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Hotel Sunstar Heritage Rating4.5/5, based on 217 Review(s) Price: Rs. 3,815

New delhi

Sun, 05 Mar – Mon, 06 Mar (1 Night)  |  1 Room  |  1 Guest

Hotel Sunstar Heritage

8A/43, WEA, Channa Market, Karol Bagh, New Delhi , 110005  |  Show on map

Rs.3,815

Highlights

Amenities

CHOOSE ROOM

Sun, 05 Mar - Mon, 06 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Room Overview

    Deluxe Single Room

Inclusions

  • Complimentary Wi-Fi Internet
  • Breakfast

Amenities

  • Newspaper
  • Safe
  • Telephone
  • Refrigerator
  • Deluxe Double Room with Breakfast

    View room image

  • Inclusions

    • Breakfast
    • Complimentary Wi-Fi Internet

    Amenities

  • Price for 1 Night
    Rs. 3,815
  • 2 Rooms Left!

Inclusions

  • Breakfast
  • Complimentary Wi-Fi Internet

Amenities

  • Refrigerator
  • Telephone
  • Safe
  • Newspaper
  • Executive Single Room

    View room image

  • Inclusions

    • Room Only

    Amenities

  • Price for 1 Night
    Rs. 4,415
  • 2 Rooms Left!

Amenities

  • Newspaper
  • Safe
  • Telephone
  • Refrigerator
  • Executive Double Room with Breakfast

    View room image

  • Inclusions

    • Complimentary Wi-Fi Internet
    • Breakfast

    Amenities

  • Price for 1 Night
    Rs. 4,415
  • 2 Rooms Left!
  • Room Overview

    Executive Double Room

Inclusions

  • Complimentary Wi-Fi Internet
  • Breakfast

Amenities

  • Newspaper
  • Safe
  • Telephone
  • Refrigerator
  • Triple Room with Breakfast

    View room image

  • Inclusions

    • Complimentary Wi-Fi Internet
    • Breakfast
  • Price for 1 Night
    Rs. 5,232
  • 1 Room Left!

Inclusions

  • Complimentary Wi-Fi Internet
  • Breakfast

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REVIEWS

  • Overall Rating

    • 5.0 Excellent  

      (based on 1 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 5.0
    • Service Quality 5.0
    • Dining Quality 5.0
    • Cleanliness 5.0

Karthik from New Delhi, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Nice for high standard people with high quality service. K Seshadri

  • Overall Rating

    • 4.5
    • Hotel Sunstar Heritage

      (based on 217 reviews)

  • TRAVELLER RATING

    • Terrible 6
    • Poor 8
    • Average 15
    • Very Good 28
    • Excellent 160
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.5
    • Rooms
      4.5
    • Service
      4.5
    • Value
      4.5
    • Cleanliness
      4.5

Basic hotel & facilities; convenient to Karol Bagh & Rajendra Place metro stations, Channa street market & BLK Hospital Basic hotel & facilities; convenient to Karol Bagh & Rajendra Place metro stations, Channa street market & BLK Hospital

