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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Hotel Swagat Palace Rating1.5/5, based on 23 Review(s) Price: Rs. 793

New delhi

Sun, 05 Mar – Mon, 06 Mar (1 Night)  |  1 Room  |  1 Guest

Hotel Swagat Palace

F-2, Desh Bandhu Gupta Road, Karol Bagh, New Delhi , 110005  |  Show on map

Rs.793

Highlights

Amenities

CHOOSE ROOM

Sun, 05 Mar - Mon, 06 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Room Overview

    Standard Single Non A/C

Amenities

  • Telephone
  • Safe
  • Ironing facilities
  • Newspaper
  • Room Overview

    Standard Double Non Ac

Amenities

  • Newspaper
  • Ironing facilities
  • Safe
  • Telephone

MAP VIEW

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Transport
Nightlife

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REVIEWS

  • Overall Rating

    • 2.4 Poor  

      (based on 57 reviews)


      49% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 2.3
    • Service Quality 2.5
    • Dining Quality 2.2
    • Cleanliness 2.3

Thannickal from New Delhi, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

Complaint I BOOKED THE ROOM FOR 5DAYS I HAVE STAYED ONLY FOR 2 DAYS I WAS CHARGED FOR THE FULL 5DAYS I REQUEST YOU TO REFUND THE BALANCE AMOUNT AFTER DEDUCTING CANCELLATION CHARGES, AWAITING A POSITIVE REPLY.

ZAKIR from New Delhi, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

hotel was booked for deluxe room but when we reached there they informed us that hotel was fully booked they shifted to some hotel which is located close by the hotel was too terrible too window was broken n fitted cardboard to cover broken glasses some cardboard were not even fixed properly so cold wind coming in through out the holes cockroaches literally every where in bathroom only one single blanket and a pillow was provided between 2 person bedsheets n pillow were not cleaned at all when asked to change it and needed extra blanket as its too cold and 3 degree temperature their answer was - they dont have any more blankets or bedsheets next day shifted to originally booked hotel which is swagal palace trust me this one is also the same and there is nothing like palace at all dont go on pictures of these hotels of any websites i saw on irctc, kingfisher hotels and travel guru then only booked this hotel but nothing is close to the pictures are posted on these hotel booking sites same as the hotel we moved ac was nt fitted properly so gap between ac and walls window was broken one of the window didnt have glass at all but just a thin metaled sheet kind of thing which generally used to prevent mosquito in 3 degree temperature you will freeze to death if you are old as rooms are too cold no 24 hours hot water as they switched off again and again guizzer's switched from out side you have to go n tell to reception if you want to go to bathroom or for wash cockroaches are very friendly so they are every where in bathroom or in furniture furniture are too old n tatty and its a good houses for cockroaches dont just book it without checking the rooms booked for deluxe room but there were no such kind of deluxeness found there can not recommend to anyone requesting to travelguru , irctc and kingfisher hotels to remove this hotel completely so other travelers wont face this terrible experience

Vivek from New Delhi, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 1/5

I was very surprised that the hotel found a mention in your list of hotels. I would suggest that you should be careful while putting the hotels on the list.It is not only the hotels but Travelguru's reputaion also at stake

Susan from New Delhi, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

The hotel was horrible and worse then that I was lied to by travel guru who book me three times and told me I would be refunded for two. Not true they say they denied my request even though it was there fault that I was booked three times. It is all a scam. Don't use travel guru!!!!!

Shailendra from New Delhi, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 2/5 Dining Quality: 1/5 Cleanliness: 1/5

THE WAS REALLY HORRIBLE FOR MY PERSONAL OPINION THIS HOTEL WAS NOT MADE FOR HUMAN..ROOM WAS DIRTY..TOILET WAS NOT CLEAN .

