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Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

New delhi

Thu, 26 Jan – Fri, 27 Jan (1 Night)  |  1 Room  |  1 Guest

Hotel Horizon Palace

6A/7 WEA Channa Market, Near Telephone Exchange, Karolbagh, New Delhi, New Delhi , 110005  |  Show on map




Thu, 26 Jan - Fri, 27 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children



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  • Overall Rating

    • 3.1 Average  

      (based on 10 reviews)

      70% of our customers
      recommend this hotel


    • Room Quality 3.1
    • Service Quality 3.1
    • Dining Quality 2.9
    • Cleanliness 2.5

Vishnu from New Delhi, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 3/5 Dining Quality: 2/5 Cleanliness: 1/5

TV wasn't working & when complained, it was taken up very casually i.e. NO ACTION. Rooms were in bad shape & had it not been paid by credit card, i would've left it instantly.

Dr. Asit Kumar from New Delhi, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 3/5

Rooms not properly cleaned, though well furnished and only one towel for a double bedroom. However room service was prompt with reasonably good food and tea. The bathroom was OK.On the whole, the hotel is a good option for the budget traveller and for short stays..

Srikala from New Delhi, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 2/5 Cleanliness: 1/5

I wonder how travelguru could include this in its choice of hotels. I was really shocked and hesitant to enter into the hotel. But couldn't help it. I got a wrong picture by seeing the photos of only rooms. The cleanliness and the hygeine is horrible in corridors. Try t otake it off from ur website. There was no proper house keeping, so on..

pv from New Delhi, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 3/5

AC room in Delhi that too in Karolbagh at Rs.750/- per day including breakfast is cheap however hotel is little bit old. It's a budget hotel. walkable distance to Rajendra palace Metro station.

Dr Avinash from New Delhi, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 2/5

Hotel was ordinary and not up to the expectations.Not like to check in next time

  • Overall Rating

    • 2.0
    • Hotel Horizon Palace

      (based on 4 reviews)


    • Terrible 2
    • Poor 1
    • Average 1
    • Very Good 0
    • Excellent 0

    • Location
    • Sleep Quality
    • Rooms
    • Service
    • Value
    • Cleanliness

very bad hotel ! very bad hotel !

by jony0369 on December 20, 2015

I will suggest not to book this hotel as this hotel is not trustworthy. I was travelling with my wife and kid and I booked this hotel for 14 December 2015 and 15 December 2015 10 days prior but just to one-day before I get a call telling me that the room is not available on 14th of December. which is a very very bad thing for the hotel to tell their customer on the travelling date and I had to book another hotel. never ever stay here.


by Travellor_bd on November 9, 2011

Centrally located budget hotel. market, metro station all are very near. Rooms are OK, spacious and clean. cable quality was not good. Assist you in city trips and around trips. Have a good luggage storage service. Overall, ok if you are on tight budget. This is secured and provides basic service.

Disgusting staff and very dirty hotel Disgusting staff and very dirty hotel

by captsrikanth on October 13, 2010

This place is located in the Karol Bagh area. The rooms are really dirty. The bathrooms are really insect friendly. The door on the room i was in didn't even close properly. Don't even come close to the walls as they can leave a white powder on your clothes. To top all this the waiters / room service staff constantly keep begging for tips. Many times i have called room service and given an order, within a minute a staff member would come to the room and ask the order again and beg for tips, it was disgusting to be asked for tips even before they did the job. The food though was fine. My plan included breakfast and the parathas provided was nice and tasty.

Unfriendly staff, disgusting room. Unfriendly staff, disgusting room.

by MichaelGb27 on September 19, 2010

This hotel certainly over promises and under delivers. I was unfortunate enough to have booked this hotel for the first night in Delhi and had been told a complementary pick up from the airport was involved, which I organised by email. When we arrived in Delhi there was no one waiting to pick us up, and when I called the phone number they had given me, it did not connect. After pre-paying for a taxi (350 INR) to take me and my partner to the hotel (which it took the taxi driver an hour to find) the Hotel staff were unapologetic. Our "double air conditioned room" was two single beds pushed together and there was no air conditioning, just a noisy fan. The staff kept banging on our door and asking us if we wanted food or drinks. I asked for a Kingfisher, and one of the staff bought me a beer with the label scratched off - this beer was not kingfisher and was quite disgusting. When we went to check out and pay the 1200 rupee a night (unfortunately we booked two nights) there were four men standing behind the desk and asked me for 3000 rupee. I told them we were paying 2400 only (as previously agreed) and they said there was taxes (luxery tax - what a joke!) on top, which were not included in the price quoted by asia rooms. After a lot of argument and me explaining that 10% of 2400 is not 600 we ended up paying around 2800. Since then we have stayed in 10 other hotels in India for around 1200 rupee or less, and they have all been much nicer and with friendlier, more helpful staff. My girlfriend also felt very uncomfortable with the constant staring at her from the staff. I would urge other guests to find alternative accommodation.

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  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • will not be responsible for any service issues at the hotel

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