in the room, including a broken hinge on a door that covered the refrigerator. The shower was lukewarm at best at night, which was an annoyance. Only one cheap tear-open packet of shampoo was provided. The WiFi was okay, except that it slowed to a crawl at night (annoyingly, each device you had required a separate password), while the breakfast was poor, as it included NO juice and only instant coffee. You could get an omelette cooked to order, but no cheese or other expectable ingredients were available (only two ingredients were offered, neither of them meat). The air conditioning was loud and blasting, and at one point it stopped working, requiring a repair. The staff was only minimally pleasant. You had to leave your room key with the front desk or be present in order for the room to get housekeeping service. On balance, this hotel might represent a reasonable value for the money in New Delhi, but it was not a particularly pleasant stay for me. I expected more. I would also note that New Delhi itself presents some real challenges. Be prepared for rude behavior on lines and in the metro (I'm a guy; it is for good reason that the metro has women-only cars). However, it also offers some impressive sights, including Humayun's Tomb, the Red Fort and the Qutb Minar Complex.

Substandard service Substandard service

by Vikas T on November 4, 2016

We as a family with parents and kids visited the hotel in 1st week of November. I am a very positive person and as such never like to criticise anyone, but sometimes for the sake of improvement and the habit of taken for granted has to be changed to bring perfection. We stayed in room no 302 and 303 and inspite of telling multiple times they didn't call a plumber for the dripping tap and at last said you can change the room that too in morning Rush hours only. If you order even water it won't come on time, forget other things. Broken tiles in bathroom must be since long,unhanged.

Over rated Over rated

by bhusan007 on October 15, 2016

Visited this hotel in Oct 2016. Hotel infrastructure is good. Property is well maintained. Service is a big issue. We had booked two rooms. Check in time is 12 noon. We reached at around 12.15 pm. One room was allotted to us immediately but they were preparing the other room. It took them more than one hour to prepare the room that too after four reminders. Rooms are too small, not good enough for a couple and a kid. We faced the following issues/ have the following observations: 1. They give only one bath towel, no hand towel, no rug/ mat outside bathroom. We put laundry bag outside bathroom to protect the room flooring from getting dirty. 2. Hot water will come only after you leave the tap open for 15- 20 minutes. This solution was given by hotel plumber after entering the bathroom with his sports shoes on and after telling the hotel also, they did not cleaned the room. 3. Hair dryer was not working. We checked it just before the check out so did not complain about it. But they should check it before room allotment. 4. On the second day of our stay the Tata Sky connection was showing payment reminders. On our check out day Tata Sky discontinued services. 5. Breakfast is very basic and limited. Though they have given time till 10.30, things started getting over from 9.30 with no refill. 6. Each time when we wanted tea coffee refill, we had to remind them 3 times and what we heard from them is that milk powder is over.. 7. Restaurant is unreasonably priced and slow. One glass of milk costs rs. 88/- 8. We heard the owner shouting in full volume at their staff in the morning. How unprofessional. 9. There are use n throw paper glasses in restaurant not glass or steel ones. Unprofessional. Hotel is located just in the market but in a very congested area. Traffic Jam is inevitable. Advice: The owner shall hire staff from good school.

Recommended for tourist & families Recommended for tourist & families

by satendrasingh59 on September 30, 2016

Very clean and tidy....cleanest hotel in Karol Bagh. Strict security and a safe hotel for family. Close to local markets and Metro, convenient location. Friendly staff and service. Excellent and tasty breakfast!! Arrangement and rate for airport transfers/ pickup is affordable

Value for Money Value for Money

by mackj_11 on September 21, 2016

Good budget Hotel located in very convenient place to go any where in Delhi, just walking distance from Karol Bagh Metro Station, courteous staff, clean & modern rooms, good food, Highly recommend this Hotel, will definately come here again.

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Demo Trip Decent rooms are not available

by Nimisha V on December 19, 2016

Demo Trip bad experience

by MSD T on December 5, 2016

Demo Trip choose one of the "premium" rooms, but don't expect much

by nyccheapskate on November 22, 2016

Demo Trip Choose a Big Room by your choice as few rooms are Small in Size

by SaurabhTalreja on August 17, 2016

Demo Trip room near the lift.. Check the bathroom//

by Darshanik1 on May 19, 2016

HOTEL AMENITIES

  • Services

  • Parking
  • Front desk
  • Laundry facilities
  • WIFI
  • Travel counter
  • LCD / Projector
  • Business center
  • Room service
  • General

  • Conference Room
  • Newspaper
  • Media & Entertainment

  • Internet Access
  • Safety & Security

  • 24-Hour Security
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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