  • Overall Rating

    • 1.5
    • Hotel Swagat Palace

      (based on 23 reviews)

  • TRAVELLER RATING

    • Terrible 16
    • Poor 6
    • Average 1
    • Very Good 0
    • Excellent 0
  • RATING SUMMARY

    • Location
      2.0
    • Sleep Quality
      1.5
    • Rooms
      1.0
    • Service
      1.5
    • Value
      1.5
    • Cleanliness
      1.0

Poor hotel Poor hotel

by Ayush S on January 29, 2017

Room have openings above doors Blankets are in poor condition I have to use my own bedsheet & blanket Geyser was present but not in working condition But the people working there are nice it includes all Location is awesome just next to market It's a low cost hotel

Big Disappointment Big Disappointment

by shreyaan2013 on September 5, 2016

Rooms are not clean, well maintained & ventilated. People having trouble from suffocation should avoid this one. Bathrooms & toilets are not good & hygenic. You will be turned if you look for the basic amenities like toiletries, hot water facility. Room service & service staff behaviour is very poor. Overall, it's not even that value for money itself. Room conditions are below average as there might be problems in electrical short circuit, TV not being working, but the reception guys are quite helpful & friendly

Go, if price is the only constraint. Go, if price is the only constraint.

by HSTravelNotes on May 19, 2014

Cleartrip had always given me the best options for selecting good hotels in moderate prices; thus not hurting my pocket. But, this time I was trapped. Since, I had a requirement of only one night stay so I opted for a hotel which is best as per price with standard facilities and as shown by hotel advertisements in Cleartrip website. But this hotel does not lived up to my expectation even 1%. 1. Poor location. Difficult to search. 2. Rooms are not having any of the facility as they are shown in hotel advertisement. In fact, in month of May in Delhi, they told that the room water cooler is not working and you have to manage with the only available option ceiling fan. 3. You have to ask explicitly for normal sanitary articles like hand wash soap, towels etc. And even after that I got only towel next day in the morning. Towel was in dirty condition so not used as per hygienic perspective. In all, if you have a urgency, having budget constraint, no other options available and you have to stay for one night only then you can opt for this hotel else at least personally I would not recommend this hotel very much. Thanks for reading the review.

can't go below this! can't go below this!

by timepass26 on February 18, 2014

i thought it was a good option for just to spend a night there. but when i entered in a room the condition of the room was terrible. i asked for another room but same condition was there. they have written hot and cold water service but when i go to the bathroom only cold water was there. and the bathroom was also very dirty. no dustbin, no sleeper dust on floors....ahhh .. only a blanket was there and can't sleep well because of the noise of vehicles coming whole night. might be looking for some another option next time.......

Value for money - don't expect comfort Value for money - don't expect comfort

by Anurag B on December 14, 2013

It wasn't comfortable or clean but kind of value for money. First and foremost remember that Cleatrip's pointed location is wrong and it's like 100-200m away from that location. Hotel staff was kind of OK while rooms were miserable. Kind of uncomfortable as well as damaged. Power sockets had loose buttons and most of outlets were without power. I would suggest anyone to stay there if you are just looking for a space to sleep for few hours. Beyond that you won't really like it.

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Demo Trip avoid rooms towards the left & on top floors

by shreyaan2013 on September 4, 2016

Demo Trip In all, if you have a urgency, having budget constraint, no other options available and you have to stay for one night only then you can opt for this hotel else at least personally I would not recommend this hotel very much.

by HSTravelNotes on May 19, 2014

Demo Trip **WASTAGE OF MONEY**i did read the review and did not book swagat palace however book hotel sp. which is actually same hotel now day advertising it as hotel Sp.it is terrible, room is highly dirty, staff is non sense,very rude STAFF so please if u are looking for economical hotel please donot book either hotel sp or swagat they are both same and lie karol bagh, mess,worse than even normal room

by 759terrible_hotel759 on March 20, 2012

Demo Trip Dont just go on pictures on websites and book online

by ZacCan19 on December 31, 2011

HOTEL AMENITIES

  • Services

  • Travel counter
  • Parking
  • Laundry facilities
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  • Media & Entertainment

  • Internet Access

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
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