by Chelydra on February 20, 2017

The hotel offers a free shuttle service from and to Delhi main train station, which is the terminus for the Airport Express train (fare Rs60); however, the express does not run very late at night or very early in the morning. If your flight arrives at 1 a.m. or some such hour, you will have to take a taxi or arrange pickup with the hotel, which has its own van and charges Rs500. The driver will wait outside airport terminal Exit Gate 6 from the main hall and hold a sign with your surname on it. You will have a moderate walk to the van in the parking station nearby. The marble and tile lobby area has a sitting area with copies of the Times of India, Hindustan Times and other newspapers in Hindi. Reception staff were pleasant, courteous, helpful, cooperative and obliging, especially Mr. Raj Yadav with whom we had the most contact. The hotel has three rooms on the ground floor, in the vicinity of the lifts-elevators, stairs and access to the lobby, and five rooms on each of the first to third floors (European, second to fourth floors U.S.) making a total of 18 rooms. Rooms are of different sizes and tariffs; the directions they face vary. Rooms x04 and x05 are at the end of the corridor, but on either side of the housekeeping closet, so susceptible to noise from the movements of the morning housekeeping staff. x04 has a connecting door to x03, if you need connecting rooms. x05 faces a light well at the back of the hotel and so is quieter, but has a single-glazed window; x01 faces the street. A street-facing window should be double-glazed. If at any point you can feel a breeze passing between the window frame and wall, and see daylight through a crack, the seal has separated or ruptured (no matter how thinly), and the room will admit noise even though the street is blocked to passing traffic at night, but not to the occasional barking dog which seems a local resident. Our Executive Double Room was very spacious, but had no more furniture than other, smaller rooms. It could have easily contained a convenient sitting area with easy chairs and a table. Closet space was limited with 4 coathangers provided, mysteriously reduced to 3 during our stay (perhaps because of a wedding group). Hanging space permitted items the length of shirts but not of long coats. WiFi was a bit irregular, and required inconvenient renewal of both user name and password from reception every 24 hours. Even when reception provided these details by phone in the room, our entering the information did not always work. Consequently, we adopted the routine upon returning from a day's sightseeing of going down to reception with our laptop and cell phone, having the person on duty obtain the required details, and enter them into the equipment for us. There is no computer for guest use: to print anything, you need to work with reception which will use the hotel's computer and printer to produce what you want. The bathroom had a shower, but no bath, with telephone (hand-held) and ceiling rain shower heads. Hot water was available in the morning, but at night by request. We would phone reception to ask to have the hot water turned on: it became available around 10-15 minutes later. Toiletries included solid soap, shampoo, body wash, comb, shower cap, ear buds, nail file and band aid. Housekeeping was reliable and thorough, and provided bottled water. The limited breakfast buffet (available from 7 a.m. until 10 a.m. in the 4th floor rooftop restaurant, partly in the open) had mainly Indian dishes, some changed from day-to-day to provide variety. The western selection included papaya and watermelon juices, tea, coffee, powdered milk, bread-toast, butter, jam, corn flakes chokos, hard-boiled eggs, and eggs cooked to order, which could take time to arrive from the basement kitchen. The hotel (basement) kitchen was exceptionally good, and available 24 hours a day to serve dishes from the menu. Food was cooked from basic ingredients, so served anywhere from half to over a full hour from when the order was placed. The choice involved Indian dishes only, but at very reasonable prices. We tried a wide range of them during our stay and found all of them tasty without being overwhelming. To allow for the cooking time, we would place an order at reception shortly after returning from sightseeing, then relax in our room until reception phoned to tell us that dinner was available in the dining room. For us, this arrangement worked well. The hotel is on a narrow street with other hotels, travel agents and very basic shops. The urban neighbourhood is a rather poor area: the infrastructure (footpaths-sidewalks, streets, buildings, etc.) are in various states of needing repair, cleaning and maintenance. The area lacks restaurants, grocery stores or other useful amenities in the hotel vicinity. This aspect, plus the state of the immediate area, mean that you will need either to dine before you return to the hotel, or use the hotel restaurant, which we did for convenience and enjoyed the food. During our stay (December 2016), the building right next to the hotel was undergoing major renovations; however, work was carried out during the day and early evening, and generally ceased at night. The hotel seems to have an agreement with a travel agent across the street; you might be approached as soon as you check in. However, you might want to comparison shop and check prices with other travel services a bit farther down the street. We cannot vouch for any of them, but found prices lower for a car and driver and so used one of them (with a moderate price) to our satisfaction. Confirm and note down the total price (everything included), exact type and condition of vehicle, and ability to communicate in English with the driver before you commit to anything or pay a deposit with the balance due the driver on arrival We used the metro to get around where possible and auto rickshaws otherwise. The hotel is roughly equidistant from Karol Bagh and Rajendra Place metro-subway station about 10-15 minutes walk to either. Karol Bagh was in the direction of the very popular, thus crowded, open-air Channa street market. If you walk to the right along the street after the leaving the hotel, you will probably be approached by various people offering transport or other services. We preferred to walk to Rajendra Place station because it was a quieter walk in not having people offering rides or whatever. To get to Rajendra Place station, turn left once you leave the hotel. Walk up the street till you reach a T junction at the top of the slope up. Turn left and walk towards the elevated metro line in the distance. At a convenient point, cross the street Guru Ravi Das Marg and walk along the outside of the BLK Hospital. Turn right at the corner and walk up busy Pusa Road (above which the elevated metro runs) with the hospital at your right. Cross the street T Shohanlal Marg. The stairs in front of you lead up to the station. For convenience and to avoid queues for buying tokens, buy a "Smart Card" at the "Customer Care" kiosk; it will save you time. You can add credit at automated machines with instructions in English, and obtain a refund from a Customer Care kiosk when you have finished using the card. The metro ride to Rajiv Chowk (Connaught Place) in the centre of Delhi takes 10-15 minutes. Here you can connect with other metro lines. In conclusion, impartially and dispassionately, one cannot in any way rate this hotel as Excellent, or assign it 4.5 points out of 5! The customer photos in Trip Advisor do not portray the hotel accurately or fairly; photos on other hotel websites, such as Booking.com, Hotels.com, etc. are professionally taken and thus made to make the hotel appear at its most appealing. The reality is somewhere in between. It would seem that a number of the reviews designating Excellent are fabricated by the planting of fictitious reviews with some others by actual customers exaggerated. Not only does the hotel not have the location, infrastructure and facilities to rate it as Excellent, it is not maintained or administered to that level as well. As a consequence of our experience, you might want to consider looking for another hotel in a better area, and with higher standards and superior facilities.

