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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

New delhi

Tue, 28 Feb – Wed, 01 Mar (1 Night)  |  1 Room  |  1 Guest

JW Marriott Hotel New Delhi Aerocity

Asset Area 4, Hospitality District, New Delhi , 110037  |  Show on map

Highlights

Amenities

CHOOSE ROOM

Tue, 28 Feb - Wed, 01 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

REVIEWS

No Reviews Found.
  • Overall Rating

    • 4.5
    • JW Marriott Hotel New Delhi Aerocity

      (based on 1576 reviews)

  • TRAVELLER RATING

    • Terrible 55
    • Poor 39
    • Average 78
    • Very Good 356
    • Excellent 1050
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.5
    • Rooms
      4.5
    • Service
      4.5
    • Value
      4.5
    • Cleanliness
      5.0

Excellent place to stay and eat Excellent place to stay and eat

by Prakash T on February 21, 2017

Well maintained JW Marriott quality. Food was outstanding - quality, authentic, presentation, choice and taste. I do not need to find another place in Delhi to stay. Security is at par or better than Airport screening.

Ideally located and great for business travellers Ideally located and great for business travellers

by aylur on February 20, 2017

Located right outside T3 terminal, this modern property saves enormous time and efforts for business travelers to reach their Hotels from the airport. Modern facility, many eating options, a great lounge for business travelers (those eligible to access) and over all an ideal location for business travelers.

Great Hotel for Business Travellers in New Delhi Great Hotel for Business Travellers in New Delhi

by Patrick H on February 20, 2017

The JW Marriott in New Delhi Aerocity is an ideal hotel for business travellers spending a few days in the National Capitol Region. Located in the recently constructed Aerocity Development and just 15 minutes from the airport, even in traffic, the JW Marriott offers comfort, quiet, good food and easy access to both central New Delhi and Garugan. I stayed their in early February 2017 for a conference and was impressed by the staff and the facility. While it's not the best location for tourists or for exploring Delhi, if you have business in and around New Delhi, especially in Gurgaon, the JW Marriott is an excellent choice and the best hotel in the Aerocity.

good hotel.  always a glitch every stay good hotel. always a glitch every stay

by leolaksi on February 20, 2017

The rooms, the overall service, and the food are fine. I think the hotel is run well. My problems relate to back office issues. For example one common theme is no credit for stays so that i have to waste my time contacting Marriott Rewards and making sure I am credited. I stayed at the hotel from 29 Jan to 2 Feb and 5 Feb to 10 Feb. I never got credit for the earlier stay even though i followed up with staff during the second stay. They assured me that the earlier stay was credited. Not true. In addition, upon checking out on 10 Feb I told them that I wanted to be charged in INR. In fact, i was charged in my home currency. Both these examples are not the first time for these issues. Running theme I attribute to management issues.

Drop in service standards Drop in service standards

by ads_delhi on February 19, 2017

1. We've been staying at JW Marriott since Mar 2016 whenever in the city. The biggest plus point is the proximity to the airport and the service (of course). 2. Being a Marriott property, the expectations have been extremely high and JW Marriott Aerocity did deliver. 3. However, the service standards seems to have dropped in our last two visits,,,especially while we stayed with them from 17 February to 19 February 2017. Some of the issues we faced were:- (a) The executive at the reception who attended to us during the check in seemed to tired and had an unwelcome look on her face, as if she was bothered by us being there. (b) When we went to room, we could make out that the room was hastily prepared and a lot many items were missing or not replaced. (c) When we came back from a hectic day in the city, the room keys were not working. While we were making our way to the reception to get it fixed, a Housekeeping staff asked us about the problem and then asked us about the room number and name. When we told him, he had the audacity to tell us that it wasn't our room because it's in someone else name. However, when he saw we were annoyed by his statement he willing opened the room and got a new key for us. (c) On entering the room, we realised that the room again wasn't cleaned as per the standards expected. There was cigarette ash and burned matchsticks around on the floor. The tea/coffee sachets weren't replaced so we had to ask for them. And when the Housekeeping staff got them, the coffee sachets were still missing. Poor show..! (d) We went to the bar for a drink in the evening of 17 Feb ,,ordered a beer and a cocktail along with an appetizer. The drinks came.......were repeated but the appetizers didn't come,,even after 45 minutes. Surprisingly, they had completely forgotten about the appetizers. Completely unprofessional and not expected from a Marriott property. 4. The room service was spot on again, and the quality of food was as usually great. Thumbs up to them ! 5. It's however sad to see your favourite hotel go down in standards. With so many options in aerocity, there's a doubt in our mind now about JW Marriott Aerocity. Hope you'll pull up socks and be what you're all about....GREAT SERVICE

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Demo Trip the footprint of the hotel is huge. unless you like to hike, request a room near the lifts.

by leolaksi on February 19, 2017

Demo Trip ask for the rooms that overlook the runway

by charmingmansi on February 9, 2017

Demo Trip away from the airport side. It gets a bit noisy

by alanhow_1 on February 6, 2017

Demo Trip Quiet despite its location near the airport, If you have business in Delhi, it is a bit of a drive.

by jjensen224 on February 2, 2017

Demo Trip A must visit 5 start property for a great time at the restaurant

by Docashish2020 on February 1, 2017

HOTEL AMENITIES

  • General

  • Smoke-free property
  • Central Air Conditioning
  • Audio-visual equipment
  • Beauty Services
  • Catering
  • Jacuzzi
  • Health club
  • Services

  • Banquet facilities
  • Airport transportation
  • Business center
  • Luggage storage
  • Concierge
  • Currency exchange
  • Front desk
  • WIFI
  • Medical services
  • Laundry facilities
  • Parking
  • Dining

  • Bar
  • Restaurant
  • Food & Beverages

  • Coffee shop or cafe
  • Outdoors

  • Swimming pool
  • Activities

  • Full Services Health Spa
  • Massage
  • Media & Entertainment

  • Internet Access

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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