We took a group of 18 clients to India for 23 days. The Jaypee Vasant was our our base while we were waiting for our clients to arrive in Delhi & was the first stop on our itinerary. It was clean, comfortable, well located & the staff couldn't do enough to help us! We will definitely stay there again on our next tour to India!
Ashima, the assistant housekeeper, was so helpful that I needed to start my review with her. She helped me navigate both the hotel and the area around it. The pool, when it isn't closed for a wedding, is lovely and staffed by helpful people.
The bakery creates delicious cakes and the breakfasts are lovely. The food at the ground level restaurant is bland and, for the quality, costly.
I have never stayed in Dehli before so I don't know if it is common for hotels to be in areas that offer very little opportunity to easily walk around or get somewhere else quickly. I saw that as a draw back to the setting.
We have been there twice as it is convenient and relaxing. The staff are helpful especially Ashima the house keeper could not do enough for our needs. The pool is great as long as there are not any parties or weddings. Would stay again,only reservation is you have to pay wifi .
The building is lovely. The rooms are clean and modern. The hotel itself seems great. Then you meet the staff...if you're a man, that is.
I (female) travelled to Delhi on business with my assistant (male) and was completely ignored by the front desk staff. They spoke to him - even as I handed them our reservation, offered him a chair, but not me - even as I stood next to him and another free chair, returned documents to him - even as I had handed them over in the first place. And then - ordered the bell hop to carry both his small suitcase and briefcase to his room and COMPLETELY IGNORED ME for the same.
I carried my own bags to the elevator - as the front desk watched - stood next to the bell hop until the doors opened, and then rode up with him, carrying my colleagues bags while watching me carry my own, as my colleague stood mortified. I'm not sure the North Indian sexist stereotype could be more epitomized than this. Shocking...and never staying there ever again.
I and my wife were traveling with our five year old, newly adopted child and stayed for a total of 15 nights.
What we were looking for from the hotel was location (for us: proximity to FRRO and Embassy of Finland), business center with photocopying, printing and scanning facilities, wifi, and top-notch service so that we could focus on our child instead of worrying about daily stuff. We did not require childcare facilities or tailored entertainment for our kid, though.
The hotel exceeded our expectations. The location was ideal whether we used the hotel's driver's desk (taxi booking) or wanted to travel by Uber or something else. It was easy and affordable to get to FRRO or to the embassy, and other locations we visited in central Delhi.
It is worth mentioning that there is a market area right next to the hotel where you can dine (street food or fine dining) and shop, change currencies, use ATMs, buy groceries (water, snacks), clothes, and so on. If you fancy doing a bit more posh shopping, Ambience Mall is nearby (10 min by taxi). It's worth visiting.
The service at the hotel was excellent. The hotel staff was just wonderfully kind to our child and to us, and they even remembered my birthday in a very beautiful way. The staff spoke good English and it was easy to communicate. Whatever amenities we needed during our stay, they were promptly and courteously provided to us. The laundry service tackled five bagfuls of laundry quickly and effectively.
The room was almost perfect for our purposes and came with an extra bed for the child. The room was clean and tidy, and on the sixth floor even relatively quiet, although the street noise in Delhi is always there. Whatever was wrong with the room (plumbing at one point, electronic lock at another) was quickly fixed by the hotel maintenance.
The only downsides were: the poor sound proofing of the door that let through noise from the corridor, and the rather harsh (dirty?) air conditioning (gave us cough etc.). Fortunately our child would sleep through an earthquake, so the sound proofing was a minor issue. As far as the AC issue was concerned, we simply switched off the AC unit and the fan in the ceiling was perfect for cooling down the room in February/March.
The wifi was ok, although unexpected disconnects did happen. I was able to do all our FRRO work from our room and only go to the business center for printing, photocopying and scanning. The network speed was good, too.
The business center did have all the necessary facilities and staff guiding me, and it was affordable. I was able to finish all my FRRO visa documents in there.
For us, the only real disappointment was that we weren't able to use the outdoor hotel facilities (i.e. the pool and the recreational area around it) because of almost nightly festivities taking place in that area at the time. If you expect to be using the pool a lot, please ask the hotel first if it will be available during the time of your expected stay.
In summary, if I'd have to name the one thing I loved the most about this hotel, it was the kindness and professional attitude of the hotel staff. I cannot emphasize it enough. They made our stay and now we have very fond memories of our visit to Delhi.