Service it's very good room it's awsm thank you for services and for your business purposes of this subject to change in the future of the world and the world of of the world and the world of the world and
Absolutely shocking manners and behaviour from the staff, we paid for our room in advance and they gave it away. I paid online and rang in advance to let them know we would be arriving during the early hours of the morning due to our train being delayed and they told me it was no problem at all and there would be someone to let us in. We arrived at 3:30 am to spend 30 minutes stood at reception not knowing why we weren't being taken to our room and the one man who did speak English pretended not to understand what was happening, and then told us after a long wait that our rooms have been given to someone else and they have no space for us. Eventually we were taken to a different hotel, we went along with them as it was late and had no other option. They offered us a room with ripped bed sheet, bugs everywhere and a smashed up bathroom. We refused to pay the same price as the room we had booked at Neha Inn and they would not give us a full refund even after we decided not to stay at either hotel. The problem was completely created by poor management and awful staff. Absolute rip off merchants, I would not recommend either hotels, don't waste your time or money staying here.
The bed was very dirty. There was still poop in the toilet. The staff is very friendly when you check in. But when you have to pay they want to charge extra costs. And they force you to book a trip at the hotel. The staff is very loud and noisy at night. When I asked for toilet paper they asked a ridiculous amount, 6 times the amount in a shop.
All together do not go to this hotel, there are much better options for the same price in the neighborhood.
Travelling as a family 2 adults and 2 teenagers. Nice clean hotel. We had a family room with two double beds, bathroom had lots of nice hot water and the shower was clean and easy to use. Staff very attentive, no hard sell for trips. We had room which is internal and has no windows, no street noise and good air con. Food was ok, due tower their didn't use the roof garden. They are clearly trying to update the hotel and doing well. We would use this again.
The location of the hotel is okay, along with many other hotels. We were promised complimentary wireless Internet, but when we reached there, we were informed that wireless Internet was available only in the lobby, and not in the rooms.
The size of the TV was very small.
The bathroom could've been larger.
Overall, if you're slightly low on budget, you may go for this one, but there might be better options out there.