They have changed our room and moved all our stuff when we werent there! They have changed our room and moved all our stuff when we werent there!

by mehmet c on February 14, 2017

When we went there they said they didnt have the room we booked so they will give us a upgraded room (that means bigger room with an extra bed) we refused and told them we didnt want to change rooms so they gave us a room in the ground floor which had a disturbing noise coming from the construction next door. So we had to take the upgraded room. we left after breakfast and when we came back they said they moved all our stuff to another room. You can not pack and move other peoples belongings without telling them! The room they moved us had a window looking to the pipes and darkness. So no fresh air in the room! we were tired and didnt wanted to argue but we would have never picked a room without a window to open!

Amazing experience Amazing experience

by Valentina H on February 13, 2017

I had a lovely time in the hotel with my mother and a friend of hers. People were absolutely servicial and gentle with us. All really careful and nice. The room and bathroom was always clean (they changed the towels everyday and replaced everything needed). Breakfast was delicious and there was a great variety of food to order for dinner. Definitely staying there again when I get back to Delhi.

Budget hotel indeed Budget hotel indeed

by nico84ro on February 4, 2017

If you want to stay somewhere cheap, but decent, this is the place. Don't expect extra quality though. Staff was nice, the furniture is pretty new, in general was ok. But, the faucets were kind of stuck and difficult to operate sometimes, our room had 2 ACs outside and the noise was ridiculous. There was always a smell of food in the room...the cleaning staff were always coming to pick up something from the cabinet next to our room and slamming its doors and making A LOT of noise. The towels are on the grey side, not white anymore. Toilet seat is not very clean. The location is not that great. If you dont plan to use the metro, then the area is not that clean or nice. The breakfast has enough options.

good place good place

by Vicky R on January 31, 2017

we had booked sunstar grand but they allocated sunstar heritage to us as both hotels are nearby. coming to this hotel, the rooms were nice and clean with a good interior. hotel seems to be new. food was good, breakfast was nice with descent hotels. location is nice, metro at walkable distance. overall a good experience. reducing one star due to this - Negative is we arrived at 10pm and after arrival they took us to different hotels and showed rooms. we saw 3 hotels and settled for this at last.. should not have happened as we had booked in sunstar grand. anyways we got good rooms at end and enjoyed our stay.

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Demo Trip Avoid ground floor rooms as near lifts, stairs & lobby; avoid x04 as door connects to x03; x05 is quieter, facing back light well not street

by Chelydra on February 19, 2017

Demo Trip service, room size and cleanliness

by Shankar L on December 14, 2016

Demo Trip the doudle room is quite suitable for the couples or partners.

by syp83420 on November 10, 2016

Demo Trip North side room mainly 201 & 301

by sudiplodh on September 23, 2016

Demo Trip Best hotel ever

by umarji_irfan on August 15, 2016

HOTEL AMENITIES

  • Services

  • 24-Hour Front Desk
  • Parking
  • Room service
  • Travel counter
  • Front desk
  • Laundry facilities
  • WIFI
  • Dining

  • Restaurant
  • Safety & Security

  • 24-Hour Security
  • General

  • Conference Room
  • Media & Entertainment

  • Internet Access

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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